1 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Introduction:
Motorcycling Australia is pleased to deliver its new, bespoke Customer Relationship
Management (CRM) System, in close partnership with CRM designer, 3rdMill.
Following months of scoping, workshops, research and analysis, MA happily presents the all
new RiderNet to Clubs, offering a more user-friendly, simplified experience.
Club administrators will only require ONE login to access their Club accounts. Using their
own individual RiderNet ID, administrators will be assigned access to their desired Club.
Requests for administrator access will be directed to your SCB with confirmation required
from Club officials.
Outlined within this User Guides, Clubs will find all the key information and navigation tools
to assist with the new system and hopefully answer any questions or queries those users
may have.
Clubs will find the following information:
➢ How to Manage Club details
➢ How to Create Memberships (categories, years, types)
➢ How to Add Members (back end)
➢ How to Create an event (type, permitting, classes, sup regs, etc…)
This RiderNet Guide will take you through each of these functions, giving a comprehensive
and clear understanding of what can be done using the website.
Clubs will find further guides and 'How To' information in video and PDF format that will be
downloadable for use at any time here [include details of how they can access these files].
2 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Table of Contents
Managing Club Details ......................................................... 3
How to Update Club Contacts .......................................................... 4
Creating a Club Product .................................................................. 5
Creating Club Memberships ................................................. 8
Creating a Financial Period .............................................................. 8
Create a Club Membership Category ................................................. 9
Membership Questionnaire ............................................................ 11
Clubs Terms & Conditions .................................................. 12
Club Disciplines ................................................................. 13
Adding Club Members (via back end)................................. 14
How to Email Members ...................................................... 15
Email Templates ................................................................ 15
Emailing Club Members...................................................... 17
How to Create an Event ..................................................... 19
Minimum Requirements for Permitting ............................................ 19
Creating an Event (all requirements) .............................................. 22
Event Details .............................................................................................................. 22
Event Club, Location and Contact Details .................................................................... 24
Event Officials ............................................................................................................ 26
Event Classes .............................................................................................................. 27
Supplementary Regulations ........................................................................................ 28
Event Products & Questions ....................................................................................... 30
How to enter members to an Event (backend)................... 33
Event Reporting and Financial Transactions ................................................................ 36
Emailing Event Members .................................................... 42
Refunding Entries & Products ............................................ 44
Refund and Cancel Event ................................................... 47
Completing an Event .......................................................... 50
3 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Managing Club Details
Your Club details are set up when you initially affiliate, but you will be able to edit
and update them as they change.
To access your Club Administration page, you will need to access the Admin page
on your RiderNet profile and select Club > Manage Club
Note: Club Admin access is assigned by your SCB, they will need to verify who
requires access and who has been given by current Admins of the Club.
Once you have accessed your Club, you will find the navigation panel which is
where administrators can access Details, Members, Memberships, Terms and
Conditions, Disciplines and Products
Once you have selected Details, the page will open then select the Edit icon to
unlock the data fields.
You will then be able to update the required fields. Please ensure that once all your
changes have been made that you Save the changes.
The details you will be able to update, and change include:
• Contact information
• Mailing addresses
• Club positions
• Additional Club Delegates
• Pending/Approved Club Memberships
Note: If you want to change banking information or affiliation status, these changes
can only be updated by your SCB upon request
4 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
How to Update Club Contacts
Your Club contacts, including your Club roles, can be updated by selecting the
appropriate person for the drop-down list of Club members. You will be able to
search for the member you want to allocate by typing their name. You can
nominate your Club positions as well as up to 5 additional Club delegates.
5 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Creating a Club Product
Clubs will be able to create products from their Administration page.
Initially, products will not be displayed and allow admins to filter which type of
product they require.
