Heat & Glo ST-HVBI-AU Operation Manual

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

MODEL: ST-HVBI-AU

AUSTRALIAN GAS ASSOCIATION APPROVED

APPROVAL NUMBER 6027

THIS MANUAL MUST BE USED FOR INSTALLATION AND RETAINED

BY HOMEOWNER FOR OPERATION AND MAINTENANCE.

HEAT & GLO, a brand of Hearth & Home Technologies Inc.

20802 Kensington Blvd., Lakeville, MN 55044, USA • (952) 985-6000

INSTALLATION AND OPERATION

INSTRUCTIONS

THIS PRODUCT MAY BE COVERED BY ONE OR MORE OF THE FOLLOWING PATENTS:

(United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073,

5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226,

6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408;

(Australia) 543790;586383;

(Mexico) 97-0457; (New Zealand) 200265;

or other U.S. and foreign patents pending.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

IMPORTANT: Read all instructions carefully before starting installation.

Failure to follow these installation instructions may result in a possible fire

hazard and will void the warranty. Save this manual for future reference.

MODEL ST-HVBI-AU

IS AUSTRALIAN GAS ASSOCIATION

APPROVED FOR NATURAL GAS OR

PROPANE AS A BALANCED FLUE

HEATER.

Refer to the appliance data plates for gas

consumptions and pressures.

Installation of this appliance should only be

carried out by an authorized person in accor-

dance with the manufacturer's instructions.

Appliance is to be installed in full compliance

with the National Gas Installation Standard

AS5601, the manufacturer's instructions, and

any local authorities' requirements for gas,

electrical and building regulations.

This appliance and its components are tested

and safe when installed in accordance with

this Installation Manual. Report to your dealer

any parts damaged in shipment, specifically

check glass condition. Read all instructions

before starting installation and follow these in-

structions carefully during installation to ensure

maximum benefit and safety. Failure to follow

them will void your warranty and may present

a fire hazard.

The Heat & Glo warranty will be voided by, and

Heat & Glo disclaims any responsibility for the

following actions:

• Installation of any damaged heater or flue

system component

• Modification of the heater or balanced flue

system installation other than as in-

structed by Heat & Glo.

• Improper positioning of the gas logs or the

glass door

• Installation and/or use of any component

part not manufactured or approved by Heat

& Glo , not withstanding any independent

testing laboratory or other party approval

of such component part or accessory.

PLEASE READ THIS MANUAL BEFORE INSTALLING AND

USING THIS APPLIANCE.

Heat & Glo Quality Systems

registered by SGS ICS

Heat & Glo, a brand of Hearth & Home Technologies, Inc.

20802 Kensington Blvd., Lakeville, MN 55044, USA

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

TABLE OF CONTENTS

1.0 INSTALLATION INSTRUCTIONS. ............................................................... 4

1.1 Locating the Heater .............................................................................. 5

1.2 Framing the Heater .............................................................................. 6

1.3 Flue System Approvals and Installation ................................................. 9

1.4 Connecting the Gas Supply ................................................................ 21

1.5 Ignition System Wiring ........................................................................ 21

1.6 Blower Wiring..................................................................................... 22

1.7 Mantel Clearances ............................................................................. 23

1.8 Log Installation ................................................................................... 24

1.9 Installer Testing ................................................................................... 27

2.0 OPERATING INSTRUCTIONS................................................................... 27

2.1 Operating Cautions ............................................................................ 28

2.2 Safety and Lighting Information........................................................... 29

2.3 Power Outage .................................................................................... 29

2.4 Fan Operation .................................................................................... 30

3.0 SERVICING AND MAINTENANCE. ........................................................... 30

3.1 Removal of Covers for Servicing ........................................................ 31

3.2 Removal of Components for Service .................................................. 31

3.3 Parts Replacement............................................................................. 31

3.4 Adjustments and Replacement Parts .................................................. 31

3.5 Troubleshooting .................................................................................. 32

4.0 REPLACEMENT PARTS. .......................................................................... 35

Limited Warranty.......................................................................................... 37

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 1. Diagram of ST-HVBI-AU

1.0 INSTALLATION INSTRUCTIONS

When planning a heater installation, it’s necessary to

determine:

• Where the unit is to be installed.

• The vent system configuration to be used.

• Gas supply piping.

• Electrical supply wiring.

• Framing and finishing details.

• Whether optional accessories—devices such as wall

switch, or remote control—are desired.

If the heater is to be installed on carpeting or tile, or on any

combustible material other than wood flooring, the heater

should be installed on a metal or wood panel that extends

the full width and depth of the heater.

32-1/2 in.

(816mm)

36-3/16 in.

(919.3mm)

2-1/4 in.

(58mm)

4-3/4 in.

(121mm)

4-1/2”

(114mm)

4-1/16”

(102mm)

34-3/4 in.

(882mm)

4-1/2”

(114mm)

2-9/16”

(64mm)

24 in.

(610m)

9-11/16”

(245mm)

17-15/16”

(456mm)

42”

(1067mm)

ELECTRICAL

ACCESS

GAS LINE

ACCESS

Ø8”

(202mm)

12”

(306mm)

46-5/8”

(1184mm)

Ø7-7/8”

(202mm)

12”

(306mm)

5-1/4”

(132mm)

½”

(13mm)

FLUE COLLAR

TOP STANDOFFS

FLUE

COLLAR

TOP

LOUVER

ACCESS

DOOR

GAS CONTROLS

& LABELS

GAS LINE

ACCESS

ELECTRICAL

ACCESS

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

The diagram below shows space and clearance require-

ments for locating a heater within a room.

Minimum Clearances

from the Heater to Combustible Materials

Figure 2. Heater Dimensions and Locations

Clearance Requirements

The top, back, and sides of the heater are defined by stand-

offs. The minimum clearance to a perpendicular wall

extending past the face of the heater is 25 mm (1 inch). The

metal ends of the heater may NOT be recessed into

combustible construction.

For minimum clearances, see the direct flue termination

clearance diagrams on pages 6 and 7 in this manual.

Minimum Clearances

from the Flue Pipe to Combustible Materials

* The clearance to the ceiling is measured from

the top of the unit, excluding the standoffs (see

Figures 1 and 2).

