New Student Guide

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GUIDE FOR

NEW STUDENTS

Everything you need to know

for your ﬁrst weeks on campus

WELCOME!

On behalf of the entire University of New Haven

community, I would like to extend to you a warm

Charger welcome! We are excited about getting

to know you, learning about your interests and

strengths, and being thrilled by the unique

contributions you will make to our campus and,

eventually, the world beyond our boundaries.

We know that the first few days and weeks will be

challenging for you, so we’ve pulled together in one

place the information you’ll need to navigate the

ins and outs here as well as answers to the many

questions that are probably filling your mind right

now and maybe overloading it just a bit.

Inside the Guide, you’ll find:

• information about course schedules

and advising

• who to contact for personal support

and counseling

• a look at our beloved University traditions

• the top-ten things students should know —

courtesy of students who have been there,

done that

• the top apps you will be using, and much more

And, if you still have questions after going

through the Guide, I’m always here to answer

them for you. Just contact me at 203.932.7176

or at ORAllen@newhaven.edu.

Once again, we are delighted that you are now

part of the UNewHaven family!

Sincerely,

Ophelie Y. Rowe-Allen, Ed.D.

Dean of Students, Chief Diversity Ocer

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Finding your way around campus.

Scan the QR Code, or visit

newhaven.edu/map for our

interactive campus map. You can

even get walking directions!

#BlueAndGold Fridays

On Fridays, we wear blue and gold! Show your #ChargerPride

by wearing University colors and apparel.

What do I need to do

before classes start?

Buy your textbooks

Learn how to read your Course Schedule;

see page 7 for a quick guide.

Check out the academic calendar

for important dates:

newhaven.edu/academics/calendar

campus updates, resources, and events

calendar: mycharger.newhaven.edu

WHAT TO EXPECT DURING

YOUR FIRST FEW WEEKS

ON CAMPUS

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UNIVERSITY TRADITIONS

Allingtown Clean Up — Annual event that takes place during both the

Fall and Spring semesters to bring the campus community together

to clean up the surrounding neighborhood. This event is sponsored by

the Oce of Community Service.

Charge In — Part two of the orientation program at the University to

help familiarize students with campus resources, student expecta-

tions, etc. This is also where students check in and/or move in if they

are residential students.

Charge Out — Essential event that takes place during the Fall and

Spring semesters for all graduating students, both undergraduate and

graduate, to obtain the information they need prior to Commencement.

Disable the Label —Disable the Label is a full-day university-wide

disability awareness day open to all members of the university com-

munity that provides an opportunity for students as well as all other

members of the university community to be involved in disability

awareness activities.

Fall Fest — Fall Fest is Residential Life’s first signature program of

the year. Students often enjoy an afternoon filled with entertainment,

games, and fall treats on the Bixler/Gerber quad to celebrate the

season as a community.

Family Day — Family Day is an annual event hosted for families to

visit their student on campus and participate in a variety of programs

for all ages. This is a great way for families to see their student after

the first full month of classes.

Holiday Fest — An annual event in December to celebrate the various

holiday traditions from cultures around the world.

International Festival — Annual University event in the Spring spon-

sored by International Student Services to showcase food, dance, and

traditions of our international students.

Midnight Breakfast — Annual tradition where faculty and sta

volunteer to cook breakfast in the Marketplace for students before

each finals period.

Midnight Madness — Annual event that celebrates when the NCAA

(National Collegiate Athletic Association) permits formal basketball

practices for the Men’s and Women’s teams.

Mosaic Reception — Annual event sponsored by the Myatt Center

during Welcome Week to welcome all new students of color and other

students from underrepresented groups to the campus community.

Snowball — Annual winter formal dinner/dance for

undergraduate students.

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Spring Weekend — The biggest event of the spring semester, Spring

Weekend, is the University’s last weekend of activities and fun before

finals begin. The annual concert hosts notable artists who fill the

David A. Recreation Center to full capacity. Spring Concert artists of

the past include A Boogie, Cheat Codes, Kid Ink, Timeflies, and Third

Eye Blind. Other events during Spring Weekend include a notable

comedian and the Spring Carnival. North Campus is packed with food

trucks, inflatables, carnival rides, and interactive games.

Twisted Thursdays — Events hosted by the Center for Student

Engagement, Leadership, and Orientation (CSELO) to provide a

substance-free alternative for students on Thursday nights.

Welcome Week — Week-long set of activities and events sponsored

by the CSELO to welcome students back to the University for a new

academic year.

Winter Fest —Winter Fest is Residential Life’s newest signature event.

Students enjoy hot chocolate, winter activities, and entertainment

while we transform the quad into a winter wonderland.

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ACADEMIC SUPPORT

Will I lose my merit scholarship if I don’t do well in classes?

All students receiving financial aid must be making satisfactory aca-

demic progress (SAP) and be in good academic standing to be eligible

to receive financial aid. If you do not make academic progress, then

you will not be eligible to receive financial aid for the next school year

until you are in good standing.

A student can appeal their academic ineligibility to be granted finan-

cial aid despite academic deficiencies. For more information, visit the

student handbook at newhaven.edu/studenthandbook.

Can I withdraw from a class after the add/drop period?

Classes dropped during the add/drop period are removed

completely from the student’s schedule and transcript.

Classes dropped after the last day of the add/drop period but

prior to the withdraw deadline result in a “W” for the course

and are noted as “W”s on the transcript. Withdrawing from too

many courses can impact a student’s eligibility for financial aid.

Students should consult with their faculty advisor or the CSS

before withdrawing from a class.

Where should I go if I need academic

support and tutoring?

The Center for Learning Resources (CLR)

provides academic support to students, using

metacognitive strategies to help them under-

stand and apply eective learning methods.

The Writing Center oers exceptional peer

tutoring to students at all stages of the writing

process. See page 8 for more information.

I’m not sure what resources are available to me, or I’m not sure

which resource I should start with. Who should I contact?

You should begin by contacting or reaching out to the Center for Student

Success (CSS) at 203.932.7237. The mission of CSS is to familiarize students

with the multitude of resources available on campus and to help students

make progress toward fulfilling their educational, social, and personal goals.

How do I change my major?