Products are split into two types:
• Non-Event Only Products (e.g. club merchandise)
• Event Only Products (e.g. transponders, pit garage/site, tickets)
After clicking ‘Search’, the option to ‘Add Product’ will appear. Follow the below
steps to create the Product.
o Create Product Name
o Product Owner (search in the dropdown list for your Club)
o Select Product Category
Merchandise is an example of a Product Category. Products such as T-Shirts,
Hats, Jumpers, Beanies could be filed under this category.
o Select Sort Order
o Create Description
6 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Products can also be set to be:
o Auto fulfill: select this where the product does not need to be manually
fulfilled
o Ticketed: select this if the product is a ticketed event
o Refundable: select this if the product is refundable
An image may also be added for the Members to see.
Click ‘Save and Next’
Next, you will be able to set the following:
o Default Price: the standard price your product will be set to
o Default Inventory Count: This will be a default count of the stock available
for purchase
o Re-Order Count: This is the amount of product that is nominated to be
ordered at the nominated re-order level
o Re-Order Level: This is the level at which the Inventory of items will be
trigger/notified to be re-ordered.
o Max Quantity: This is the maximum number of products that can be
purchased in one transaction
7 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Next is adding a Variant
Note: Variants are REQUIRED for the Product to be valid and live in the system.
These variants can be the same as the product if there are no variants available
for the product.
Adding a Variant will require you to fill the following information:
o Variant Type: Size or Colour
o Variant name: e.g. Small, Medium, Large – Black, Blue, Red
You can also add Override values for each Variants. These can be created if the
variants have different prices or inventory requirements to the default item and will
display instead of the default values.
There MUST be a number in the Inventory Count The inventory will indicate how
many of a product is available for purchase.
Click ‘Save and Finish’ finalize product
Created products can be available for purchase upon request or for an event
depending on their settings.
8 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Creating Club Memberships
Clubs can create and manage your Memberships via your Administration access.
There are a few steps required to set your memberships up but once they are set,
they will only need to be attached to each financial year unless there is a change to
your membership type detail.
Creating a Financial Period
Clubs will first need to setup their Financial Period as this is required to allocate
each Membership Categories to.
To create the Financial Period, click Financial Period > Add period > Name
Membership year, e.g. 2023 > create To and From dates > mark as Active (or leave
unmarked to be Inactive)
Note: Clubs will be able to set the dates as they require, e.g. calendar year, financial
year, constitutional year
9 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Create a Club Membership Category
From the Club Administration page, Select Categories > Add Category
Next,
o Allocate the Membership Year: e.g. 2022, and
o Allocate the National Category: e.g. Junior/Family/Senior, etc…
o Complete the Club Category: the name Members will see when choosing
a membership
o Add a Description: e.g. the preferred Club name
o Set Visible From and To Dates: These are the dates when Members will
be able to see and purchase the Memberships online and purchase
o Period Type: nominate if your members are set to a Fixed Period, (e.g.
12 months), Pro Rata or Rolling
o Set Cost
o Mark as Active: keep unmarked if wanting to keep in Inactive until a
later date
o Add a Questionnaire: optional, only use if Club wants to set Questions
linked to your Club membership
o Save
10 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Note: Clubs will be able to create memberships visible to only Administrators,
e.g. Life Memberships.
When creating a club category, there will be the option for ‘Admin Register
only’. This will allow only Club Admins to delegate these memberships to
specific members.
Once you have created the membership category, tick the ‘Admin Register
only’ box
Complete the process for the remaining Club Membership Categories you want to
create.
You can Edit the Categories at any time until a membership has been sold, just
click ‘Edit’ to update
NOTE: Please ensure you only have the appropriate Categories ACTIVE to avoid
confusion for Members and Administrators.
For future memberships, all that need to be updated is the visible To and From
dates and possibly Costs if they change.
11 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Membership Questionnaire
Questionnaires can be created and set if a Club has any specific questions for their
Members relating to their set Categories
Select Membership Q’s > Add Form
Clubs will be able to Name each questionnaire and set as Active or Inactive as they
need. Within each questionnaire Clubs have the option to add the following fields
as question types:
• Single or Multi-choice
• Short/Long Text
• Number
• Date
• Yes/No
• File Upload
Questions will be available for specific sorting and ordering, as well as Preview prior
to publishing.