The distance from the unit to combustible construction is

to be measured from the unit outer wrap surface to the

combustible construction, NOT from the screw heads that

secure the unit together.

mm inches

Glass Sides or Ends 914............... 36

Floor 0 ................. 0

Rear Flue 13 .............. 1/2

Metal Sides or Ends 13 .............. 1/2

Top 64 ............. 2 1/2

Ceiling* 787............... 31

mm Inches

Vertical Sections. ............ 25 ................ 1

Horizontal Sections

Top .................................... 75 ................ 3

Bottom .............................. 25 ................ 1

Sides ................................ 25 ................ 1

At Wall Firestops

Top .................................... 64 ............. 2 1/2

Bottom .............................. 13 ...............1/2

Sides ................................ 25 ................ 1

1.1 Locating the Heater

914 mm

GLASS

914 mm

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 3. Framing Dimensions

1.2 Framing the Heater

Framing can be built before or after the heater is set in

place. Framing should be positioned to accommodate wall

coverings and heater facing material. The diagram below

shows framing reference dimensions.

CAUTION: MEASURE HEATER DIMENSIONS AND

VERIFY FRAMING METHODS AND WALL COVERING

DETAILS, BEFORE FRAMING CONSTRUCTION BEGINS.

WARNING: FRAMING DIMENSIONS ASSUME

USE OF 1/2 INCH (12.7MM) (THICK WALL

COVERING MATERIALS ON EXTERIOR OF FRAM-

ING ONLY AND NO SHEETROCK ON INTERIOR OF

FRAMING.

A B C D E

1.21 M (47-5/8 in.) 1.08 M (42-1/2 in.) 584 mm (23 in.) 909 mm (35-3/4 in.) 1.37 M (54 in.)

Shows center of 254mm x 305mm (10 in. x 12 in.) flue

framing holes for top and rear flueing. The center of

the hole is 25.4mm (one inch) above the center of the

horizontal flue pipe. Framing should be constructed of

51mm x 102mm (2 in. x 4 in.) lumber or heavier.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

NOTES: 1. All distances are measured vertically or horizontally along the wall to a point in line with the

nearest part of the terminal.

2. Prohibited area below electricity meter or fuse box extends to ground level.

3. See clause 5.13.6.6 for restrictions on a flue terminal under a roofed area.

4. See Appendix J, Figure J1(a) and J2(a) for clearances required from a flue terminal to a LP Gas

cylinder. A flue terminal is considered to be a source of ignition.

MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS

OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES

T = Flue terminal M = Gas meter Shading indicates prohibited

I = Mechanical air inlet P = Electricity meter areas for flue terminals

or fuse box

a - Below eaves, balconies or other projections: MIN. CLEARANCE (mm)

Appliances up to 50 MJ/h input ........................................................................................... 300

Appliances over 50 MJ/h input ............................................................................................ 500

b - From the ground or above a balcony...................................................................................... 300

c - From a return wall or external corner ..................................................................................... 500

d - From a gas meter (M) ........................................................................................................... 1000

e - From an electricity meter or fuse box (P) ............................................................................... 500

f - From a drain or soil pipe......................................................................................................... 150

g - Horizontally from any building structure (unless appliance approved

for closer installation) or obstruction facing a terminal ......................................................... 500

h - From any other flue terminal, cowl, or combustion air intake ............................................... 500

j - Horizontally from an openable window, door, non-mechanical air

inlet, or any other opening into a building, with the exception of

sub-floor ventilation:

Appliances up to 150 MJ/h input ......................................................................................... 500

Appliances over 150 MJ/h input ........................................................................................1500

k - From a mechanical air inlet, including a spa blower ......................................................... 1500

n - Vertically below an openable window, non-mechanical air

inlet or any other opening into a building, with the exception of

sub-floor ventilation.............................................................................................See table below

DOOR

OPENABLE

WINDOW

SEE NOTE 2

SEE NOTE 3

CLEARANCES

Space Heaters All other Appliances

Up to 50 MJ/h

Input

150

Up to 50 MJ/h

Input

500

Over 50 MJ/h and

up to 150 MJ/h Input

1000

Over 1 50 MJ/h

Input

1500

Figure 4.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

NOTE: PIPES OVERLAP 32mm (1-1/4”)

AT EACH JOINT.

Figure 5. DVP-Series Direct Flue Component Specifications (127mm (5”) inner pipe / 203mm (8”) outer pipe)

320mm

(12-9/16 in.)

286mm

(11-1/4 in.)

185mm

(7-1/4 in.)

32mm (1-1/4 in.) TYP

18mm

(1/2 in.) TYP

218mm

(8-9/16 in.)

DVP36

DVP48

1219mm

(48 in.)

610mm

(24 in.)

914mm

(36 in.)

102mm

(4 in.)

152mm

(6 in.)

DVP4

DVP6

305mm

(12 in.)

DVP12

51mm (2 in.)

MIN.

DVP12A

310mm

(12-3/16 in.)

MAX.

DVP24

251mm

(9-7/8 in.)

45.0

261mm

(10-1/4 in.)

DVP45

362mm

(14-1/4 in.)

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 6. Flue System Components and Termination Kits

1.3 Flue Sytem Approvals and Installation

A. Flue System Approvals

These models are approved to use DVP series direct flue

pipe components and terminations (see Figures 5 and 6).

Approved flue system components are labeled for identifi-

cation. This pipe is tested and listed as an approved com-

ponent of the heater. The pipe is tested to be run inside an

enclosed wall. There is no requirement for inspection open-

ings at each joint within the wall. There is no required pitch

for horizontal flue runs. NO OTHER FLUEING SYSTEMS

OR COMPONENTS MAY BE USED.

Detailed installation instructions are included with each flue

termination kit and should be used in conjunction with this

Installers Guide.

The flame and ember appearance may vary based on the

type of fuel burned and the flueing configuration used.

Identifying Flue Components

The flue systems installed on this gas heater may include

one, two, or three 90°

elbow assemblies. The relationships

of vertical rise to horizontal run in flue configurations using

90° elbows MUST BE strictly adhered to. The rise to run

relationships are shown in the flueing drawings and tables.

Refer to the diagrams on the next several pages.