Prior to the first day of classes their first

year, new students can change their major

by contacting the Admissions Oce, at

transition@newhaven.edu. After the first

day of classes, students must complete the

change of major form, which can be found

on the Registrar forms page of myCharger.

However, students should contact their

academic advisor to discuss the impact that

changing their major has on their degree

completion plan.

How do I change my classes after classes start?

Course schedules for new students are created by the Center for Student

Success (CSS) based on a student’s major, guidance from their faculty

advisors, and information provided in placements and surveys. In order to

change your schedule, you must contact CSS because new students have

a hold on their accounts. Watch your email for information on how to reach

CSS during the add/drop period (the first week of classes). Sta will be

available in person or via Zoom.

Can I retake a class I do not do well in?

Student can retake at total of five (5) classes during their

time at the University; any one class can be retaken a

total of three (3) times. A class repeated more than once

counts as two (or more) of the five (5) attempts. The

higher grade is counted in the grade point average (GPA)

when students repeat a class in which they earned a C- or

below. If student retakes a class in which they earned a C

or higher, the grades are averaged into the GPA.

Where should I go if I need reasonable

accommodations, modifications to housing

or dining, or IEP and/or 504 plan requests?

The Accessibility Resources Center provides

comprehensive services and support that promote

educational equity and ensure students are able

to participate in all the opportunities available at

the University. See page 8 for more information.

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There are many policies and procedures that can make your first year

of college seem overwhelming. The good news is there are resources

here to help you navigate the processes. Two of those resources are

your faculty advisor and the Center for Student Success.

Your faculty advisor is listed on your degree audit. The degree audit

is the graduation cap icon on myCharger. You can email your faculty

advisor directly from degree audit.

Students can make an appointment with the Center for Student Suc-

cess through Navigate. You must download the Navigate App to do

so (see page 23 for details). Many faculty advisors also have appoint-

ment availability in Navigate.

Where can I find my schedule and how

do I read it?

Your course schedule is created by the Center for Student Success

(CSS) and is based on your major and information provided in place-

ment exams and surveys.

ACCESSING YOUR CLASS SCHEDULE:

Go to mycharger.newhaven.edu

1. Choose the person icon from the top menu bar.

2. Choose Student.

3. Choose Registration.

4. Make sure “Fall 2021” is the selected as the term and

hit “submit.”

5. Choose “Concise Student Schedule.”

HOW TO READ YOUR SCHEDULE

Your schedule has abbreviations for the building name, day of the

week, and course category. Some classes are half-term classes and

start or end in October. Make sure you note the delivery format:

on-ground, online, remote, hybrid, flex, or clinical/laboratory.

Delivery Format

On-Ground: All classes meet in-person.

Online asynchronous (ONLI): Fully online asynchronous course with

no live required class sessions.

Hybrid: Students attend in-person for half of the scheduled course

time and the other half of the class content is available online. Stu-

dents are only required to attend in-person on their designated day(s)

and students do not attend classes virtually.

Remote synchronous (ONLI with specific meeting time): Fully online

synchronous course. Students attend virtually at the assigned class time.

Flex: Half of the students attend each class session in-person and the

other half attends virtually at the same time. Flex courses do not have

a fully remote attendance option.

Clinical/Laboratory: Practical courses that have an on-ground

required component.

Days of the week

M = Monday

T = Tuesday

W = Wednesday

R = Thursday

F = Friday

S = Saturday

N = Sunday

Campus Buildings

BSAC Bartels Student Activity Center

BREC David A. Beckerman Recreation Center

BERG Bergami Hall

BCKM Buckman Hall

BCST Bergami Center for Science and Technology

CHPL Charger Plaza

CPBC Charger Plaza Building C

DTLH Dental Hygiene Building

DODD Dodds Hall

ECHL Echlin Hall

GRMC German Club

HARI Harugari Hall

HCLI Henry Lee Institute

KAPL Kaplan Hall

MAXY Maxcy Hall

NASH Nashville Site

NLON New London

NTCH North Hall

ONLI Online

ORGC Orange Campus

PRTO Prato Italy Site

SHEF Sheeld Hall

STHC South Campus Hall

STDA Study Abroad

WSHL Westside Hall

YNHH Yale New Haven Hospital

YSPH Yale Sponsor Hospital

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ACADEMIC SUPPORT

Here are some important oces

you should know.

Center for Student Success (CSS) — The Center for Student Success

(CSS) provides support services for students. CSS Success Advisors

assist first-year students in getting acclimated as they make the tran-

sition from high school to college, connecting them to the resources

necessary for their success. Success Advisors challenge upper-class

students to further and more deeply explore connections between

their majors and career interests and to continue to develop positive

and meaningful relationships with faculty members.

Maxcy Hall 210 | 203.932.7237 | CSS@newhaven.edu

Center for Learning Resources (CLR) — The Center for Learning

Resources (CLR) oers students free tutoring by peer and profes-

sional sta in a variety of courses.

Marvin K. Peterson Library, Lower level | 203.932.7215

CLR@newhaven.edu

Writing Center — The Writing Center oers exceptional peer tutoring

for undergraduate and graduate students. Bring in your assignment,

ideas, and any writing you have done so far. From there we will give

you the tips and direction to help you succeed!

Marvin K. Peterson Library | 203.932.7285

WritingCenter@newhaven.edu

Accessibility Resources Center (ARC) — The Accessibility Resources

Center is a student’s first step to receiving reasonable accommo-

dations and accessing services that may be needed to provide the

individual with the opportunity to be successful as a student with a

disability, a student with a chronic health-related issue, or a student

in need of veteran’s accommodations when returning to or attending

college for the first time. The services of this oce are at no charge to

students, and can be accessed upon determination of eligibility as a

qualified student.

Sheeld Hall | 203.932.7332 | ARC@newhaven.edu

Math Zone — The Math Zone seeks to create an individualized

educational experience in which students learn with the support of

math instructors and tutors. Student learning is supplemented by an

online platform that adapts when students demonstrate mastery and

delivers precise instruction in areas of diculty.