12 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Clubs Terms & Conditions
Clubs will have the ability to include any Club specific Terms and Conditions that
they may require members to accept as part of the Club Membership process.
Go to Terms & Conditions > Add Content
Select the Type of Terms Content: e.g. Membership T & C
Set the Effective Date and copy in the Content: This can be edited and updated
whenever required.
13 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Club Disciplines
Clubs will be able to select their Disciplines. This can be used for prospective
Members to identify a Club that offers the discipline they currently ride or are
interested in riding.
14 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Adding Club Members (via back end)
To add Members via the back-end, Clubs can do this by going to their Club Members
page and select ‘Add Member’
This will bring up a Global Search field. All the below fields are MANDATORY to find
and add a member:
o RiderNet ID
o Surname
o DOB
After finding the Member, click ‘Add’. Next you will be able to select from the
available Club Memberships and follow the prompts.
NOTE: When making payment, there will be an option to make payment via either,
EFT, Cash or Cheque.
If the member had already paid with the Club outside of RiderNet, the Club could
charge the membership as a $0.00 fee using these additional payment types.
15 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
How to Email Members
Email Templates
Clubs will be able to communicate emails to their members from their home page.
They can create templates for each email type as well as categorising the email type
and setting the defined ‘From’ email address, e.g. the club’s email.
Emails can be sent ad hoc or by using a pre-set template. To create a template,
follow the below instructions:
From the Admin Home, click Admin > Email Templates
This will display where the email templates are stored and if they need to be edited
or created, admins can do so from here.
To create a template, click Add Template
Here, you can set the Template Name, Default Subject, Default From Address,
and select the Category, e.g. Event, Membership. The Owner will be prefilled to
the Club, this won’t have to change.
16 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
There will be a body which text, links and formatting can be set, as well as prefill
text prompts which will use member and event details to fill out the body of the
email.
These prompts include:
First Name Last Name Full Name
RiderNet ID Mobile Number Email Address
Event Name, Dates and Location
Click ‘Save’ once the template has been completed.
17 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Emailing Club Members
To email members from the Club Home, you will need to select Email Members
from the Club dashboard.
Here, admins can choose who they want to send the email to, when, which
template they would like to use, the subject, add any attachments and schedule
when an email will be sent.
Below are the definitions of each field:
• Type: based on which type of membership a member has, you can choose
which members receive the email, e.g. Senior, Junior, Single, Family, All
• Status: memberships that are paid, pending or both
• Expiry: whether a member’s membership is Active or due to expire, e.g. 1, 2,
3, 4 months, or Expired
• Template: which specific template you would like to use
• Subject: purpose of the email
• From: who is sending the email, e.g. club email address
• Other recipients: those members that are not specifically linked to the club
through their membership
• Send Date: the scheduled time when the email is to be sent
NOTE: this time is displayed as 24-hour time
• Duplicate Email Handling (Suppress/Include): Select whether duplicated
emails will receive the communication or not
• Message: the text body for the email
• Attachments: documents or files that will accompany the email
18 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
As well as emailing members from your Club, admins will be able to email members
that have registered for their events (See Emailing Event Members)
19 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
How to Create an Event
In RiderNet 2.0, there is a new introduction of Minimum Requirements for Clubs
and Organisers to obtain their Event Permit numbers.
The purpose of the Minimum Requirements is to allow events (e.g. Series or
Championships), to obtain their permit numbers at the beginning of the season in
preparation for the year. The Events will NOT be published for entry until ALL the
required event information is completed and approved by your SCB.
Note that if you have all your event information ready to complete you can
continue to progress through to your final event permit approval bypassing the
minimum requirement approval steps.
Minimum Requirements for Permitting
Below are the Minimum Requirements for Permitting:
• Event Name
• Permit Type
• Event Discipline
• Event Short Description
• Event Start Date and Time
• Event End Date and Time
Clubs and organisers will be able to complete this information and continue through
the setup and submit their event for permitting.
NOTE: The submission will only be a DRAFT and not ready for publication.