This model has a 45

elbow included with it. It may be posi-

tioned to flue either horizontal or vertical. Depending on the

installation, decide which direction the elbow should be fac-

ing. Remove the 8 screws from the corner cover plate. Po-

sition the 45

elbow as desired and replace the corner cov-

er plate with the 8 screws.

HORIZONTAL

TERMINATION

WALL FIRESTOP

90 DEGREE

ELBOW

PIPE LENGTH

CEILING

FIRESTOP

VERTICAL

TERMINATION

STORM COLLAR

ROOF FLASHING

Terminations Kits

DVP-TVHW

DVP-TRAP

SERIES

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 7.

STRAIGHT OUT

HORIZONTAL FLUEING

Max. Run

610 mm (24 in.)

Figure 8.

CAP

STRAIGHT UP

VERTICAL FLUEING

V (FT.)

12.2M MAX. (40 FT.)

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 10. Flueing with One 90° Elbow

Figure 9. Flueing with One 90° Elbow

NATURAL GAS - FLUEING WITH ONE 90° ELBOW

V (FT.) H (FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

5’ MIN. (1.5m) 15’ MAX. (4.5m)

6’ MIN. (1.83m) 18’ MAX. (5.5m)

V + H = 40’ MAX. (12.2m)(11.3m)

PROPANE - FLUEING WITH ONE 90° ELBOW

V (FT.) H (FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

5’ MIN. (1.5m) 10' MAX. (3.0m)

6’ MIN. (1.83m) 12’ MAX. (3.6m)

V + H = 40’ MAX. (12.2m)

NATURAL GAS

FLUEING WITH ONE 90° ELBOW

V (FT.) H (FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

5’ MIN. (1.5m) 15’ MAX. (4.5m)

V + H = 40’ MAX. (12.2m)

PROPANE

FLUEING WITH ONE 90° ELBOW

V (FT.) H (FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

5’ MIN. (1.5m) 10' MAX. (3.0m)

V + H = 40’ MAX. (12.2m)

NOTE: A 6 inch (152mm) section

of straight pipe must be attached

to the heater before a 90

elbow.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 11. Flueing with Two 90° Elbows

NATURAL GAS

FLUEING WITH TWO 90° ELBOWS

V (FT.) H + H

(FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

5’ MIN. (1.5m) 15’ MAX. (4.5m)

V + H + H

= 40’ MAX. (12.2m)

PROPANE

FLUEING WITH TWO 90° ELBOWS

V (FT.) H + H

(FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

5’ MIN. (1.5m) 10' MAX. (3.0m)

V + H + H

= 40’ MAX. (12.2m)

NATURAL GAS

FLUEING WITH TWO 90° ELBOWS

V + V

(FT.) H (FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

5’ MIN. (1.5m) 15’ MAX. (4.5m)

V + V

+ H = 40’ MAX. (12.2m)

PROPANE

FLUEING WITH TWO 90° ELBOWS

V + V

(FT.) H (FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

5’ MIN. (1.5m) 10' MAX. (3.0m)

V + V

+ H = 40’ MAX. (12.2m)

H + H

= 15’ MAX. (4.5m)

H + H

= 10’ MAX. (3.0m)

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 12.

Flueing with Two 90° Elbows

Figure 13. Flueing with Two 90° Elbows

NATURAL GAS

FLUEING WITH TWO 90° ELBOWS

V (FT.) H + H

(FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

5’ MIN. (1.5m) 15’ MAX. (4.5m)

V + H + H

= 40’ MAX. (12.2m)

PROPANE

FLUEING WITH TWO 90° ELBOWS

V (FT.) H + H

(FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

5’ MIN. (1.5m) 10' MAX. (3.0m)

V + H + H

= 40’ MAX. (12.2m)

H + H

= 10’ MAX. (3.0m)

H + H

= 15’ MAX. (4.5m)

NATURAL GAS

FLUEING WITH TWO 90° ELBOWS

V (FT.) H + H

(FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

5’ MIN. (1.5m) 15’ MAX. (4.5m)

V + H + H

= 40’ MAX. (12.2m)

PROPANE

FLUEING WITH TWO 90° ELBOWS

V (FT.) H + H

(FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

5’ MIN. (1.5m) 10' MAX. (3.0m)

V + H + H

= 40’ MAX. (12.2m)

H + H

= 10’ MAX. (3.0m)

H + H

= 15’ MAX. (4.5m)

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 14. Flueing with three 90° elbows

NATURAL GAS

FLUEING WITH THREE 90° ELBOWS

V + V

(FT.) H + H

+ H

(FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

V+ V

+ H + H

+ H

= 36’ MAX. (10.9)

PROPANE

FLUEING WITH THREE 90° ELBOWS

V + V

(FT.) H + H

+ H

(FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

V+ V

+ H + H

+ H

= 36’ MAX. (10.9)

H + H

+ H

= 8’ MAX. (2.4m)

H + H

+ H

= 12’ MAX. (3.6m)

NATURAL GAS

FLUEING WITH THREE 90° ELBOWS

V + V

(FT.) H + H

(FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

5’ MIN. (1.5m) 15’ MAX. (4.5m)

V+ V

+ H + H

= 36’ MAX. (10.9m)

PROPANE

FLUEING WITH THREE 90° ELBOWS

V + V

(FT.) H + H

(FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

5’ MIN. (1.5m) 10' MAX. (3.0m)

V+ V

+ H + H

= 36’ MAX. (10.9m)

H + H

= 10’ MAX. (3.0m)

H + H

= 15’ MAX. (4.5m)

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 15. Flueing with three 90° elbows

NATURAL GAS

FLUEING WITH THREE 90° ELBOWS

V + V

(FT.) H + H

(FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

5’ MIN. (1.5m) 15’ MAX. (4.5m)

V+ V

+ H + H

= 36’ MAX. (10.9m)

PROPANE

FLUEING WITH THREE 90° ELBOWS

V + V

(FT.) H + H

(FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

5’ MIN. (1.5m) 10' MAX. (3.0m)

V+ V

+ H + H

= 36’ MAX. (10.9m)

H + H

= 10’ MAX. (3.0m)

H + H

= 15’ MAX. (4.5m)

NATURAL GAS

FLUEING WITH THREE 90° ELBOWS

V + V

(FT.) H + H

(FT.)

