Transcript Requests Frequently Asked Questions
How much do transcripts cost?
Official transcripts cost $8 per copy. Parchment accepts Visa, MasterCard and
Discover.
There is an additional $10 processing fee for Pick-up transcripts. Also, there are
additional fees for mail delivery types. Standard domestic USPS has a $3 additional
charge, while International USPS has a $5.50 charge. Domestic FedEx has an
additional $30 charge while International FedEx is an additional charge of $55.
What if I need my final grades or degree on my transcript?
Option 1: Order your official transcript after your grades and/or degree appear on
your online unofficial transcript.
Option 2: When ordering your transcript, select "Hold for Grades" or "Hold for
Degree" (this can be done in the current term only). Please note that if you need to
hold for grades and degree, you can just select "Hold for Degree" when making
your request.
What if I need to include another document with my transcript?
Parchment allows you to attach up to 10 pages of supporting documents to paper
mailed transcripts and eTranscripts (please verify with the recipient that they will
accept eTranscripts). Simply attach your completed form or other supporting
document when entering your "order details" in Parchment. Please note that
attached documentation must be completed prior to submitting your request to
Parchment.
What if I have a hold on my account?
Transcripts cannot be released if a financial hold is placed on a student's record.
Please refer to the Financial Hold Policy
for more information.
What if I have a special request for my transcript order?
If you have a special request, such as notarization or you need the transcript to be
faxed, you can submit a Transcript Special Request Form
to the Office of the
Registrar. Please note that special request transcripts are $8 per copy plus an
additional $10 processing fee per order.
How do I authorize someone else to pick up my transcript?
To authorize another person to pick up your paper transcript at the Registrar's
Office, you must enter that person's name in the "Recipient Name" field when
ordering the transcript. If you didn't include their name on the request, you may
send a signed memo with the recipient authorizing them to pick up your transcript.
The person you authorize to pick up must bring their own photo ID.
What if I need to pick up my transcript right away (on the same
day I submit my request)?
To pick up your transcript on same day you request it, you must submit
a Transcript Special Request Form
to the Registration windows in Fariborz Maseeh
Hall. Your transcript will be processed while you wait. Please note that Same Day
Pick-up transcripts are $8 per copy plus an additional $10 processing fee per order.
How long is my transcript download good for?
eTranscripts are available for download for 30 days from the initial request. An
eTranscript can be downloaded a total of seven times within the 30 day period.
How do I get an Unofficial Transcript?
To view or print your Unofficial Transcript, follow the instructions above, but select
"View Unofficial Academic Transcript" from the Student Records menu. You will be
able to view your unofficial transcript and print it from your browser. If you are a
"Legacy" student (attendance prior to 1991) you may order your unofficial
transcript at no cost via the Transcript Special Request Form
.
Can my transcript be sent via FedEx?
If you are requesting your transcript to be mailed, you can select the FedEx
delivery option. This option is available for both domestic and international delivery
addresses. The fee for each transcript is $8 plus an additional $30 for domestic
orders or $55 for international. Please be aware of the following:
• Domestic FedEx orders are sent via overnight delivery. International orders
can require some extra time. Please refer to the FedEx tracking information
provided in your confirmation email for delivery times.
• FedEx orders are not delivered on Saturdays or Sundays. If you place your
order before 2:30 PST on a Friday, you can expect delivery on Monday.
• FedEx does not deliver to PO Box addresses. If you place an order with a PO
Box delivery address, your order will automatically be changed to USPS
Priority Mail which has a longer delivery time.
How can I track my transcript order?
When logged in to Parchment, you can track the status of your transcript request
by clicking "Order Status" at the top of the page and selecting the order your wish
to track.
How long will it take to receive my transcript?
eTranscript: within 24 hours
Mail: 1-3 days processing, plus standard USPS delivery
Pick-up: Orders placed before midnight will be available for pick-up the next
business day after 3:00 pm.
Please note that processing time may increase due to high volume at certain times
of the year (i.e. end of term grade roll, approaching application and scholarship
deadlines).
How do I send my transcript to my community college for the
Reverse Transfer program?
To begin the Reverse Transfer process, follow these instructions to request your
official PSU transcript to be sent to your community college. Find out more
information on the Reverse Transfer webpage
.
• PCC and MHCC Students: Complete the Reverse Transfer Transcript
Registrar's Office in the Fariborz Maseeh Hall Lobby.
• Other Community College Students: Request a PSU Official Transcript to
be sent directly to your community college.
What if I attended before 1981 and I don’t know my ID
number. How can I access my records?
Students who attended before 1981 may go directly to the Parchment Ordering
page and create an account to make your request. Follow the instructions below to
create your account. You are only required to to set up an account one time. If you
have already created a log in, follow the "returning user" instructions below.
New User
• Go to the Parchment Ordering page
• Click "Create Account"
• Complete the registration page
• (note: it is very important that you complete as much of the requested
information as possible. This will ensure that your request is matched to your
complete student record).
• Follow the on screen prompts to order your official transcript(s)
• Select Destination Type (organization or school, yourself, or another
individual)
• Select Product Type (pdf eTranscript, paper mailed, or paper pick-up)
• Enter Order Details and Payment information
• Review and Confirm to submit your order
• A confirmation and receipt will be emailed to you
Returning User
• Go to the Parchment Ordering page
• Under Returning Users, enter the email and password you used for your
initial log in. If you have forgotten your password, click "forgot your
password?" to reset.
• Click "Sign In"
• Follow the on screen prompts to order your official transcript(s)
• Select Destination Type (organization or school, yourself, or another
individual)
• Select Product Type (pdf eTranscript, paper mailed, or paper pick-up)
• Enter Order Details and Payment information
• Review and Confirm to submit your order
• A confirmation and receipt will be emailed to you