20 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Once the minimum detail has been completed click ‘Submit’ for permit number
allocation. A prompt will appear confirming that the event cannot be edited until
approved
The event then goes into Review status for the RCB to review and approve the
permit
The RCB then reviews and approves the permit application and assigns the relevant
fees for the event
21 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
The event permit is then approved noting any mandatory info that is missing. The
Event manager can then edit the detail
The Event manager will have to select “Unlock for Editing” on any pages that had
previously completed info
NOTE: If you unlock the event for editing, you will have to resubmit for approval
When all detail has been completed the event status changes to Submit for Final
Approval. This will go back into a Pending status and will be available for the RCB to
review
NOTE: Changes that are made during the event creation will be recorded and can be
viewed under the ‘Updates’ icon
Once the final review is approved, the event is available for Publishing for entries
22 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Creating an Event (all requirements)
Go to Admin Home > Events > Manage Events > Add
Event Details:
This is where, Event Managers will be required to complete the basic event
information required for their event.
o State
o Event Name
o Permit Type (permit types and Event Types include the following:
o Competitive – Club, Interclub, Open
o Non-Competitive – Non-Competition Practice, RPA, Come & Try,
Non-Riding, Trail Pass
o Coaching
o Event Type
o Event Discipline
o Event Short Description
o Event Image
Note: The State drop-down will only show the appropriate State which the
organizer is linked to, e.g. NSW organizer can only create an event in NSW
23 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Next, Event Managers will be required to complete the following details:
o Event Start/End: the date and time the event runs from and to
o Entry Start/End: the time frame that event entries are open
o Late Entries: the final date / time that late entries will be accepted
where relevant
o Check In Open: if the event has the ability for registrants to check in
prior to competition starting, outline the time here. If left blank this
will default to 12.01am of the first day of the event
o Include in Calendar: if the event is to be listed in the Ridernet
calendar visible to all members
o One Event Licencing options (Crew or Riding): if the event will
accept One Event Licences. Note that One Event Crew licences can
now be purchased via Ridernet in addition to One Event Riding
licences
o Entry and Late Fees: A minimum entry fee must be set, note this can
be set to $0. If late fees are applicable these should be listed
o Refundable Events: confirm whether the event is to be refundable
o Electronic Timing: selecting this will ask which specific timing
transponders will be used for the event
Note: If the event is taking registrations outside of RiderNet, an option to provide a
weblink to the desired event registration page will become available. Where the
weblink is listed the event can still be visible in the Ridernet calendar but members
will be directed to the nominated registration website.
24 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Event Club, Location and Contact Details
After completing the basic event information, Event Managers will confirm the
Event Club and Location details:
o Club: The Club will be prefilled to that you are an administrator of,
otherwise, if the event is to be held elsewhere you will be able to manually
search for the desired Club
Once selected, there will be the option to nominated whether the Club chosen is
the Host Club or not. Multiple clubs can be added in the case of InterClub events or
Series.
25 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
o Location: Event locations can be specifically searched via Name or via State
search menu dropdown. Click ‘Select’ to add chosen Club
Alternatively, you can add a New Location. Note, if you add a new location or
are using a temporary location this will require a new venue permit to be
allocated.
• Location Name
• Address
• Suburb
• State
• Postcode
• Country
• Track Number
Finally, nominate the selected venue which is the Primary Location and confirm
that relevant that the Club has the Landholder Permission for the venue where
applicable. Note that this acknowledgment replaces the previous Landholder
Permission document.
o Contact
To add a Contact, click ‘Add Contact’ and complete the following details:
• Club Name
• Contact Name
• Contact Email
• Contact Phone Number
Note that you can nominate a contact who is not a Club member where relevant.
They do not need to be an active Ridernet member.
26 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Event Officials
Officials can be searched via RiderNet ID or Name, as well as the option to choose
the specific State, Discipline, Accreditation and Level
Note: If the Event Type is Coaching, a Coach will be required and can be chosen
using the same search functions as Officials.