1' MIN. (305mm) 3' MAX. (914mm)

2' MIN. (610mm) 6' MAX. (1.83m)

3' MIN. (914mm) 9' MAX. (2.7m)

4' MIN. (1.22m) 12' MAX. (3.6m)

V+ V

+ H + H

= 36’ MAX. (10.9m)

PROPANE

FLUEING WITH THREE 90° ELBOWS

V + V

(FT.) H + H

(FT.)

1' MIN. (305mm) 2' MAX. (610mm)

2' MIN. (610mm) 4' MAX. (1.22m)

3' MIN. (914mm) 6’ MAX. (1.83m)

4' MIN. (1.22m) 8' MAX. (2.4m)

V+ V

+ H + H

= 36’ MAX. (10.9m)

H + H

= 8’ MAX. (2.4m)

H + H

= 12’ MAX. (3.6m)

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

B. Installing Flue Components

After determining which direction the 45

elbow will be used

follow flueing instructions accordingly.

• This heater requires the attachment of supplied 45

el-

bow to unit before connection of flue components.

• To attach the elbow flue, the elbow cover plate must first

be removed from the unit (see Figure 16).

• The elbow can be removed from the unit by aligning the

seams of the elbow to the arrows on the surrounding

heat shield (see Figure 17).

• Position the elbow in the horizontal or the vertical posi-

tion. Snap in place with the starting collar.

• Replace the elbow cover plate aligning it with the elbow

and secure in place with the 8 screws.

• Place the rope ring around the first section of pipe and

slide it up against the cover plate.

NOTE: The rope ring is needed for the heat manage-

ment and to prevent cold air infiltration.

Figure 16.

ELBOW COVER PLATE

Figure 17.

TOP VIEW

HEAT

SHIELD

ARROWS

ELBOW

SEAM

FRONT VIEW

Figure 18.

Fire Risk

Exhaust Fumes Risk

Imp

aired Performance of Appliance

• Overlap pipe slip sections at least

1-1/2 inches (38.1mm).

•

Use pilot holes for screws.

• Screws must not exceed one inch

(25.4mm) long.

• Pipe may separate if not properly

joined.

WARNING

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 21. Seams

Note: Make sure that the seams are not aligned to

prevent unintentional disconnection.

Note: Make sure that seams are NOT aligned to prevent

unintentional disconnection.

For elbows that are changing the flue direction, two screws

minimum should be put in the outer flue at the joint to prevent

the elbow from rotating.

C. Assembling Flue Components

Insert the inner flue of section A into the flared inner flue of

section B.

Start the outer flue of section A over the outer flue of section

B (see Figure 19). Note: The end of the pipe sections with

the lances/tabs on it will face towards the appliance.

Figure 19.

Figure 20.

Once both inner and outer flues are started, press section

A onto section B firmly until all lances have snapped into

place. Check to make sure they have snapped together

(see Figure 20) and the seams are not aligned (see Fig-

ure 21). Tug slightly on section A to confirm it has com-

pletely locked into place.

CORRECT

INCORRECT

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

E. Install Firestops

For Horizontal Runs - Firestops are REQUIRED on both

sides of a combustible wall through which the flue passes.

NOTE: Model DVP-TRAP does not need an exterior fir-

estop on an exterior combustible wall. The firestop is

built into the cap.

To install firestops for horizontal runs that pass through either

interior or exterior walls:

• Cut a 10” x 12” (254mm X 305mm) hole through the wall.

NOTE: The center of the hole is one (1) inch (25.4mm)

above the center of the horizontal flue pipe.

• Position the firestops on both sides of the hole previ-

ously cut and secure the firestops with nails or screws.

• The heat shields of the firestops MUST BE placed to-

wards the top of the hole.

• Continue the flue run through the firestops.

Figure 22. 10" x 12" Hole and Flue Pipe

Figure 23. Heat Shield, Interior & Exterior Firestops

TRIM HEAT

SHIELD IF TOO

LONG, ADD TO

SHIELD IF TOO

SHORT

EXTERIOR

FIRESTOP

INTERIOR

FIRESTOP

HEAT SHIELD

D. Install Support Brackets

Refer to Cinch Pipe and Termination Cap installation in-

structions.

NOTE: There must be NO INSULATION or other com-

bustibles inside the framed firestop opening.

10"

12"

INTERIOR

WALL SHIELD

For Vertical Runs - One ceiling firestop is REQUIRED at

the hole in each ceiling through which the flue passes.

To install firestops for vertical runs that pass through ceilings:

• Position a plumb bob directly over the center of the verti-

cal flue component.

• Mark the ceiling to establish the centerpoint of the flue.

• Drill a hole or drive a nail through this centerpoint.

• Check the floor above for any obstructions, such as wir-

ing or plumbing runs.

• Reposition the heater and flue system, if necessary, to

accommodate the ceiling joists and/or obstructions.

• Cut an 10-inch X 10-inch (254mm x 254mm) hole through

the ceiling, using the centerpoint previously marked.

• Frame the hole with framing lumber the same size as the

ceiling joists.

Figure 24. Hole & New Framing Members

CEILING

NEW

FRAMING

MEMBERS

EXISTING CEILING

JOISTS

CHIMNEY

HOLE

10" (254mm)

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 25. Ceiling Firestop (Ceiling Side)

If the area above the ceiling is NOT an attic, position and

secure the ceiling firestop on the ceiling side of the previously

cut and framed hole.

If the area above the ceiling IS an attic, position and secure

the firestop on top of the previously framed hole.

NOTE: Keep insulation away from the flue pipe at least

25mm.

Figure 26. Attic Firestop

JOIST

CEILING FIRESTOP

CEILING

NAILS (4 REQUIRED)

CEILING

CEILING FIRESTOP

RAFTER

NAILS (4 REQUIRED)

NOTE: There must be NO INSULATION or other com-

bustibles inside the framed firestop opening.

WARNING: FLUEING TERMINALS SHALL

NOT BE RECESSED INTO A WALL OR SID-

ING. FLUE TERMINATION CLEARANCES MUST

BE FOLLOWED TO AVOID FIRE DANGER.