North Hall | 203.479.4105 | MathZone@newhaven.edu

Academic Service Learning — Academic service learning is a form

of experiential education where students participate in community

service projects that enhance what is taught in the classroom within

a graded, credit-bearing course. Students participate in community

service projects at local nonprofit and public organizations to

address a defined need mutually agreed upon by the partner and the

instructor. Service learning courses can be found by looking for the “S”

designation on the course number.

Kaplan Hall 210 | 203.479.4588 | ServiceLearning@newhaven.edu

The Marvin K. Peterson Library includes three floors of quiet study

space, an Information Commons, Library Cafe, group study rooms,

comfortable seating, stacks, and reference areas. It has 8 iMacs,

71 desktops, 6 iPads, 4 high-speed black/white printers, a color

printer, and 2 scanners. Wireless networking is available in all areas

of the library. Students can also plug in their laptop computers to

connect to the campus network at more than 100 ports.

Marvin K. Peterson Library | 203.932.7189

LibraryHelp@newhaven.edu

STUDENT SERVICES

Student Technical Support — Information Technology provides

complete service for student-owned computers with no charge for

labor. The Student Technical Support Oce is located in the Campus

Bookstore and provides hardware and software support for PCs,

Macs and Unix machines, including hardware repair and software

installation. The Student Technical Support oce also administers the

campus software licensing program.

Campus Bookstore | 203.932.8324

StudenTechSupport@newhaven.edu

Campus Card Oce — All students are issued a card which includes

the following features: picture ID, 16-digit ISO number, proximity chip,

and access to online and in-house University of New Haven library

services, as well as optional paid access to dining, vending, and third-

party vendor services. All students are required to have a current

Campus Card and must keep the card with them when on campus

to identify themselves as a member of the University of New Haven

community. Some events may require ID to be displayed to gain entry.

Campus Bookstore | 203.932.7062 | CCard@newhaven.edu

Study Abroad/Study Away Oce — The University of New Haven

oers study abroad and study away opportunities all over the world.

(“Study away” includes some opportunities within the United States for

which most processes for study abroad apply.) Through study abroad,

students discover firsthand diversity beyond the borders of home.

Students are challenged to critically examine both host cultures and

their own in almost every way, including social relations, resource use,

political systems — you name it! It’s an exciting journey that should

lead to intellectual growth and new confidence and independence.

Maxcy Hall 109 | 203.932.7175 | StudyAbroad@newhaven.edu

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Campus Bookstore — The Campus Bookstore, located near the Bartels

Campus Center, is the main source for purchasing required course text-

books and academic supplies. It also provides a full line of University

of New Haven-imprinted clothing and merchandise, greeting cards,

candy, stamps, gifts, and school and residence hall supplies.

Campus Bookstore | 203.932.7030 | unh@bkstr.com

Mail Room — University mail service and mailboxes.

Maxcy Hall Lower Level | 203.932.7201

MailDepartment@newhaven.edu

Career Development Center — The Career Development Center

provides complete career development services, resources, programs,

and guidance to students through the integration of career devel-

opment into academic, student life, and athletics, as well as stand-

alone programming and events. We focus on educating students

on potential major and career options, connecting with resources to

learn about careers, preparing students for experiential opportuni-

ties, helping students learn from and leverage their experiences into

marketable skills, and guiding them through the internship, job, and

graduate school application process.

Bartels Student Activity Center | 203.479.4858

CareerDevelopmentCenter@newhaven.edu

Community Service Oce — The oce organizes community service

activities on campus; promotes community service opportunities to

members of the University community; houses a database of commu-

nity agencies and programs needing volunteer assistance; develops

programs, forums, and workshops that focus on community service

issues; and coordinates programs such as Alternative Spring Break,

Allingtown Clean-Up, and the President’s Public Service Fellowship

Program. All members of the University of New Haven community are

encouraged to use the services of the oce.

Bartels Hall Level 4 | 203.479.4585

community_service@newhaven.edu

Student Employment Oce — The Student Employment oce

manages all aspects of employment for students from providing

initial paperwork to payroll.

Bergami Hall | SEO@newhaven.edu

ONE STOP

The One Stop is an integrated customer service oce representing

the oces of the Bursar, Financial Aid, and Registrar. This oce is

here to assist students and families with their student billing, financial

aid, and registration questions.

Registrar’s Oce — The Oce of the University Registrar is respon-

sible for implementing policies, procedures, and systems in support of

class scheduling, registration, transfer course approval, final grading,

degree auditing, maintenance of academic records, and graduation.

These policies, procedures, and systems will ensure the integrity and

quality of the University of New Haven’s mission.

One Stop Oce, Bergami Hall | 203.932.7309

Registrar@newhaven.edu

Bursar’s Oce — The Bursar’s Oce is responsible for all aspects of

tuition billing, payment processing, and refunds.

One Stop Oce, Bergami Hall | 203.932.7217

Bursar@newhaven.edu

Financial Aid Oce — Financial aid oers a comprehensive financial

aid program, with students receiving assistance in the form of grants,

scholarships, student loans, and part-time employment.

One Stop Oce, Bergami Hall | 203.932.7315

FinancialAid@newhaven.edu

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TOP THINGS STUDENTS SHOULD KNOW

Always check your email! You might

be surprised by what’s happening

on campus.

Familiarize yourself with campus and use

every resource and opportunity avail-

able to you. This includes the Rec Center,

classes, buildings, facilities, and more.

Have a good sleep schedule. It isn’t

a flex to say you stayed up until three

in the morning to study. You will be tired,

and your health and well-being will

suer (and so will your grades or

campus involvement!).

Don’t be afraid to reach out to our

resources. This includes faculty oce

hours, the Center for Student Success,

the Center for Learning Resources (CLR),

the Writing Center, and more. If you use

the CLR, some professors give extra

credit for it.

The Writing Center helps a lot! Make

sure you make an appointment ahead

of time.

The Makerspace is open to everyone, so

go design a t-shirt and make cool stu.

From 4–8 p.m. you can use a meal

equivalency swipe, which equals $7

on meals at Moe’s and WoW if you didn’t

use a dinner swipe. Your dining dollars

will cover the rest of the cost.

Counseling and Psychological Services

(CAPS) holds group therapy sessions

(men’s, women’s, LGBTQ+).

Take the opportunity to go to many

of the events on campus! Sometimes

you get free swag. Don’t be shy with

introducing yourself.

