(6) “Documentary material” means the original or copy of any book, record, memorandum, paper,
communication, tabulation, map, chart, photograph, mechanical transcription, or other tangible document or
recording, wherever situated;
(7) “Goods” means any tangible chattels leased, bought, or otherwise obtained for use by an individual
primarily for personal, family, or household purposes or a franchise, distributorship agreement, or similar business
opportunity;
(8) “Home improvement services” means the repair, replacement, remodeling, alteration, conversion,
modernization, improvement, or addition to any residential property, and includes but is not limited to, the repair,
replacement, remodeling, alteration, conversion, modernization, improvement, or addition to driveways, swimming
pools, porches, garages, landscaping, fences, fall-out shelters, and roofing;
(9) “Home improvement services provider” means any person or entity, whether or not licensed pursuant to
title 62, chapter 6, who undertakes to, attempts to, or submits a price or bid or offers to construct, supervise,
superintend, oversee, schedule, direct, or in any manner assume charge of the home improvement service for a
fee. “Home improvement services provider” specifically includes but is not limited to a “residential contractor” as
defined in § 62-6-102 when performing home improvement services and a “home improvement contractor” as
defined in § 62-6-501;
(10) “Knowingly” or “knowing” means actual awareness of the falsity or deception, but actual awareness may be
inferred where objective manifestations indicate that a reasonable person would have known or would have had
reason to know of the falsity or deception;
(11) “Local telephone directory” means a telephone directory that is distributed by a telephone company or
directory publisher, or provided as a service to subscribers located in the local exchanges contained in the
directory. “Local telephone directory” includes:
(A) A classified advertising directory, commonly referred to as the yellow pages;
(B) A directory of individual telephone listings, commonly referred to as the white pages, whether identified
as “business listings” or combined in listings of residences and businesses in a directory that does not have
separate residence and business listings;
(C) A directory that includes listings of more than one (1) telephone company; or
(D) A directory assistance database or similar service, commonly used by dialing “411” and speaking with a
live person or through an automated system;
(12) “Local telephone number” means a telephone number that has the three (3) number prefix used by the
provider of telephone service for telephones physically located within the area covered by the local telephone
directory in which the number is listed. “Local telephone number” does not include long distance numbers or 800,
888, or 900 exchange numbers listed in a local telephone directory;
(13) “Person” means a natural person, individual, governmental agency, partnership, corporation, trust, estate,
incorporated or unincorporated association, and any other legal or commercial entity however organized;
(14) “Physical address” means the mailing address, including a zip code, which details the actual location of a
person or entity, but does not include a post office box;
(15) “Possession” means actual care, custody, control, or management of residential property, but shall not include
occupancy of residential property through a lease or rental agreement;
(16) “Residential owner” means a person who has possession of residential real property, including any person
authorized by such residential owner to act on the residential owner’s behalf;
(17) “Residential property” means the building structure where a person abides, lodges, resides or establishes
a living accommodation or where a residential owner intends to abide, lodge, reside or establish a living
accommodation following the completion of home improvement services made pursuant to a contract for home
improvement services and includes the land on or adjacent to such building structure;