Student’s
Change Guide
These are the guidelines from the project team. In this guide, you will find all the key
information to know about the Microsoft 365 migration.
Scope statement:
Microsoft 365 is replacing GSuite. By the end of Summer 2024, all active students
(excluding graduating seniors and alumni), faculty, and staff will have access to the entire
Microsoft productivity suite, including Outlook for email and OneDrive for file storage!
Students will now be using Outlook for email and OneDrive for file storage!
1 TB of file storage, a significant increase!
Advanced security measures to protect accounts and safeguard sensitive information
A comprehensive suite of productivity tools, including Microsoft Teams, SharePoint,
OneNote and more, to streamline workflow and enhance collaboration
Seamless integration with other Microsoft applications, ensuring a smooth and
efficient user experience
Change Guide for Students
Welcome to Microsoft 365 - when and where you need it.
Work anywhere, anytime, on any device. Microsoft 365 is ready when you are
Email ID will remain the same: bison.howard.edu
Download Access HU Mobile or Microsoft 365 mobile app
Students can sign into Microsoft 365 via Access HU , the University’s
home for important systems and services!
WHAT TO KNOW & WHY
WHEN
WHERE
WHAT TO DO
1) Take a look at the Student To Do List to ensure you are ready and
complete the necessary steps ahead of time
2) Review the Post-Migration checklist once you have been migrated
3) Check the Microsoft 365 resource page on the ETS website: FAQs,
job aids, and “how-to videos” are available for you!
4) Check out all the resources provided in this guide
5) Review the support model available in case you need
assistance
Summer Session students will be migrated starting on May 1st and through
May 21st! For all other students, Migrations will begin on June 1st and
continue through August 30th
Changes
Summary
Gmail is moving to Outlook!
Enjoy better organization and management of emails,
streamlined communication with your professors and
peers, and more! Enhanced auto-complete email
address and look-up feature; @Mentions; Reminders
for forgotten attachments in emails; Automatically
adds flight, hotel, or rental car reservations to the
calendar if reservations are received through email
Google Drive will now be
OneDrive and SharePoint!
Look forward to increased storage
(1TB), secure protection of files and
information, unlimited file access at
all times, and more!
Teams
Teams will make it easy to connect with your
peers through messaging, meeting, file sharing,
and other real-time collaboration methods!
Stream
Take advantage of Stream's powerful video management tools,
including automatic closed captioning, in-video facial recognition,
personalized channels and page customization, and more!
OneNote
OneNote will transform your notes by providing easy
navigation and organization, multimedia support, integration
with other Microsoft apps and plugins, and more!
Word, PowerPoint, and Excel
Have essays, presentations, and datasets that you need to complete for
your classes? Use Word, PowerPoint, and Excel for those and your other
academic activities!
Job aids are available to support you!
Check the job aids per application to increase your knowledge
and take advantage of the suite of productivity tools.
Go to the resource list on page 7!
Students can sign into Microsoft 365 via Access HU!
Download the free Microsoft 365 mobile app
Use Word, Excel, PowerPoint, and other tools for free in one
mobile app. Enjoy exclusive features with the new Microsoft 365
mobile app for iPhone, Android, and other tablet devices.
Access / Log in / Mobile app:
Email ID will remain the same: bison.howard.edu
Download the Android app Download the iOS app
Download AccessHU Mobile
As a one-stop platform, AccessHU brings together all university
resources, providing you with quick and convenient access to
essential services and tools on your device.
Download the Android app Download the iOS app
Student To do List
Take a look at the Student To Do List to ensure you are
ready and complete the necessary steps ahead of time
Deadline to complete: May 22nd!
1. Review and
Update your
Personal email
Stay up to date with all migration notifications by adding
a secondary email in BisonHub. Make sure that it is not
the same as your bison.howard.edu.
2. Review
Shared Links
and Important
Documents
Have important documents that you need to work on
right now? Are you collaborating with your peers on any
shared documents? Make sure to save a copy of these
documents for yourself!
3. Let’s get
Organized!
Revisit your GDrive and ensure that all of your important
documents are SAVED! Clean Up your file structure;
Delete any duplicates you may find. (Friendly Reminder:
One Drive Storage capacity is 1 TB!)
4. Download
AccessHU
Mobile
Don’t miss important communications! Remember that
you can receive migration notifications through the
summer months.