Learn to say no. You can’t do it all, and

you should only do activities that you

genuinely enjoy. Only do the amount

of involvement that you can fit into

your schedule, and you CAN turn down

oers and opportunities that you don’t

think will provide you with any personal,

academic, career growth. Put yourself

first always.

Oce hours with your professor help

a lot. Connect with your professors and

advisors often!

Ask your professors which textbooks

are really required before renting or

purchasing them.

11 /

TOP THINGS STUDENTS NEED TO KNOW

AS A FIRST-GENERATION STUDENT

There are so many student

organizations at the University, and it

is so important to get involved in a few

of them! I never knew how important

student organizations were going to

be — they have helped me in developing

friendships, building leadership skills, and

feeling a sense of belonging on campus.

There are some amazing campus

resources to support me as a first-

generation student once I get to

campus. It was important to get to know

what each oce did and the variety of

places I could turn to if needed.

I was assigned an advisor when I came

to the University, but I never under-

stood the importance of meeting with

them to ensure that my academics were

progressing in the right direction. Advi-

sors are just another great resource and

support system in place to help students

succeed at the University of New Haven.

How do I select a major? As a first-

generation student, I never understood

that it was okay to select a major based

on my passions and interests. If you don’t

know what those are until the end of

your first semester or first year, that is

okay, too!

There are so many great resources not

only at the University of New Haven,

but also in the city of New Haven! You

will never be bored! There is so much to

do and take advantage of in four years.

I have always struggled with asking

for help, but seeking out faculty during

their oce hours for extra support has

been vital to my academic success here

at the University of New Haven. Faculty

are here to help us succeed and want

to see us excel in their classes. Asking

for help did not seem so overwhelming

after all!

I kept hearing “Go to the Bursar’s

oce” or “Go to the Registrar’s Oce,”

but I never knew the dierence

between the two! The Registrar’s Oce

is here to help you with all your academic

needs and forms, while the Bursar’s

Oce helps with all your billing ques-

tions. They both can be found in what

the University calls the One Stop.

It seems like I have to take a lot of

credits at the University, but it is not

as overwhelming as it seems. Most

classes are 3-4 credits, and all programs

are structured in order for me to finish in

four years. I never understood the value

of a credit.

/ 12

STUDENT SUPPORT

I’m a veteran. Where can

I go for support?

Our dedicated Military & Veteran

Services Team in the Veteran

Student Services Oce works

with our military/student vet-

erans to help them excel in the

classroom, connect with other

service members, and provide

access to all of the services and

resources they are entitled to.

If I become ill or injured, where

can I go for medical care?

Health Services is the primary

on-campus provider of care in cases

of illness or injury. Health Services

sta include registered nurses, nurse

practitioners, part-time physicians,

and a certified nurse midwife for the

Women’s Clinic. Registered nurses are

in the oce every day to see students

during oce hours, Monday–Thursday,

8:30 a.m.–5 p.m. and Friday 8:30 a.m.–

4:30 p.m. Prescribing clinician hours

are posted on the oce door daily.

These hours vary day to day, so it is

recommended the student call prior

to coming to verify that day’s hours.

Do students have to pay

when visiting Health Services

for sickness?

There is no fee charged for being

seen at Health Services. However,

if medication is prescribed to the

student, the student is recom-

mended to go to a pharmacy o

campus to have the prescription

filled. The student is responsible

for any cost or copays. Lab or

x-ray procedures are billed to the

student’s private insurance.

What if I get ill or injured

after hours?

For students who are ill after

the clinic has closed, there are

several Urgent Care or Walk-In

Clinics in the area. If the situation

is an emergency, students who

live on campus should contact

their Resident Assistant or Res-

ident Director, University Police,

or call 911. The student will then

be evaluated by EMS personnel

and transported to

a local emergency room.

If I need help resolving a personal diculty,

who can provide support?

Counseling and Psychological Services (CAPS) oers a variety of

services to enrich your mental health and ensure you make the

most of your experience as a student. Counseling services are free,

confidential, and available to currently enrolled students.

Who can I call if I’m in crisis?

You can call Counseling and Psychological Services

(CAPS) at our main number, 203.932.7333. During

regular business hours ( M–F, 8:30–4:30) you can

be connected to a clinician. After hours, you will be

connected to an answering service who can contact

an on-call clinician.

Report It!

Report It! is the University’s primary resource for community members

who wish to report a crime or an incident of concern. If you see concerning

behavior, don’t ignore it.

REPORT ONLINE

newhaven.edu/ReportIt

newhaven.edu/BiasReporting

REPORT ANONYMOUSLY

Submit through LiveSafe App

OFFICE OF THE DEAN OF STUDENTS

203.932.7432 • deanofstudents@newhaven.edu

UNIVERSITY POLICE: 203.932.7070 (Emergency) • 203.932.7014

13 /

How do I get involved on campus?

JOIN A CLUB OR ORGANIZATION.

The Center for Student Engagement, Leadership, and Orientation

(CSELO) recognizes more than 150 Recognized Student Organiza-

tions (RSOs). Students can access a full list of Recognized Student

Organizations by visiting Charger Connection, which can be found

in the MyCharger portal. We encourage you to explore Charger

Connection as a way to find out about events happening on campus.

Each RSO has its own page on Charger Connection to share details

about the meeting times, organization contact information, and

upcoming activities.

Make sure to stop by the Involvement fair on to learn about the

clubs and involvement opportunities the University has to oer.

Our clubs and involvement opportunities are open to all students —

residential and commuter.

PARTICIPATE IN EVENTS AND

ATTEND ATHLETICS GAMES.

Our Recognized Student Organizations and CSELO oer many

events throughout the year. Make sure to explore Charger Connection

at chargerconnection.newhaven.edu to find out what’s happening

on campus. With 18 varsity sports on campus, there are many

games to go to. Get season tickets to football games, and visit

newhavenchargers.com for game schedules.

GET ACTIVE.

ChargerRec oers a variety of programming, including team

Intramural Sports, Adventure Recreation, Personal Training, Club

Sport practices and competitions, and GroupX classes. Check out

the ChargerRec page on myCharger for the latest information, or

stop into the David A. Beckerman Recreation Center.

