Designated ROI Officers for the Release of Records
Last Updated: May 28, 2024 Page 1 of 7
North Island Sites – Health Records
Location where care
received
Program Area / Care Services
received
Contact Information
Alert Bay
• Cormorant Island
Health Centre
Port Alice Health Centre
Port McNeill Hospital
Port Hardy
• Port Hardy Hospital
• Eagle Ridge Manor
• Port Hardy Clinic
Sointula Health Centre
Acute Care
Most Hospital Services and Health Records
Child, Youth & Family Care
Long Term Care
Senior’s Health
Home & Community Care
Including Home Support
Public Health
Nursing Centre Care
Primary Care
Health Records Department
Port Hardy Hospital
9120 Granville Street
Port Hardy, BC V0N 2P0
Phone: 250.902.6027
Fax: 250.902.6030
Email: FOIPHH@islandhealth.ca
Port McNeill
A’ekakila’as Port McNeill
Primary Care Clinic
Primary Care
Health Records Department
Comox Valley Hospital (CVH)
101 Lerwick Road
Courtenay BC V9N 0B9
Phone: 250.331.5900 Ext. 65519
FAX: 250.331.8660
Email: FOICVH@islandhealth.ca
North Vancouver Island
Mental Health and Substance Use (MHSU)
Outpatient Services
Health Records Department
Campbell River & District Hospital
375-2nd Avenue
Campbell River, BC V9W 3V1
Phone: 250.286.7100 ext. 67249
Fax: 250.286.7124
Email: FOICRG@islandhealth.ca
Campbell River
• North Island Hospital
- Campbell River
General (CRG)
• Yucalta Lodge
• Gold River Health
Centre / Tahsis Health
Centre
• Sayward Primary
Healthcare Clinic
• Community Program-
Home Care-NI
• Continuing Health
Services-NI
• Campbell River
Primary Care Access
Clinic
Acute Care
Most Hospital Services and Health Records
Child, Youth & Family Care
Long Term Care
Senior’s Health
Home & Community Care
Including Home Support
Public Health
Nursing Centre Care
Mental Health and Substance Use (MHSU)
Outpatient Services
Primary Care
Health Records Department
Campbell River & District Hospital
375-2nd Avenue
Campbell River, BC V9W 3V1
Phone: 250.286.7100 ext. 67249
Fax: 250.286.7124
Email: FOICRG@islandhealth.ca
Designated ROI Officers for the Release of Records
Last Updated: May 28, 2024 Page 2 of 7
Location Where
Care Received
Program Area / Care Services
Received
Contact Information
Courtenay/Comox Valley
• North Island Hospital
– Comox Valley
Hospital (CVH)
• St. Joseph’s General
Hospital
• Cumberland Lodge
• Glacier View Lodge
• Mountain View
Residential Care
• Comox Valley Nursing
Centre
• Nursing Centre after
hours Clinic
Acute Care
Most Hospital Services and Health Records
Child, Youth & Family Care
Long Term Care
Senior’s Health
Home & Community Care
Including Home Support
Public Health
Nursing Centre Care
Mental Health and Substance Use (MHSU)
Outpatient Services
Health Records Department
Comox Valley Hospital (CVH)
101 Lerwick Road
Courtenay BC V9N 0B9
Phone: 250.331.5900 Ext. 65519
FAX: 250.331.8660
Email: FOICVH@islandhealth.ca
Central Island Sites – Health Records
Location Where
Care Received
Program Area / Care Services
Received
Contact Information
Port Alberni
• West Coast General
Hospital
• Westhaven
Tofino and Ucluelet
• Community Mental
Health
• Public Health offices
Ucluelet
• Laboratory Services
Bamfield Health Clinic
Acute Care
Most Hospital Services and Health Records
Long Term Care
Home & Community Care
Including Home Support
Mental Health, Community Mental Health
& Substance Use Services
Both Inpatient and Outpatient Services
including those in Ucluelet
Primary Care
Health Records Department
West Coast General Hospital
3949 Port Alberni Highway
Port Alberni, BC V9Y 4S1
Phone: 250.731.1370 ext.48121
Fax: 250.724.8810
Email: FOIWCGH@islandhealth.ca
Tofino
• Tofino General
Hospital
Acute Care
Most Hospital Services and Health Records
Laboratory Services
Health Records Department
Comox Valley Hospital (CVH)
101 Lerwick Road
Courtenay BC V9N 0B9
Phone: 250.331.5900 Ext. 65519
FAX: 250.331.8660