5. Review &
Update
Notification
Preferences
Review your notification preferences to stay up to date
with all migration notifications. Apple Users, make sure
that your settings are set up to receive notifications the
way you would like to on your all devices!
Quick Tips:
Native Mail App: Did you previously use the native Mail app on your phone or
other devices? Make sure you download the Outlook mobile app from the App
Store and use that instead!
Formatting issues may occur during file conversion: Make sure to review
important documents to save a copy of these documents for yourself!
For more information and to stay up-to-date on all
things Microsoft 365, visit the ETS website:
technology.howard.edu
Student’s Post-Migration Check List
1. AccessHU
a. Are you able to log in to Outlook via Access HU?
2. Mobile/
Desktop
Apps Access
a. Please download the Outlook mobile app from your mobile
device. Are you able to sign in?
b. Update your Outlook mobile app account profile
c. Confirm any other desktop app or device access (i.e: tablet)
3. Outlook
a. Are all of your (previous Gmail) emails visible in Outlook?
b. Please attempt to send a test email to yourself. Are you
able to see this email in your "sent" folder?
c. Are all of your previous Gmail contacts visible in Outlook?
d. Are all of your previous Gmail appointments and meetings
visible in your Outlook calendar?
4. OneDrive
a. Please navigate to your OneDrive. Are you able to see all of
your previous G-Drive documents stored in your OneDrive
(look for the “GDriveMigration” folder)?
b. Please try to open a document that is saved in your
OneDrive. Were you able to open it?
c. Are you able to save a new document to your OneDrive?
5.
Notification
Preferences
a.Review your notification preferences to configure them
according to your preferences for your daily academic
activities. Apple Users: make sure that your settings are set up
to receive notifications the way you would like to on your all
devices!
Quick Tips:
Native Mail App: Did you previously use the native Mail app on your phone or other
devices? Make sure you download the Outlook mobile app from the App Store and use that
instead!
Issues or need support? Download the Self-help Guide to check common issues and how
to solve them. For further assistance, contact helpdesk.
Student Post-Migration Checklist
Once your account has been fully migrated, take a look
at the post-migration checklist to ensure that it has been
completed successfully!
Tip: review the M365 Instructional
Guide for step by step information
for checklist items 1 to 4
Student’s GO TO
Migration ToolKit
R E S O U R C E L I S T
Download the migration toolkit to ensure a smooth and efficient
transition and user experience.
Guides: Change Guide; Self-help Guide; M365 Instructional Guide
Job aids: Sign-in; Add Profile in Outlook (Android and iPhone)
One-Pager: M365 Apps and benefits; Support model
Post-cards: Key dates; Student’s to do list, and post-migration
checklist
Check the job aids per application to increase your knowledge and
take advantage of the suite of productivity tools:
Deep Dives: Outlook; OneDrive; Stream
Tips and tricks: Word; Excel; PowerPoint; OneNote; SharePoint
Forms; Whiteboard; Teams; To-do; Loop
Job Aids
“How to Videos”
ETS Website - Microsoft 365 Student Resource Page
All the above resources are housed on the ETS
website for your convenience. Scan the QR-code and
access anytime to easily download what you need!
Check the menu tab for Announcements, Change
Network, FAQs, and more!
Check the “How to Videos” if you need further assistance in
common topics as:
How to install Outlook app for MAC1.
How to install Outlook app for Iphone2.
How to navigate to G-Drive folder within One Drive 3.
How to share a document within One Drive 4.
I N P E R S O N
ETS WALK UP LOCATED ON THE
FIRST FLOOR OF THE ILAB
TECHNOLOGY CENTER.
C A L L F O R
A S S I S T A N C E A T
202-806-2020
Support Model Guidelines
Self-help materials and the Helpdesk will be the two layers of the support for students
Type of
Assistance
Students should utilize the self-help
documents as the first step of support
prior to contacting Professional Services
Navigation, configuration
and basic general guidance
If Students can’t self-resolve their issues, a
helpdesk ticket should be submitted to
report any Outlook and/or One Drive issues.
What to do?
Where to go?
Troubleshooting or
technical assistance
ETS Website O365
resource page
Check the How to
videos, FAQ, Job
Aids and more!)
Helpdesk
Helpdesk Contact Information
E M A I L I S S U E S T O
Self-help Guide
