Guidance for Creating a Memorandum of
Understanding (MOU)
As discussed in Strengthening Formal Systems through Collaboration (Module 5)
A memorandum of understanding (MOU) is a signed commitment by two or more organizations
about the nature of their collaboration, what they hope to achieve, and how desired results are to
be reached. Although not a legally binding document, a MOU concretely spells out any terms of
agreement in writing. It can also be used as a reference should any problems arise during the
collaboration.
Elements of an MOU
An MOU can provide details about a variety of aspects of collaborations. The most common
aspects are the length of the partnership (start and end dates of the relationship), the role of each
agency including the services that will be provided, the types of clients and how they will be
serviced by each agency, and the necessary resources and skills of all parties involved.
Additionally, an MOU describes the type of interagency communications (e.g., face to face
meetings, teleconferences), the expectations and responsibilities of the agencies, and how to
review performances and when to evaluate. Furthermore, an MOU includes potential financial
obligations (e.g., fees, date of payment), the referral practice between agencies, and
confidentiality and recordkeeping requirements.
There is no standard MOU format, although some organizations have standard guidelines for the
format of MOUs. If none of the organizations in the collaboration have set guidelines, there are
still common tips that can be helpful for creating an effective MOU. It is important to write
clearly and avoid jargon to make sure everyone involved clearly understands and is in agreement.
Any acronyms should also be clearly explained in the document. It is also important to identify
key personnel involved in the process, clearly define the hierarchy of this collaboration (e.g.,
who has jurisdiction, who has oversight, how will votes count), and to make sure the
relationships between agencies are fostered so that continued and future collaborations can occur.
An MOU will also set realistic expectations about goals and objectives for the collaboration, as
well as clearly setting dates for review and evaluation.
An MOU can specify various aspects of collaboration. The following are commonly used
sections in an MOU. A template of an MOU is also provided.