For Horizontal Terminations - To attach and secure the

termination to the last section of horizontal flue:

• The rear flue heat shield MUST be placed one inch above

the top of the flue between the wall shield and the base

of the termination cap.

• One section of the heat shield is attached to the wall

shield. The other is attached to the termination cap in

the same manner.

• The heat shield sections will overlap to match the wall

thickness (depth).

• If the wall thickness does not allow the required 1-1/2

inch heat shield overlap, an extended heat shield must

be used. The extended heat shield will need to be cut to

the thickness of the wall and be attached to the wall

shield.

• The small leg in the shield rests on top of the flue to

properly space it from the pipe section (see Figure 27).

FIGURE 27. Flueing through the Wall

EXTERIOR

INTERIOR

Interior

Wall Shield

Inner Flue

Rear Vent

Heat Shield

38mm min.

overlap

Outer Flue

38mm min.

Overlap

• The termination kit should pass through the wall firestops

from the exterior of the building.

F. Flue Termination

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

For Vertical Terminations - To locate the flue and install

the flue sections:

• Locate and mark the flue centerpoint on the underside of

the roof, and drive a nail through the centerpoint.

• Make the outline of the roof hole around the centerpoint

nail.

• The size of the roof hole framing dimensions depend on the

pitch of the roof. There MUST BE a 25.4mm clearance

from the vertical flue pipe to combustible materials.

• Mark the roof hole accordingly.

• Cover the opening of the installed flue pipes.

• Cut and frame the roof hole.

• Use framing lumber the same size as the roof rafters

and install the frame securely. Flashing anchored to the

frame must withstand heavy winds.

• Continue to install concentric flue sections up through

the roof hole (for inside flue installations) or up past the

roof line until you reach the appropriate distance above

the roof (for outside terminations).

WARNING: FOLLOWING NATIONAL REG-

ULATIONS AND CODES OF PRACTICE FOR

MINIMUM CLEARANCES FROM GAS TERMINALS,

AND PLACEMENT OF GAS TERMINAL.

Roof Pitch H (min.)

flat to 6/12 305 mm (1.0 ft.)*

over 6/12 to 7/12 381 mm (1.25 ft.)*

over 7/12 to 8/12 458 mm (1.5 ft.)*

over 8/12 to 9/12 610 mm (2.0 ft.)*

over 9/12 to 10/12 762 mm (2.5 ft.)*

over 10/12 to 11/12 991 mm (3.25 ft.)

over 11/12 to 12/12 1.2 m (4.0 ft.)

over 12/12 to 14/12 1.5 m (5.0 ft.)

over 14/12 to 16/12 1.9 m (6.0 ft.)

over 16/12 to 18/12 2.2 m (7.0 ft.)

over 18/12 to 20/12 2.3 m (7.5 ft.)

over 20/12 to 21/12 2.5 m (8.0 ft.)

Figure 29. Minimum Height from Roof to

Lowest Discharge Opening

To seal the roof hole, and to divert rain and snow from the

flue system:

• Attach a flashing to the roof using nails, and use a non-

hardening mastic around the edges of the flashing base

where it meets the roof.

• Attach a storm collar over the flashing joint to form a

water-tight seal. Place non-hardening mastic around the

joint, between the storm collar and the vertical pipe.

• Slide the termination cap over the end of the flue pipe and

snap into place.

ERTICAL

WALL

TERMINATION

CAP

30.5 cm

ROOF PITCH

IS X/ 30.5 cm

LOWEST

DISCHARGE

OPENING

H (MIN.) - MINIMUM HEIGHT FROM ROOF

TO LOWEST DISCHARGE OPENING

50.8 cm

* 91.4     

• Adjust the termination cap to its final exterior position

on the building and interlock the flue sections.

WARNING: THE TERMINATION CAP MUST

BE POSITIONED SO THAT THE ARROW IS

POINTING UP.

• Use a high-temperature sealant gasket to seal between

the pipe and exterior firestop.

1” (25mm)

7-1/2”

(192mm)

MINIMUM

FIGURE 28. Termination Cap

NOTE: This also pertains to vertical flue systems in-

stalled on the outside of the building.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 30.

1.4 CONNECTING THE GAS SUPPLY

The gas is introduced to the appliance on the left hand side

(see Figure 30). After the gas pipe installation is complete,

check carefully all gas connections for leaks with a soap

solution. DO NOT USE AN OPEN FLAME.

NOTE: The gas supply line should be purged of any

trapped air prior to the first firing of the unit.

GAS LINE

ACCESS

FLEX

CONNECTOR

MANUAL SHUT-OFF

ALVE

GAS VALVE

Figure 31.

IGNITION

MODULE

(6V)

ON/OFF

WALL SWITCH

VALVE

FLAME SPARKER/

SENSOR

ANT.

REMOTE

CONTROL

HOTNEUTRAL

GROUND

BATTERY PORT

VALVE

PILOT

IGNITION MODULE

6VDC

ON/OFF

SWITCH

THERMOCOUPLE

BLOCK

(CONNECTED TO

BACK OF VALVE)

GAS LINE

CONNECTED TO

BACK OF VALVE

PLUG IN

CAUTION

Label all wires prior to disconnection when servicing

controls. Wiring errors can cause improper and danger-

ous operation. Verify proper operation after servicing.

WARNING

1.5 IGNITION SYSTEM WIRING

• This gas fireplace is equipped with an electronic ignition

system which operates on a 6 volt system.

• This appliance requires 240 VAC to be wired to the fac-

tory installed junction box. Maintain correct polarity when

wiring the junction box.

Shock Risk

• Replace damaged wire with type

105

C rated wire.

• Wire must have high temperature

insulation.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 32. Fan, Switches and Fan Wiring Diagram

NOTE: If the supply cord is damaged, it must be re-

placed by the manufacturer, an authorized service

agent, or a similarly qualified person in order to avoid

a hazard.

1.6 BLOWER WIRING

These heaters have a factory installed fan, electrical junc-

tion boxes, variable speed rheostat control switch and tem-

perature sensor switch for the fan. These components are

located behind the lower grille.