Email: FOICVH@islandhealth.ca
Designated ROI Officers for the Release of Records
Last Updated: May 28, 2024 Page 3 of 7
Location Where
Care Received
Program Area / Care Services
Received
Contact Information
Nanaimo
• Nanaimo Regional
General Hospital
• Dufferin Place
• Kiwanis Lodge
• Malaspina Gardens
• Wexford Creek
• NHU
• Commons
Acute Care
Most Hospital Services and Health Records
Long Term Care
Continuing Care
Home & Community Care
Including Home Support
Public Health
Mental Health & Substance Use Services
Both Inpatient and Outpatient Services
NRGH Pain Clinic
Health Records Department
Nanaimo Regional General Hospital
1200 Dufferin Crescent
Nanaimo, BC V9S 2B7
Phone: 250.755.7691 ext. 53179 or 53056
Fax: 250.755.7659
Nanaimo
Email: FOINRGH@islandhealth.ca
Parksville
• Oceanside Health
Center
Services provided within Oceanside
Health Centre
• Urgent Care
• Emergency Care
• Medical Imaging
• Primary Care (NP’s)
[Laboratory Services provided by Life Labs]
Health Records Department
Campbell River & District Hospital
375-2nd Avenue
Campbell River, BC V9W 3V1
Phone: 250.286.7100 ext. 67249
Fax: 250.286.7124
Email: FOICRG@islandhealth.ca
Parksville/Qualicum
• Trillium Lodge
• Stanford Place
Long Term Care
Home & Community Care
Including Home Support
Public Health
Mental Health & Substance Use Services
other than those provided at OHC
Health Records Department
Nanaimo Regional General Hospital
1200 Dufferin Crescent
Nanaimo, BC V9S 2B7
Phone: 250.755.7691 ext. 53179 or 53056
Fax: 250.755.7659
Nanaimo
Email: FOINRGH@islandhealth.ca
Chemainus
• Chemainus Health
Care Centre
Ladysmith
• Ladysmith
Community Health
Centre
• Ladysmith Family
Practice Clinic
Acute Care
Most Hospital Services and Health Records
Long Term Care
Continuing Care
Home & Community Care
Including Home Support
Public Health
Mental Health & Substance Use Services
Both Inpatient and Outpatient Services
Health Records Department
Cowichan District Hospital
3045 Gibbins Rd
Duncan, BC V9L 1E5
Phone: 250.737-2030 ext. 44253
Fax: 250.709-3006
Email: FOICDH@islandhealth.ca
Designated ROI Officers for the Release of Records
Last Updated: May 28, 2024 Page 4 of 7
Location Where
Care Received
Program Area / Care Services
Received
Contact Information
Duncan
• Cowichan District
Hospital
• Cowichan Lodge
• Cairnsmore Place
Cowichan Valley-Primary
Care
• CareBridge Clinic
• Kaatza Clinic
Acute Care
Most Hospital Services and Health Records
Long Term Care
Continuing Care
Home & Community Care
Including Home Support
Public Health
Mental Health & Substance Use Services
Both Inpatient and Outpatient Services
Primary Care
Health Records Department
Cowichan District Hospital
3045 Gibbins Rd
Duncan, BC V9L 1E5
Phone: 250.737-2030 ext. 44253
Fax: 250.709-3006
Email: FOICDH@islandhealth.ca
South Island Sites – Health Records
Location Where
Care Received
Program Area / Care Services
Received
Contact Information
Saanich Peninsula
Hospital
Peninsula PCN - Nurse
Practitioners & Allied
Health
Peninsula Primary Care
(After hours)
Acute Care
Inpatient and Outpatient
Primary Care – NPs
Allied Health
Health Records Department
Saanich Peninsula Hospital
2166 Mount Newton Cross Road
Saanichton, BC V8M 2B2
Phone: 250.544.7676 ext: 23422
Fax: 250.652.7521
Email: FOISPH@islandhealth.ca
Queen Alexandra Centre
for Children (QAC)
Acute Care
Inpatient and Outpatient
Children, Youth, and Family Mental
Health (CYFMS) Services
Ledger House
Health Records Department
Queen Alexandra Centre for Children
2400 Arbutus Road
Victoria, BC V8N 1V7
Phone: 250.519.6733
Fax: 250.519.6928
Email: FOIQAC@islandhealth.ca
Designated ROI Officers for the Release of Records
Last Updated: May 28, 2024 Page 5 of 7
Location Where
Care Received
Program Area / Care Services
Received
Contact Information
Royal Jubilee Hospital
Gorge Road Hospital
(acute and LTC),
Glengarry, Aberdeen, Mt.