Don’t miss events on Campus!

Download the Corq app to stay

up to date with all of the upcoming

campus events. Make sure to

check your email every Thursday

for Charlie’s Events Roundup,

which features the week’s events

on campus.

/ 14

Employment on campus

There are a number of ways for students to gain valuable work

experience while earning a few extra dollars to pay the bills and enjoy

campus life. Opportunities for students to work include:

• Federal Work Study is awarded to full-time registered students

who demonstrate financial need as determined by their FAFSA.

Eligible students are able to select from a wide range of positions,

including jobs in Residential Life, Athletics, and various Adminis-

trative oces. Students also have the option to work o campus in

a Community Service capacity. Generally, students work between

6-8 hours a week but can work a maximum of 20 hours per week.

Currently, students are paid the minimum wage set by the State

of Connecticut. Students are not permitted to work in multiple

Federal Work Study positions.

• Institutional Student Employment (Non-Federal Work Study)

is oered by individual oces and departments to registered

students. Non-Federal Work Study students are paid on a weekly

basis and may work up to 20 hours per week. Students with multi-

ple jobs are still held to the 20 hours a week maximum.

To get started, stop by the Student Employment Oce (SEO), located

in Bergami Hall, or email us at SEO@newhaven.edu.

Diversity & Inclusion

MYATT CENTER FOR DIVERSITY AND INCLUSION

The Myatt Center for Diversity and Inclusion assists the University in

promoting cultural diversity, awareness, and sensitivity throughout

the campus community. Its programs, services and activities promote

cultural identity and understanding within a multicultural environment.

All members of the University community — regardless of background —

are welcome and encouraged to stop by and chat with the Director,

browse the Myatt Center, and attend the Center’s sponsored events.

Gerber Hall | 203.932.7427 | [email protected]

GENDER IDENTITY

University community members are permitted to access University

facilities that align with their gender identity. Access to campus

facilities includes, but is not limited to, restrooms, locker rooms, and

residence halls. For more information, please refer to the student

handbook at newhaven.edu/studenthandbook.

CHOSEN NAME

Incoming students may choose to identify a chosen first name on

their application materials, as provided by Admissions. Current

students, upon matriculation, may notify the Registrar’s Oce of

a request to add a chosen first name to their University records.

There are certain on-campus oces and circumstances

that require the use of an individual’s legal name. For more

information, please refer to the student handbook at

newhaven.edu/studenthandbook.

Here are some important oces

you should know.

HEALTH & WELLNESS

Health Services — Health Services provides initial care and diagno-

sis for minor injuries and illnesses and referral and follow-up care

for more serious conditions. The oce, in most cases, is the primary

provider of on-campus medical care of students. Health Services

also provides care and counseling in health-related matters. Health

Services is open to ALL University students without charge.

Sheeld Hall | 203.932.7079 | HealthServices@newhaven.edu

Counseling and Psychological Services — Counseling and Psycho-

logical Services (CAPS) provides free, confidential consultation and

counseling for any concern a student may have. The Center is staed

by licensed clinical psychologists, social workers, and counselors who

provide confidential individual and group therapy, as well as crisis

intervention. Psychiatric services and medication management are

available from our part-time psychiatrist.

Charger Plaza | 203.932.7333

Paige Bartels, LCSW, Director | PBartels@newhaven.edu

Spiritual Life and Campus Ministry — The Oce of Spiritual Life &

Campus Ministry provides students, faculty, and sta with opportunities

for the development and expression of religious ideas and values and

the work that flows from them. The oce serves as a clearinghouse on

matters of religious services, programs, and enrichment opportunities

that are available in the communities surrounding our campus.

South Campus Hall 205 | 203.931.6040

CampusMinistry@newhaven.edu

ChargerRec — The David A. Beckerman Recreation Center is a

56,600-square-foot student recreation center that features two

multipurpose group fitness studios; weight room and fitness center;

functional fitness space; racquetball court; two hardwood activity

courts for basketball, volleyball, and badminton; a multiactivity

court for basketball, volleyball, indoor soccer, floor/roller hockey, and

various other activities; jogging track; juice bar; locker rooms (men’s,

women’s, and individual use) and lounge areas. ChargerREC oers

competitive club and intramural sports programs.

David A. Beckerman Recreation Center | 203.931.2965

ChargerRec@newhaven.edu

STUDENT SUPPORT

15 /

Veteran Student Services — The Veteran Success Center oers a

place for military-aliated students to gather between classes, use

a computer and free printer, and learn about the plentiful resources

available to veterans on campus and within the community.

Maxcy Hall, South Porch 2 | 203.931.2907

VeteranServices@newhaven.edu

The Oce of University Immigration Services (UIS) — UIS provides

document services and visa advising to the University’s diverse

international student and scholar population throughout their visa

status life cycle from the issuance of the I-20 or DS-2019 until the

end of post-program periods of practical training. The UIS is here to

help navigate compliance to often complex visa regulations and to

service the immigration needs of F-1 and J-1 students and scholars,

their dependents, as well as other non-immigrant visa-holders who

seek advice.

One Stop, Bergami Hall | 203.932.7475 | UIS@newhaven.edu

Residential Life — The mission of the Oce of Residential Life is

to create a safe, supportive, inclusive, and engaged learning envi-

ronment that enhances students’ holistic development. We provide

opportunities for students to create community and implement a

vision for their future.

Bixler Hall, 1st Floor | 203.932.7076 | ResLife@newhaven.edu

C-Store — Campus convenience store. Sheeld Hall, 1st Level

STUDENT ACTIVITIES

Center for Student Engagement, Leadership and Orientation

(CSELO) — CSELO is responsible for initiating programs, activities, and

services that serve the educational, social, and cultural needs of the

University community. The oce works cooperatively with the Under-

graduate Student Government Association (USGA), Graduate Student

Council (GSC), Evening Student Council (ESC), and other Recognized

Student Organizations (RSOs) to coordinate and plan such programs

and serves as the primary administrative liaison and advisor to the

USGA, media, and Greek organizations.