Use of the fan requires that the junction box (factory in-

stalled) be connected to 240 VAC service before perma-

nently enclosing the heater. The access hole for connect-

ing the service wires is found on the lower exterior side of

the unit. Figure 32 shows the fan, switches, and fan wiring

diagram. Figure 33 shows the wire connection detail.

NOTE: IF ANY OF THE ORIGINAL

WIRE AS SUPPLIED WITH THE

APPLIANCE MUST BE RE-

PLACED, IT MUST BE RE-

PLACED WITH TYPE 105

•

RATED WIRE.

BLACK

BLUE

BROWN

GREEN/YELLOW

BLOWER

TEMPERATURE

SENSOR SWITCH

240VAC JUNCTION BOX

VARIABLE

SPEED

CONTROL

BROWN

BLUE

BLACK

BROWN

BLUE

BROWN

BLUE

BLACK

GREEN/YELLOW

STRIPE

GREEN/YELLOWSTRIPE

Figure 33. Wire Connection Detail

BROWN

BLUE

BLACK

BLUE

BLACK

(HOT) BROWN

(NEUTRAL) BLUE

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 35.

Figure 34.

1.7 MANTEL CLEARANCES

Clearance to a mantelpiece is 279 mm. See Figure 34.

If joints between the finished walls and the heater

surround (top and sides) are sealed, a 150

C. minimum

sealant material must be used. These joints are not

required to be sealed. Only non-combustible material

(using 150

C. minimum adhesive, if needed ) can be

applied as facing to the heater surround (see Figure 35).

HIGH TEMP

(300 F. 150 C. MIN.)

SEAL JOINT

CEILING

INSIDE EDGE OF DRESS GUARD OPENING

DRESS GUARD

279

304

330

355

380

406

431

457

482

507

533

1010

102

127

305

279

254

229

203

152

178

NOTE: ALL DIMENSIONS ARE SHOWN IN MILLIMETERS

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

CAUTION: Logs are fragile. Carefully remove the log packages from the heater and the tags from their packages. Handle

logs gently. Place the logs in the heater by following the steps shown. Replace the glass door and dress guard previously

removed prior to lighting the unit. Be certain the gas logs are properly positioned. Logs #4 and #5 are the same log. See

Service Parts pages for individual assembly photos.

Log Set Assembly: LOGS-ST-CE

TABS

LOG #1 (SRV2068-700): Place log #1 behind grate tabs on the second and third grate bars on the left rear corner. Position

so that the bottom grooves fit over bars and the log is snug against the grate tabs.

LOG #2 (SRV2068-701): Locate log #2 in left front corner of the log grate using bottom grooves for placement. Push log

against grate tabs on first and second bars.

1.8 LOG INSTALLATION

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

LOG #3 (SRV2068-702): Position log #3 across the third, fourth and fifth grate bars and push towards the rear against the

grate tabs on bars three and five.

LOG #4 (SRV2068-703): Place log #4 in the right rear corner of the log grate using bottom grooves for placement. Align

log #4 by using the grate corner and rear cross bar as stops.

LOG #5 (SRV2068-703): Place log #5 on top of flat spot on log #1 and against the inside of log #2. Be careful not to

reposition log #2 when placing this log.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

LOG #6 (SRV582-705): Position log #6 on top of the groove in log #3 with the forked end resting on the grate assembly as

shown.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

1.9 INSTALLER TESTING

The space heater must be tested and be operating accord-

ing to manufacturers specifications prior to the installer leav-

ing the site. Note: the tips of the flames should never hit

the top of the firebox after the unit has warmed up. Please

contact your dealer or a qualified service person to replace

injector or adjust valve.

Upon completing the gas line connection, a small amount

of air will be in the lines. When first lighting the pilot light, it

will take a few minutes for the lines to purge themselves of

this air. Once the purging is complete, the pilot and burner

will light and operate as indicated in the Lighting Instruc-

tions.

Subsequent lightings of the appliance will not require such

purging.

Follow the Safety Information and Lighting Instructions

pages of this manual to light the appliance.

To obtain proper operation, it is imperative that the pilot and

main burner flame characteristics are steady, not lifting or

floating. Typically, the top 3/8-inch (9.5mm) of the flame

sensor rod should be engulfed in the pilot flame (see Figure

36).

Figure 36.

Figure 37.

Pilot Assembly

2.0 OPERATING INSTRUCTIONS

This appliance is a balanced flue heater and is designed to

operate with all combustion air being siphoned from the

outside of the building and all exhaust gases expelled to

the outside of the building.

WARNING: THIS UNIT IS NOT FOR USE WITH

SOLID FUEL.

The control system for this model employs an electronic

pilot ignition. It consists of a 6V gas control valve/variable

regulator, an electronic module, a thermocouple and a re-

mote control. The controls are located in the lower com-

partment behind the lower door, and access is gained by

lifting the door up. See Figure 1.

WARNING: DO NOT CONNECT 220-240 VAC TO

THE GAS CONTROL VALVE OR CONTROL WIR-

ING SYSTEM OF THIS UNIT.

When lit for the first time, the appliance will emit a slight

odor for an hour or two. This is due to paint and lubricants

used in the manufacturing process. Additionally, for the first

few minutes after each lighting, vapor may condense and

fog the glass and the flames may be blue. After a few min-

utes this moisture will disappear and within 15-30 minutes

the flames should become yellow.

The heater may produce a noise, caused from metal expan-

sion and contraction as it heats up and cools down. This

noise is similar to one that a furnace or heat duct may pro-

duce and does not affect the operation or longevity of the

heater.

Burner flame patterns are shown in Figure 37.

Follow TROUBLESHOOTING section for adjusting the ap-

pliance to operate properly.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

2.1 OPERATING CAUTIONS

• This appliance may exhibit a slight carbon deposition.

• Do not place articles on or against this appliance.

• Do not use or store flammable materials near this appli-

ance.

• Do not spray aerosols in the vicinity of this appliance

while it is in operation.

• The dress guard is fitted to this appliance to reduce the

risk of fire or injury from burns and no part of it should be

permanently removed. For protection of young children

or the infirm, a secondary guard is required.

• The dress guard must be in place and sealed and the

fixed mesh trim assembly must be in place on the heater

before the unit can be placed into safe operation.