If the Event Type is Non-Competition, a Responsible Person is required and the
Event Manager will need to provide the Name, Email address and Phone number of
the nominated person.
27 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Event Classes
After Event Officials, Classes can be added.
Note that Classes have been set in Ridernet as per the MOMs competition classes.
Event managers can name their classes as they need, but if an alternate class is
required, please contact your RCB.
Class details that need to be input are as follows -
o Class: The MOMs Class name, ages applicable and required endorsements
will autofill to provide further information for the class
o Gender
o Grade
o Description: this can be the name the Club usually refers to the Class as or
the name members are familiar with
o Minimum/Maximum participants
o First Class fee/ Second class fee
o Restrict to Club
o Sidecar classes
o Team classes
28 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Supplementary Regulations
There will be two options for how to complete your Supplementary Regulations,
Template (see below) or HTML. Depending on which Event Type, either the HTML or
Template Supp Regs will be optional and then the Club can choose which type of
Supp Regs can be used.
Details that need to be completed for Template Supp Regs are below:
o Event passes (if applicable)
o Medical Services
o Competition Starts and Competition Formats
o Event Open
o Event Scrut Time (From/To)
o Event Brief Time (From/To)
o Competition Start
o Awards and Prize Money
o Restrictions
o Event Long Description
o Presentation
o Grid Positions
o Tyres
o Spectator Information and Fees
o Special Notes & Warning
29 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
If the Club is using HTML Supp Regs, they will be able to upload the information by
using the available text box
30 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Event Products & Questions
Finally, Event Questions and Products can be added
If products are not already created, they can be done so by clicking ‘Add New
Product’.
Follow the below steps to Add New Product:
o Create Product Name
o Select Product Category
o Select Sort Order
o Create Description
After Adding Product, you will need to Edit Product. This involves completing the
following:
o Product Name
o Default Price: the standard price your product will be set to
o Default Inventory Count: This will be a default count of the stock available
for purchase
o Re-Order Count: This is the amount of product that is nominated to be
ordered at the nominated re-order level
o Re-Order Level:- This is the level at which the Inventory of items will be
trigger/notified to be re-ordered.
o Max Quantity: This is the maximum amount of products that can be
purchased in one transaction
31 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Next is adding a Variant
Note: Variants are REQUIRED for the Product to be valid and live in the system.
These variants can be the same as the product if there are no variants available
for the product.
Adding a Variant will require you to fill the following information:
o Variant Type: Size or Colour
o Variant name: e.g. Small, Medium, Large – Black, Blue, Red
You can also add Override Variants. These can be created if the variants are
different prices to the original item.
There MUST be a number in the Inventory Count The inventory will indicate how
many of a product is available for purchase.
32 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Click ‘Save’ to finalise product. You can then Add Product and Select from the
created Products and Save to the event.
After you have completed adding Products, you can also add Questions.
To Add Questions, click Add Questions.
You can add free text questions and mark them as required or not, dependent on
the event or organizer requirements.
Once completed, you can Save and Submit the Event for permit review and
approval.
The event will be reviewed by the RCB and either approved or declined, based on
the information provided and note any changes that need be made before
reapproval.
33 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
How to enter members to an Event (backend)
For Admins, they will be able to backend members into their events following the
below process:
First, go to the Events calendar on the Member Home page
In the calendar, find the event your member is looking to register for and click on
‘Register’
34 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
This will take you to the Event Registration page with the event details.
Click ‘Register’ again.
From here you will be able to change the rider from yourself to a member for
backend entry.
Click ‘Change’ on the top right-hand corner
Next, you can search for ‘System Members’ to enter the event. You will need to use
their RiderNet ID to search. Once you have found them, click ‘Use this profile’.
35 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
The name on the top right-hand corner will change and identify as the member you
are trying to enter.
Follow the registrations prompts as the member, going through the event classes,
declarations, products, and questions (if required).
Admin Pay Allocation will appear beneath the Event Payment at the final
registration page.
Here Admins can allocate the costs of entry to Cheque, Cash, EFT or BPAY and
charge the amount (this will be the free entry).