Tolmie, Priory, The
Summit at Quadra Village
South Island Surgical
Centre (previously View
Royal Surgical)
Yates & Quadra
Integrated Health Centre
James Bay Urgent &
Primary Care Centre
North Quadra Urgent and
Primary Care Centre
Downtown Victoria
Urgent & Primary Care
Centre
Health Point Care Centre
(Hillside Ave)
Acute Care
Inpatient and Outpatient
Mental Health and Substance Use (MHSU)
(Inpatient Services at RJH)
RJH Pain Clinic
Long Term Care
(limited sites)
Primary Care – NPs/Urgent Care
Health Records Department
Royal Jubilee Hospital
1952 Bay Street RP 011
Victoria, BC V8R 1J8
Phone: 250.370.8549 ext. 18549
Fax: 250.370.8550
Email: FOIRJH@islandhealth.ca
Victoria General Hospital
(VGH)
Westshore Urgent
Primary Care Centre
(WUPCC)
St. Anthony’s Nurse
Practitioners
Gorge Road Hospital
Urgent Primary Care
Centre
Camosun College
Medical Imaging
Esquimalt Urgent
Primary Care Centre
(EUPCC)
Acute Care
Inpatient and Outpatient
Urgent Primary Care
Primary Care - NPs
Health Records Department
Victoria General Hospital
1 Hospital Way
Victoria, BC V8Z 6R5
Phone: 250.370.8111 ext. 15540
Fax: 250.727.4114
Email: FOIVGH@islandhealth.ca
Designated ROI Officers for the Release of Records
Last Updated: May 28, 2024 Page 6 of 7
Location Where
Care Received
Program Area / Care Services
Received
Contact Information
Lady Minto / Gulf Islands
Hospital (LMH)
Lady Minto Residential
Care
Outpatient, Emergency &
Continuing Care
Acute Care
Most Hospital Services and Health Records
Continuing Care
Long Term Care
Health Records Department
Lady Minto / Gulf Islands Hospital
135 Crofton Road
Salt Spring Island, BC V8K 1T1
Phone: 250.538.4806
Fax: 250.538.4807
Email: FOILMH@islandhealth.ca
Salt Spring Island MHSU
Salt Spring NPs Office
Mental Health and Substance Use (MHSU)
Outpatient Services
Nurse Practitioner (SSI NP)
Primary Care
Health Records Department
Lady Minto / Gulf Islands Hospital
135 Crofton Road
Salt Spring Island, BC V8K 1T1
Phone: 250.538.4806
Fax: 250.538.4807
Email: FOILMH@islandhealth.ca
South Island Outpatient
Mental Health and
Substance Use Records
General Psychiatry
Services, Schizophrenia
Services, Mood Disorders
Services, Anxiety Clinic,
Integrated Mental Health
Crisis Response Team
(EMHS)
USTAT/Group Services,
Developmental Disability
Mental Health Team, Adult
Addiction Outpatient
Services, Withdrawal
Management Services,
Assertive Community
Treatment (ACT) Team,
Perinatal Mental Health
Services,
MHSU Outreach Teams,
MHSU Housing & Seven
Oaks
Residential psychiatry
visits at Glengarry,
Aberdeen, Mt. Tolmie, Oak
Bay Lodge, Priory/Heritage
Woods (JDF), The Summit
& Quadra Village
Mental Health and Substance Use (MHSU)
Outpatient Services
MHSU, Island Health South Island
2328 Trent Street
Victoria, BC V8R 4Z3
Phone: 250.370.8111 ext.12499
Fax: 250.519.1616
Email: FOIMHSU@islandhealth.ca
Designated ROI Officers for the Release of Records
Last Updated: May 28, 2024 Page 7 of 7
Location Where
Care Received
Program Area / Care Services
Received
Contact Information
South Island Health Units
• Goldstream CHS
• Esquimalt Health Unit
• Victoria Health Unit
• Saanich Health Unit
• Gordon Head/Oak Bay
CHS
• Peninsula Health Unit
• Salt Spring Island
Health Unit
Community Health
Community Health Services & Home and
Community Care
Including Home Support and Seniors
Outreach Team (SORT)
Public Health
Community Children, Youth, and Family
Mental Health (CYFMS) Services
Community Counselling services
Excludes Nurse Practitioner requests
Island Health Corporate FOI Office
Information Stewardship, Access and Privacy
1952 Bay Street
Victoria, BC V8R 1J8
Phone: 250.370.8585
Fax: 250.519.1908
Email: FOI@islandhealth.ca
All Island Health
Record Types
Contact Information
Purchasing/Contracts
Patient Care Quality Records
Licensing Records
Environmental Health
Including Tobacco Control
Finance Records
Supplies/Equipment Service
Contracts/Capital Equipment Purchases
Other Corporate Records
Employee Records (Payroll, Job
Description, HR, Benefits, Occupational
Health & Safety)
Please submit requests for employee
records using our Employee Records
Request Form available on our website
Island Health Corporate FOI Office
Information Stewardship, Access and Privacy
1952 Bay Street
Victoria, BC V8R 1J8
Phone: 250.370.8585
Fax: 250.519.1908
Email: FOI@islandhealth.ca
Health Records for subsidized beds in
contracted Long Term Care sites
Island Health is only able to obtain Health
Records for subsidized beds in contracted
Long Term Care facilities. For Health
Records for non-subsidized beds or for
other records, please contact the
contracted Residential Care site directly.
Island Health Corporate FOI Office
Information Stewardship, Access and Privacy
1952 Bay Street
Victoria, BC V8R 1J8
Phone: 250.370.8585
Fax: 250.519.1908
Email: FOI@islandhealth.ca