• Do not use this appliance if any part has been under

water. Immediately call a qualified service technician to

inspect the unit and to replace any part of the control

system and any gas control which has been underwater.

Figure 38.

IGNITION

MODULE

(6V)

ON/OFF

WALL SWITCH

VALVE

FLAME SPARKER/

SENSOR

ANT.

REMOTE

CONTROL

HOTNEUTRAL

GROUND

BATTERY PORT

VALVE

PILOT

IGNITION MODULE

6VDC

ON/OFF

SWITCH

THERMOCOUPLE

BLOCK

(CONNECTED TO

BACK OF VALVE)

GAS LINE

CONNECTED TO

BACK OF VALVE

PLUG IN

2.2 SAFETY & LIGHTING INFORMATION

Follow SAFETY INFORMATION and LIGHTING IN-

STRUCTIONS to light the appliance.

By design, the flame pattern will not be identical from

unit to unit. Additionally, flame pattern may vary depend-

ing on installation type and weather conditions.

After the unit has warmed up (i.e. approximately 15 min-

utes) flame height should be slightly (about 2" [51mm])

below the top of the mesh trim assembly. If the flame

height is higher than this, adjustments must be made to

prevent overheating the gasket and glass. Please con-

tact your dealer or a qualified service person to replace

the injector or adjust the valve.

NOTE: THE TIPS OF THE FLAMES SHOULD NEVER

HIT THE TOP OF THE FIREBOX.

These gas models have remote control valve which allow

you to increase or decrease the height of the main burner

flames. Push the button to increase the flame height

and the button to decrease the flame height.

• Do not operate this appliance with the glass door re-

moved, cracked, or broken. Replacement of the glass

door should be done by a licensed or qualified person.

Do not strike or slam the glass door.

• The glass door assembly shall only be replaced as a

complete unit as supplied by the gas heater manufac-

turer. No substitute materials may be used.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

LIGHTING

INSTRUCTIONS

TO TURN OFF

GAS TO APPLIANCE

1. Push the "OFF" button on remote.

2. Remove power from receiver.

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions

exactly, a fire or explosion may result causing prop-

erty damage, personal injury or loss of life.

A. This appliance is equipped with

an electronic ignition device

which automatically lights the

burner. Do

not try to light the

burner by hand.

B. BEFORE LIGHTING, smell all

around the appliance area for

gas. Be sure to smell next to the

floor because some gas is

heavier than air and will settle on

the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

DO NOT CONNECT 220/240

VAC TO THE CONTROL VALVE.

Improper installation, adjustment,

alteration, service or maintenance

can cause injury or property dam-

age. Refer to the owner's informa-

tion manual provided with this ap-

pliance.

This appliance needs fresh air for

safe operation and must be in-

stalled so there are provisions for

adequate combustion and ventila-

tion air.

If not installed, operated, and main-

tained in accordance with the

manufacturer's instructions, this

product could expose you to sub-

stances in fuel or fuel combustion.

Keep burner and control compart-

ment clean. See installation and

operating instructions accompany-

ing appliance.

CAUTION:

Hot while in operation. Do not

touch. Keep children, clothing, fur-

niture, gasoline and other liquids

having flammable vapors away.

Do not operate the appliance with

panel(s) removed, cracked or bro-

ken. Replacement of the panel(s)

should be done by a licensed or

qualified service person.

• Do not touch any electric switch;

do not use any phone in your build-

ing.

• Immediately call your gas supplier

from a neighbor's phone. Follow

the gas supplier's instructions.

• If you cannot reach your gas sup-

plier, call the fire department.

C. Do not use this appliance if any

part has been under water. Imme-

diately call a qualified service tech-

nician to inspect the appliance and

to replace any part of the control

system and any gas control which

has been under water.

NOT FOR USE

WITH SOLID FUEL

For use with natural, propane and

butane gases.

WARNING:

GAS

VALVE

1. This gas fireplace is equipped with an

ignition device which automatically

lights the burner. Do

not try to light the

burner by hand.

2. Wait five (5) minutes to clear out any

gas. Then smell for gas, including near

the floor. If you smell gas, STOP! Fol-

low "B" in the Safety Information located

on the left side of this label. If you don't

smell gas, go to next step.

3. To light the burner, simultaneously

press the star and up

arrow but-

tons on the remote control until a short

acoustic signal confirms the start se-

quence has begun.

4. If the gas fireplace will not operate,

check the batteries then follow the

instructions “To Turn Off Gas to Ap-

pliance” and call your service techni-

cian or gas supplier.

2.3 POWER OUTAGE

In the event of a power interruption during

operation, either push the OFF button on the

remote control or open access door and push

the switch to OFF (as shown in Figure 39) to

shut off manually. The switch must be returned

to the ON position prior to operation once

power is restored.

SWITCH IS SHOWN

IN "ON" POSITION

Figure 39.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Figure 41.

2.4 FAN OPERATION

The accessory fan is wired in series with a speed control

switch and a temperature sensor switch. Set the speed

control to an "ON" position and light the heater. The tem-

perature sensor switch will automatically start the fan when

the switch warms up—and stop the fan when it cools down.

You can manually stop the fan by turning the speed control

switch to "OFF". See Figure 32 for fan wiring diagram.

3.0 SERVICING AND MAINTENANCE

1. HEATER SERVICING: Frequency of heater servicing

will depend upon use and type of installation.

2. IMPORTANT: TURN OFF GAS BEFORE SERVICING

APPLIANCE. IT IS RECOMMENDED THAT A COMPE-

TENT SERVICE TECHNICIAN PERFORM SERVICE

CHECK-UPS AT THE BEGINNING OF EACH HEATING

SEASON.

3. The appliance and flue system should be inspected be-

fore initial use and at least annually by a qualified field

service person.

4. Inspect the external flue cap on a regular basis to make

sure that no debris is interfering with the air flow.

5. Keep the control compartment, logs, and burner area

surrounding the logs clean by vacuuming or brushing at

least twice a year.

CAUTION: THE LOGS GET VERY HOT - HANDLE ONLY

WHEN COOL.

WARNING: DO NOT USE ABRASIVE CLEAN-

ERS ON THE GLASS DOOR ASSEMBLY. DO

NOT ATTEMPT TO CLEAN THE GLASS DOOR

WHEN IT IS HOT.