You can also make any notes or provide information in the available text box.
Click ‘Apply Payment’. This will trigger a payment receipt to the member which will
display the free entry and who they were entered by.
36 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Event Reporting and Financial Transactions
To view the Reporting, Financial records and Download Documents, club
administrators can access this from their Manage Events.
By clicking Manage Events, you will have the option to View, click View to review
the event setup and reporting.
The following page will take you to the Event Details. From here you will be able to
review the setup including the Details, Registration, Clubs & Locations, Officials &
Endorsements, Classes, Supp Regs and Products & Questions.
If any information requires changing or updating, you can click ‘Cancel’ which will
revert the event into Inactive, which you will be able to edit before resubmitting for
approval.
View Participants, Reports and Download Documents will also be available.
Clicking ‘View Participants’ will display all attendees of the event, including Riders,
Officials and Coaches and includes their Name, RiderNet ID, Licence Status, Address,
Emergency Contact and Ambulance Fund information.
The information can be downloaded and exported in a CSV format.
37 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
NOTE: riders that are highlighted red do NOT have a valid or current MA licence.
They will need to be contacted to renew their licence or purchase a licence for the
event.
By clicking on ‘View’, this will open a window on the screen which will allow you to
view the member in greater detail, including:
• Details – personal details, address, emergency contacts and insurance
information
• Classes – classes entered for the event
• Licences – current licences held by the rider
• Endorsements- list of the valid endorsements for the rider
• Suspensions – any current suspensions applied to the rider, including the
type and when they were suspended
38 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
REPORTS:
Clicking ‘Reports’ will display the reports available to Event and Club Administrators.
The following reports are available:
• Participants
• Riders/Class
• Rider/Products
• Questions
• Medical
• Supp Regs
• Event Payments
The ‘Participants’ report will redirect to the Event Participants page and display the
same information.
Riders/Class report will show the riders entered and information regarding their
entries including, Class, Race Plate, Sponsors, Class Fees, Bike details, as well as
personal information, licencing, and paid status.
The report can be downloaded and exported in a CSV format.
39 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
The Riders/Products report will show the riders name, RiderNet ID, DOB, Product,
Quantity, Price of each Unit and Total price.
The report can be downloaded and exported in a CSV format.
The Questions report will show the any questions that had been setup during the
registration process, the answers, rider name, DOB and RiderNet ID.
The report can be downloaded and exported in a CSV format.
40 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
The Medical Report will display the basic member information including their full
name, DOB, address, emergency contact and ambulance fund information. This
report is also available for download on the top right-hand corner of the report.
The Supp Regs Report will display in a new window the regulations for the event.
This is the same information that is displayed for members as they process their
event registrations – Terms and Conditions.
The Event Payment Report will show all the transactions involved with the event,
e.g. entries and products
Initially, the report will display as blank and will require you to define the Payment
Type (All) and Exclude Batch Paid (Yes/No). After you have selected the appropriate
options, click ‘Generate Report’
NOTE: You will need to have Pop-Ups enabled for RiderNet as this report will
automatically download and open once generated
41 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
DOWNLOAD DOCUMENTS:
The documents available in the Download Documents page are as follows:
• Meeting Approval – confirmation that the event has been approved
including organiser/promoter, address, permit number, meeting name,
venue, and date
• Permit – proof that the event has been approved and permitted by the RCB
• Rider Participation – used for calculating rider levies
• Sign-on Sheet – downloadable sheet used for event sign-on as well as the
contract to participate at the event
42 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Emailing Event Members
From the Event Details page, event administrators will be able to send
communications and emails to list participants.
You will need to View Events and go to the Events Details dashboard and select the
Reports tab.
Next, click Email Participants. This will generate an email dashboard where
administrators can send through communications to those who have registered for
the specific event.
43 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Here, admins can choose who they want to send the email to, when, which
template they would like to use, the subject, add any attachments and schedule
when an email will be sent.
