CONSULTANT RESOURCES
CONSULTANT TRACK
CERTIFIED
SALES CLOUD
CONSULTANT
UNDERSTAND THE BASICS
Implementing Sales and Marketing
Setting Up and Building Communities
Setting Up Collaborative Forecasts
Configuring Salesforce for Outlook
Getting a Head Start with Chatter
Getting Started with Data.com
Getting Started with Work.com
Using Salesforce 1
Getting Started Using Sales Cloud
Join Our Trailblazer Community
PREP AND STUDY
Certification Preparation for Sales Cloud
Consultant (CRT251)
Preparing for the Certified Sales Cloud
Consultant Exam
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Implementation Guide:
A Guide to Sharing Architecture
Implementation Guide:
Campaign Management
Implementation Guide:
Deploying Territory Management
Implementation Guide:
Implementing Person Accounts
Implementation Guide: International
Organizations: Using Multiple Currencies
Decision Guide: Territory Management
Sales Cloud Administration: Products,
Quotes, Orders, and Collaborative
Forecasts (ADM251)
Sales Cloud Training For Sales Managers
in Lightning Experience (SLX201)
PREP AND STUDY
Certification Preparation for Service
Cloud Consultant (CRT261)
Preparing for the Certified Service Cloud
Consultant Exam
Download the Certification Exam Guide
SHARPEN YOUR SKILLS
Keep Customers Happy with
Service Cloud
Service Cloud Administration
(ADM261)
Administration Essentials for
the Service Cloud
CERTIFIED
SERVICE CLOUD
CONSULTANT
UNDERSTAND THE BASICS
Implementing Case Management
Across Channels
Implementing Salesforce Knowledge
Setting Up and Building Communities
Getting Started using Service Cloud
Service Cloud Basics
Join Our Trailblazer Community
2.2 hrs
1.6 hrs
50 min
34 min
2 hrs
1.5 hrs
50 min
45 min
29 min
32 min
16 min
3 min
2 min
29 min
1 day
4 min
30 min
1 day
6 min
30 min
11 hrs 30 mins
2 days
57 min
15 min
40 min
1 hr
30 min
15 min
20 min
1 day
1 day
Digital LearningExpert-Led Training
Reference Materials
Video
Communities
Trailhead