Bartels Hall Level 4 | 203.479.4582 | CSELO@newhaven.edu

OFFICES

Dean of Students Oce — The Dean of Students Oce provides

support and advocacy for students. We answer questions; provide

information about and referrals to campus resources; assist in stu-

dents’ adjustment to the university; promote programs that address

student needs, concerns, and interests; and help students in resolving

problems of any type.

Bartels Hall, Level 4 | 203.932.7432

DeanOfStudents@newhaven.edu

Undergraduate Admissions — We are here to help you prepare

for a successful and rewarding experience as a Charger and a lifetime

of success.

Steven and Anemone Kaplan Hall | 203.932.7319

Admissions@newhaven.edu

SAFETY & TRANSPORTATION

Campus Police — The University of New Haven Police Department

is a fully sworn, accredited police department and is responsible for

providing 24-hour police services to help ensure the personal safety

of all University students, faculty, sta, and guests.

Campus Bookstore, Lower level

Emergency: 203.932.7070 | Routine: 203.932.7014

PD@newhaven.edu

/ 16

RESIDENT STUDENTS

COMMUTER STUDENTS

What is the role of an RA?

Resident Assistants (RAs) are student sta specially trained to assist students

who live in each residence hall. RAs plan programs and activities to help you get

to know each other and build a sense of community and a positive feeling within

your hall. RAs are on duty in the evenings and available to assist their commu-

nity members should a concern or urgent situation arise as well as to address

incidents involving University policies. RAs are a great resource if you have any

questions or concerns or are just looking to get more involved on campus.

What should I do if I’m not getting along with my roommate?

You should contact your Resident Assistant (RA). The RA, in conjunction

with the Resident Director (RD)/Coordinator, will help you navigate the

conflict and mediate if necessary. Our ultimate goal is to assist students in

resolving their conflicts. If necessary, our sta can also assist with a room

move based on the vacancies available on campus.

I have problem with my room.

How do I get it repaired?

Your student should log into myCharger

and click the Facilities icon to submit a

work ticket to request a repair.

What is the campus guest policy?

For all policies, make sure you read

the student handbook at

newhaven.edu/studenthandbook

How can I get involved on campus

as a commuter student?

All programs, events, and Recognized

Student Organizations (RSOs) are

open to all residential and commuter

students. We encourage commuter

students to make the most of their

college experience by participating

in on-campus events, joining a RSO,

staying on campus to utilize resources,

and stepping out of their comfort

zone to meet new people. If you are

on campus for class, we encourage

you to stick around after class to

see what programs and events

are available.

Where can I go in between classes?

There are multiple locations on campus that oer study or lounge space for

commuter students.

The Bartels Campus Center is located at the heart of campus. This building oers

students lounge space, Jazzmans Café, and commuter lockers so you can store your

belongings during the day.

The Marketplace is the dining hall located in Bartels Campus Center. This is a central-

ized hub for students to grab a bite to eat. Commuter students should consider the

commuter meal plan, which will allow you to save money and hang out with friends.

The Bartels Student Activity Center (BSAC) is located in the Bixler/Gerber Quad.

This space oer lounge chairs, a meeting room, computer cubicles, a refrigerator, and

microwave.

The Marvin K. Peterson Library is a great space for students who need silent study

space, access to computers, or a quick coee break.

The Undergraduate Student Lounge on the 3rd floor of the Maxcy North Porch is

another great space for students seeking a study or casual lounge space. The lounge

oers various computer stations.

The Westside lobby oers study or casual lounge chairs and features comfy

furniture, a fireplace, and commuter lockers.

17 /

GETTING AROUND

Shuttle And Transportation Services

Students can make use of a number of transportation services oered

by the University — most, free of charge.

We provide a robust system of shuttles to help students, faculty, sta,

and visitors navigate travel quickly between University-sponsored

parking lots, main campus, local railroad and bus stations, down-

town New Haven, and points west of campus on Boston Post Road,

including major shopping centers. The University also has additional

transportation options for students with the ChargerGo bus pass and

Zipcar availability on campus.

For shuttle routes and schedules, visit the student resources section

of myCharger.

ACCESSIBLE VAN SERVICE

The Accessible Van Service is a free service available to students, fac-

ulty, sta, and the general public. The service provides safe and timely

campus transportation. Our accessible van is equipped with a manual

wheelchair ramp, and our drivers are trained in the use of this vehicle

and the requirements for safe wheelchair accessibility.

The Accessible Van Service gives priority to those passengers with

temporary or permanent disabilities. Student passengers with perma-

nent disabilities or temporary medical conditions must register through

the Accessibility Resource Center (ARC). All passengers must provide

adequate documentation as required by ARC to use this service.

Once registered, those requesting a pick-up must call University

Police Dispatch at 203.932.7014.

CHARGERGO PASS

The ChargerGo Pass is a special transportation pass for University

of New Haven students that is valid for unlimited trips during each

semester on all CTtransit local buses. The ChargerGo Pass gives you

transportation freedom!

ChargerGo is available only for students who do not have

a parking permit. ChargerGo bus passes are $40 per semester and are

only available to students during the fall and spring semesters.

ZIPCAR AT THE UNIVERSITY OF NEW HAVEN

Need a car? Borrow a Zipcar! New Haven has partnered with Zipcar to

bring self-service, on-demand car sharing to the area. To use Zipcars,

simply register as a member, reserve a car online or by phone, use

your Zipcard to enter the car, and drive away. When you’re done,

return the car to the same location where you picked it up.

As a member you get:

• Access to Zipcars 24/7.

• Discounted hourly rates for students age 18 and older.

• Gas, insurance, and maintenance are included for free!

• Join for only $25 a year, and receive $35 in driving credit

your first month.

To register, go to zipcar.com/universities/university-of-new-haven

Parking

All persons who will be parking a motor vehicle on property owned

or controlled by the University of New Haven, or who are in local

University-sponsored housing, are required to display a valid Uni-

versity of New Haven parking permit on their vehicle. Vehicles not

properly displaying a valid parking permit will be ticketed and may

be towed. Registering for a permit online is not sucient to satisfy

the permitting requirement. The parking program is in eect on

weekdays, and all permit holders must park in their designated lots

Monday through Friday.

rules and regulations, to view the parking maps, and to learn how

to register for your parking permit, go to the parking section under

Student Resources in myCharger.

