2. State and Local Government Buildings
The ADA provides that no qualified individual with a disability shall be excluded from
participation in, or denied the benefits, services, programs, or activities of a public entity. Also, a public
entity may not discriminate in any other manner against an individual due to a disability. This means that
no state or local government, governmental agency, or other instrumentality of government may
discriminate on the basis of a disability where the individual is otherwise qualified to receive a benefit or
service or to participate in a program. (42 U.S.C. '' 12131 and 12132.) It is considered discrimination
under the ADA for a governmental organization to fail to provide physical access for individuals with
disabilities to its buildings and facilities, public transportation services, and other services.
State and local governments must provide access to their facilities and services. However, a state
or local government does not necessarily have to make every facility accessible. If alterations would
threaten the historic nature of a facility, fundamentally alter the nature of a service or program, or present
an undue financial or administrative burden, then other methods of compliance may be used. Some
examples of other methods of compliance include redesigning equipment, making structural modifications,
delivering services at alternate accessible sites, making home visits, assigning of aides to beneficiaries,
using accessible rolling stock or other conveyances, or constructing new facilities.
If you feel that you are being discriminated against by a state or public entity, you may file a
complaint with the United States Department of Justice. The United States Attorney General will either
investigate the complaint or will refer your complaint to an appropriate government agency. If the
complaint cannot be resolved, then the United States Attorney General may file a civil action to force the
state or public agency to comply. (42 U.S.C. ' 12133; 29 U.S.C. ' 794(a); 28 C.F.R. ' 35.170 et seq.;
Duvall v. County of Kitsap (9
th
Cir. 2001) 260 F.3d 1124, 1138.) You may also file your own lawsuit.
(See Hason v. Medical Board of California (2002) 279 F.3d 1167 [holding that Congress validly
abrogated state sovereign immunity in enacting Title II of the ADA, thus allowing suits by private
individuals in federal court against states and their agencies. However, this issue continues to be the
subject of litigation nationwide. Therefore, the holding in Hason may be affected by future litigation.].)
3. Privately-Owned Buildings
The ADA further provides that no individual shall be discriminated against on the basis of
disability by any person who owns, leases or operates a place of public accommodation. A person with
a disability is entitled to full and equal enjoyment of the goods, services, facilities, privileges,
advantages, or accommodations offered at any place of public accommodation. (42 U.S.C. ' 12182.)
The term "public accommodation" refers to any business or establishment open to the public.
(28 C.F.R. ' 36.104.) For example, restaurants, movie theaters, hotels, shops, amusement parks,
hospitals, and bowling alleys are all considered public accommodations. A place of public
accommodation is required to facilitate access by modifying policies, practices, or procedures, providing
auxiliary aids and services, and removing architectural barriers where such removal is "readily
achievable" (easily accomplished and able to be carried out without much difficulty or expense).
Modifying policies, practices or procedures may not be required if a place of public
accommodation can show that such modification would fundamentally alter the nature of the goods,
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