Below are the definitions of each field:
• Attendee Type: based on which type of attendee you would like to send the
email to, e.g. Participant, Coach, Official, All
• Template: which specific template you would like to use
• Subject: purpose of the email
• From: who is sending the email, e.g. club email address.
• Other recipients: those members that are not specifically linked to the event
• Send Date: the scheduled time when the email is to be sent
NOTE: this time is displayed as 24-hour time
• Duplicate Email Handling (Suppress/Include): Select whether duplicated
emails will receive the communication or not
• Message: the text body for the email
• Attachments: documents or files that will accompany the email
44 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Refunding Entries & Products
To be able to view and process refunds, Administrators will need to access their
event via the ‘Member Events’ – this is the way members would register for events,
NOT ‘Manage Events’
From the Member home page, click ‘Events’
Find your event in the listing and click on ‘View’ – this will take you to the Events
Details.
From here you can find the withdrawn members from classes and cancelled
products as well as the event reports.
45 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Class Withdraws will display those members who have withdrawn from their class
including:
• Name
• RiderNet ID
• Name
• Amount
To refund the member, simply click ‘Refund’ and this will prompt a confirmation.
Once confirmed, the button will change to ‘Refund Paid’.
The same process can be completed for the Cancelled Products.
46 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Once the product or classes have been refunded, they will change in the RiderClass
Report.
Note: They will still appear in the Participant Report as normal, but it is important
to use the RiderClass report as the final report.
When a member has withdrawn or cancelled a product, they will be greyed out but
remain and their status will become ‘Withdrawn’.
Similarly, when a member has cancelled their product, they will appear greyed out
in the Event Products Report.
Each of these reports can be downloaded as a CSV file format.
47 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Refund and Cancel Event
If an event needs to be cancelled altogether and refunded, this can be done so via
the Events Details page and by clicking ‘Cancel & Refund’
This prompt will cancel the event and refund all the associated transactions of the
event.
Following the confirmation, there will be a complete table of all the transactions to
be refunded, with the members Name, ID, Amount Pending, CC & Transaction Fees,
reference numbers and Status.
Click ‘Process Refunds’ to finalise the refund process.
48 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
The event will now show as ‘Cancelled’ on the Club’s Manage Events page, Events
Calendar, and members My Events.
Manage Events
Events Calendar
My Events (Members)
To view the processed refunds and their status, click ‘View’ next to the event on the
Events Calendar, then ‘View Refunds’
49 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
This will return to the table of refunds to be processed with status updated to
‘Pending/Refunded/Failed’
Check with the financial records and reports to verify the correct amounts have
been paid and issued to members.
50 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Completing an Event
After your event has finished, you will be able to ‘Complete’ the event. Completing
an event will trigger the payments to be received by the club or event promoter.
To complete an event, follow the steps below:
From your member Home Page, go to Admin
Events > Manage Events
Filter through the listing of events until you find your relevant event/s
Click ‘Completed’. This will trigger a confirmation prompt before completing the
event.
51 | of 28
MOTORCYCLING
AUST R AL I A
Ride. Race. Enjoy.
ABN 83 057 830 083
Office 38
1 International Drive
West Meadows
Victoria 3043
Australia
P.O. Box 2162
Gladstone Park
Victoria 3043
Tel: (03) 9684 0500
E: mail@ma.org.au
www.ma.org.au
International
Tel: +61 3 9684 0500
The national body of
motorcycle sport in
Australia affiliated to the
Federation Internationale de
Motocyclisme [F.I.M]
Supported by
Once confirmed, the event status will change to ‘Completed’. You can find the event
in the ‘Manage Events’ under the ‘Completed’ status.
Note: All events that are completed BEFORE Sunday 11:59am will be processed
the following week. If an event is ‘Completed’ on Monday, it be processed the
week after.
If you have any classes or products that have been withdrawn, process those
refunds BEFORE you ‘Complete’ the event. This will avoid having to process
manual refunds after the funds have been received by the Club. (See Refunding
Classes and Products for more information).
The event finances will be directed to the Club that is nominated as ‘Event
Manager’ in the event setup. This can be view in the ‘Event Details’.