Live Shuttle Tracker

On-campus shuttles are based

on a continuous loop schedule.

Please use the shuttle tracker to

track shuttle/van locations.

/ 18

PARENTS AND FAMILIES

We have a website just for you!

Scan the QR Code, or visit

newhaven.edu/families for more

information and resources. You can also

which allows you to interact with fellow

Charger parents and family members.

Play a critical role in your student’s success

At the University of New Haven, the parents and families of our

students are an integral part of our campus community. Your support,

encouragement, and guidance continue to be instrumental in our

students’ personal and professional development, and we want you

play an active role in their academic journey and what promises to be

a transformational educational experience.

Make sure to visit our parents and families website for more informa-

tion and resources at newhaven.edu/families.

ACCESSING YOUR STUDENT’S GRADES AND

INFORMATION.

The University of New Haven complies with The Family Educational

Rights and Privacy Act of 1974 (FERPA). FERPA is a federal law that

aords parents the right to have access to their children’s education

records, the right to seek to have the records amended, and the right

to have some control over the disclosure of personally identifiable

information from the education records. When a student turns 18

years old, or enters a postsecondary institution at any age, the rights

under FERPA transfer from the parents to the student.

Students will need to sign a FERPA waiver to allow certain people to

have access to their records, if they so choose. We understand that

you are their family and are in charge of paying the bills, but this is a

federal requirement for all students in all colleges, not just here at the

University of New Haven.

Your student can access the form through their MyCharger account

and complete it online. For more information on FERPA, please visit

newhaven.edu/about/departments/registrar/ferpa/index.php

19 /

What can I do if I’m concerned about my students’ mental well-being?

If a parent is concerned about their student’s mental well-being, they have

several options. The first is to encourage their student to consider contacting

Counseling and Psychological Services (CAPS) to explore this supportive

service. In addition, parents are welcome to contact CAPS at 203.932.7333

with any questions or concerns; or contact relevant campus partners if they

are worried about their student. Parents are not able to schedule appoint-

ments for their student, as we encourage students to take responsibility for

their own mental health.

Who stas the Health Services Oce?

Health Services sta include registered nurses, nurse practitioners,

part-time physicians, and a certified nurse midwife for the Women’s Clinic.

Registered nurses are in the oce every day to see students during oce

hours, Monday–Thursday, 8:30 a.m.–5 p.m. and Friday 8:30 a.m.–4:30 p.m.

Prescribing clinician hours are posted on the oce door daily. These hours

vary day to day, so it is recommended the student call prior to coming to

verify that day’s hours.

How do I add money to my

student’s ID card?

You can add money to your student’s

ID card online. You must log into eCard

(https://newhaven-sp.transact-

campus.com/eAccounts) to use this

method and pay with a credit or debit

card (Visa/Master Card).

My student is having an issue with

their living arrangement or their

roommate. What should they do?

Your student should contact the Oce

of Residential Life at 203.932.7076.

They will be able to guide your student

with what steps need to be taken.

Can my student’s younger sibling come up to visit?

Siblings are welcome to visit for the day; however, siblings

under the age of 18 are not permitted to spend the night in the

residence halls. More information regarding the Guest Policy can

be found in the Student Handbook in the Oce of Residential

Life section at newhaven.edu/studenthandbook.

How should my student

handle a concern they have

with a faculty member?

Your student can come to the

Dean of Students Oce located

on the 2nd floor in Bartels Hall

and ask for a Student Grievance

Form. We will explain the form

to them and what the next steps

will be.

I am concerned my student isn’t

adjusting to college. I spoke

with them, and they are upset.

I am also not sure if they are

attending classes. Can you help?

The Dean of Students Oce will also

reach out to students to personally

meet with them and oer support or

connect them to campus services.

If your student is a residential

student, each residence hall has

numerous Resident Assistants

(RAs). We will contact the Oce of

Residential Life who will work with

your student’s RA to develop a plan

of action that best supports your

student’s needs.

Can parents or guardians get

information regarding a student’s visit(s)

to Health Services?

A student’s visit to Health Services is confidential.

We understand that parents/guardians are very

concerned about the student’s well-being, but we

cannot openly discuss anything about the student

with you unless we have permission from the

student to do so. In most cases, we encourage the

student to give Health Services verbal permission

to speak to their parent. However, the decision

is left up to the student and may be dierent on

case-by-case basis.

/ 20

Go to a Welcome Week event

Join a club or Recognized Student Organization (RSO)

and get to know others with similar interests

Invite your family to

Family Day

Participate in

Homecoming

(#TheBlueOut)

Join a ChargerRec

club sport or

intramural sport

Attend a home

sporting event

Attend residence hall

programs

Join a Greek organization

Meet with your academic advisor regularly

Become a Resident Assistant (RA)

Apply to be a Diversity Peer Educator

Make the Dean’s List

Participate in the Alternative Spring Break Program

Apply to the President’s Public Service Fellowship

Eat at all the various

food locations

on campus

Participate in

Spring Weekend

Eat at Louis’

Lunch — home of

the first hamburger —

in New Haven

Read The Charger

Bulletin regularly

Attend one of the great financial literacy

programs on campus

Meet your Dean of Students

Attend the theater productions

Take a free GroupX class at the David A. Beckerman

Recreation Center

Explore the area using a ChargerGO pass or one of the

campus Zipcars

Attend the International Festival in the spring

Visit the multifaith Meditation and Spirituality Center

Stop by the Myatt Center for Diversity and Inclusion and

interact with others from various backgrounds.

Try pizza from

one of the famous

New Haven locations and

decide which is better

(our favorites include

Zuppardi’s Apizza, Frank

Pepe Pizzeria Napoletana

‘Pepe’s’, Sally’s Apizza,

and Modern Apizza).

Participate in SURF (Summer Undergraduate

Research Fellowship)

Visit the food trucks on Long Wharf in New Haven

Get your University of New Haven swag

at the campus bookstore

Visit the Center for Learning Resources, and take

advantage of the free tutoring they oer

Become a Wellness Peer Educator

Frequent Charger Connection to keep up-to-date on

campus events

“Go Out” for the Marching Band

Know all six of the competencies in the CLE (Competency

Leadership Experience) Program

SUCCESS STARTS HERE!

THINGS TO DO BEFORE YOU GRADUATE

21 /

Attend the Midnight

Breakfast before finals in

the fall and spring

Take a selfie with

Charlie the Charger

Attend the Sankofa Ball

Take a RAD Class

Attend a session on time management with your

Academic Peer Mentor

Apply for a student leader position

Vote in the USGA election

Learn all about our campus Library and how

to conduct research

Live in at least four dierent residence halls on campus

Go to Jeery’s Fusion for lunch in Harugari Hall

Be a Welcome Wagon volunteer

Be an upstander, not

a bystander

Study Abroad in Prato, Italy,

and eat gelato

Attend the Snowball

in December

Visit our Orange campus

Visit the New Haven Green

and take a crypt tour

Attend WestFest

Meet with your academic

advisor regularly

Hang out in Jazzman’s Café

Participate in Founders Day

Make snow angels on Kayo Field

Participate in community service

Participate in the Up till Dawn

St. Jude’s fundraiser

Be a part of the Chargerthon

Meet the University Police sta

Attend a career fair

Play yard games in the

Residential Quad

Participate in the

Upstander Walk

Go to the West Haven beach

Hike Sleeping Giant

Volunteer at graduation

Take a selfie with the

Charger Statue

Complete the University of No Hate module

Meet Brue the sta therapy dog in CAPS

Host a study group in the grass in

the Maxcy Quad

Have a

photoshoot in

your cap and

gown on campus

GRADUATE!

/ 22

RESOURCES

Student Handbook

The Student Handbook, which includes the University Code of

Conduct, is available at www.newhaven.edu/studenthandbook.

The Student Handbook is a resource guide, a reference for you to come

back to whenever you need it. The handbook was created with advice

from students, to be a source of accurate information about the Univer-

sity, its services and activities, procedures for getting things done, and

people on campus who can assist you.

It is the responsibility of all University students to become familiar with

the contents of this handbook. The Policies and Regulations

section, for instance, contains important University policies covering

such concerns as grading, the student conduct system procedures, and

much more. The Residential Life section contains information specific

to resident students and their guests.

Academic Calendar

The academic calendar can be viewed at

newhaven.edu/academics/calendar

SPRING 2023 IMPORTANT DATES

Classes Begin Tuesday, January 17

Open Drop/Add Deadline

Tuesday, January 24

Residence Halls Close

Friday, March 10 at 10 p.m.

Spring Break

Saturday, March 11–

Sunday, March 19

Course Withdrawal Deadline

Tuesday, March 21

Reading Day (No Classes)

Tuesday, May 2–

Wednesday, May 3

Exams

Thursday, May 4–

Wednesday, May 10

End Term

Wednesday, May 10

Residence Halls Close

Saturday, May 13 at 10 p.m.

COVID-19

The latest COVID-19 information and policies can be found at:

newhaven.edu/covid19

Emergencies

Sometimes situations arise that are considered crises

or emergencies. The following departments can help

get a quick response in an emergency situation:

University Police: 203.932.7070

Counseling Center: 203.932.7333

Dean of Students: 203.932.7432

Health Services: 203.932.7079

Residential Life: 203.932.7076

23 /

NAVIGATE

Navigate is a mobile app that provides necessary information about

the university that will help get you from orientation to graduation.

The app can help you explore the

right major, navigate resources from

financial aid to dining halls, and stay

on top of important dates and deadlines — all in the palm of your

hand. Through Navigate, you will be able to:

• View campus resources and calendars in one location.

• Access your class schedule.

• Receive push notifications with important updates and happenings.

• View reminders and registration hold information.

• Opt-in to find study buddies in your classes.

• Receive alerts from instructors when you are struggling in classes

and kudos when you are doing well. Alerts and kudos are coordi-

nated through the Center for Student Success Care Team.

• Message your advisor.

• Schedule appointments with oces on campus as well as faculty

instructors and advisors.

Access Navigate

Option 1: Download the app from

the App Store or Google Play by

searching “Navigate Student” or

using these QR codes.

Option 2: From a computer or your phone web

browser: http://newhaven.navigate.eab.com, or

use the QR code to make an appointment directly.

CANVAS

Canvas is a computer-based platform where faculty and sta

conduct classes, share information, and establish classrooms

where students share information and upload assignments, take

tests, etc. Canvas can be accessed through the myCharger Portal at

mycharger.newhaven.edu and selecting Canvas from the icons on

the top of the page. Specific instructions on logging into Canvas are

provided in the account letter provided to each student.

MYCHARGER

myCharger is the University’s internal portal system providing

access to events, information, and resources to the campus

community. You’ll find links to Canvas, Navigate, Degree Audit, ePay,

My Financial Aid, myHousing, Charger Connection, and more! Go to

mycharger.newhaven.edu and log in with your university account.

LIVESAFE APP

With the LiveSafe app, you have a fast and

direct connection to the University of New

Haven Police Department, 24 hours a day,

7 days a week. Not just for emergencies, the app can help you — and

us — be more proactive in keeping everyone in our community safer.

Get the App!

1. Download the app on your iPhone or Android.

2. Select “University of New Haven” as your aliation.

3. Fill in your user profile.

4. You’re set! Start using the app to stay safe every day.

Need to meet with the One Stop?

Make an appointment with Navigate!

Option 1: Download the app from the App Store or Google Play by searching “Navigate

Student” or using the QR codes below.

Option 2: From a computer or your phone web browser: http://newhaven.navigate.eab.com or

use the QR code below to make an appointment directly.

Need to meet with the One Stop?

Make an appointment with Navigate!

Option 1: Download the app from the App Store or Google Play by searching “Navigate

Student” or using the QR codes below.

Option 2: From a computer or your phone web browser: http://newhaven.navigate.eab.com or

use the QR code below to make an appointment directly.

Need to meet with the One Stop?

Make an appointment with Navigate!

Option 1: Download the app from the App Store or Google Play by searching “Navigate

Student” or using the QR codes below.

Option 2: From a computer or your phone web browser: http://newhaven.navigate.eab.com or

use the QR code below to make an appointment directly.

Here are some apps you’ll use frequently.