6. The glass door should be cleaned using a household

glass cleaner. DO NOT handle or attempt to clean the

glass when it is HOT.

7. Visually inspect the flexible power supply cord; if dam-

aged, contact the service agent for a special replace-

ment cord assembly.

8. In order to properly clean the burner and pilot assem-

bly, turn off the gas to the unit and remove the logs

exposing the burner and pilot assembly. Clean all for-

eign materials from top of burner. Check to make sure

that the burner orifice is clean.

Visually inspect the pilot periodically. Brush or blow away

any dust or linen accumulations. If the pilot orifice is plugged,

disassembly may be required to remove any foreign mate-

rials from the orifice or tubing. When the appliance is put

back in service check burner flame patterns with Figure 40.

Figure 40.

To obtain proper operation, it is imperative that the pilot and

main burner flame characteristics are steady, not lifting or

floating. Typically, the top 3/8-inch of the thermocouple

should be engulfed in the pilot flame (See Figure 41).

Pilot Assembly

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

3.1 REMOVAL OF COVERS FOR SERVICING

A. Control Compartment Access Door

• Rotate the bottom door down to access the gas controls.

B.Trim door and Glass Door

• Lift the front trim door up and out away from the appliance

side surrounds. Replace the door when servicing is com-

plete.

• Note carefully how the glass assembly is held in place.

Release the four spring latches at the bottom and top of

the glass door. Carefully lift the glass up and out away

from the appliance. See Figure 40.

Figure 40.

LATCHES

(BOTH TOP

AND BOTTOM)

GLASS

ASSEMBLY

Figure 41.

PILOT BRACKET

RETAINING SCREWS

3.2 REMOVAL OF COMPONENTS

FOR SERVICE

A. Burner

• Remove the logs and grate.

• Remove the cover plates at the ends of the burner.

• Remove the four retaining screws in the burner corners.

Remove two pilot bracket retaining screws (see Figure

41.) Slide the burner away from the burner orifice.

B. Pilot Assembly/Ignition System

• Remove the log set, log grate, base pan and burner.

• Disconnect the gas supply tube from the underside of

the gas valve.

• Disconnect the ignition cable and thermocouple retain-

ing nut.

• Unscrew the pilot assembly bracket and remove.

3.3 PARTS REPLACEMENT

A. Fan/Switches

• Unplug the fan wires from the junction box wires by

pulling the male and female connectors apart and slide

the fan out the front of the lower controls compartment.

• Disconnect the wires from the fan speed control switch,

pull off the knob and remove the nut holding the speed

control to the bracket.

• Disconnect the wires from the fan temperature sensor

switch and remove the nut holding the switch bracket

onto the side of the firebox.

3.4 ADJUSTMENTS AND

REPLACEMENT PARTS

Adjustments and replacement parts for this appliance

should only be done by a qualified service person. A wiring

diagram for the appliance is shown in SECTION 2.0 OPER-

ATING INSTRUCTIONS. A replacement part table is shown

in SECTION 4.0 of this manual.

CAUTION: ALL SCREWS WHICH WERE REMOVED

MUST BE REPLACED.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

3.5 MAINTENANCE TASKS

Inspect Maintenance Tasks

Doors

1. Inspect for scratches, dents or other damage and repair as necessary.

2. Verify no obstructions to airflow .

3. Verify maintenance of proper clearance to combustible household objects.

Gasket Seal, Glass

Assembly and Glass

1. Inspect gasket seal and its condition.

2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to

heat.

3. Confirm there is no damage to glass or glass frame. Replace as necessary.

4. Verify that latches engage properly, clip studs are not stripped, and glass attachment

components are intact and operating properly. Replace as necessary.

5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot

be removed.

Valve Compartment

and Firebox Top

1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these

areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.

2. Remove any foreign objects.

3. Verify unobstructed air circulation.

Logs 1. Inspect for broken, damaged, or missing logs. Replace as necessary.

2. Verify correct log placement and no flame impingement causing sooting. Correct as

necessary.

Firebox

1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as

necessary.

2. Replace gas fireplace if firebox has been perforated.

Burner Ignition and

Operation

1. Verify burner is properly secured and aligned with pilot or igniter.

2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if

necessary.

3. Replace ember materials with new dime-size and shape pieces. Do not block ports or

obstruct lighting paths.

4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.

5. Inspect for lifting or other flame problems.

6. Inspect orifice for soot, dirt or corrosion.

7. Verify manifold and inlet pressures.

8. Inspect pilot flame strength. Clean or replace orifice as necessary.

9. Inspect thermocouple for soot, corrosion and deterioration. Clean with emery cloth or

replace as required.

Flueing 1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.

2. Confirm that termination cap remains clear and unobstructed by plants, etc.

3. Verify that termination cap clearance to subsequent construction (building additions, decks,

fences or sheds) has been maintained.

4. Inspect for corrosion or separation.

5. Verify weather stripping, sealing and flashing remains intact.

Remote controls

1. Verify operation of remote.

2. Replace batteries in remote transmitters and battery-powered receivers.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Electronic Ignition System

3.6 TROUBLESHOOTING

With proper installation and maintenance, your Gas Heater should provide years of trouble-free service. If you experience a

problem, refer to the Troubleshooting Guide below. This guide will assist a qualified service person in the diagnosis of problems

and the corrective action to be taken.

Symptom Possible Causes Corrective Actions

1. No transmission, motor does

not turn.

a. Receiver must learn new

code.

Press and hold the receiver’s reset button until you hear 2

acoustic signals. After the second longer acoustic signal,

release the reset button and within the subsequent 20

seconds, press the down arrow on the remote handset until

you hear an additional long acoustic signal confirming the

new code is set.

2. No ignition. No tone. a. Receiver Replace receiver and reprogram code.

3. No ignition; one 5 seconds

continuous tone (7 shorts

beeps might be heard prior to

the 5 seconds tone).

a. ON/OFF switch is in OFF

position.

Push switch to ON position.

b. Loose wire. Secure wire.

c. Receiver. Replace receiver and reprogram.

d. Bent pins on 8 wire

connector.

Straighten pins on 8 wire connector.

e. Valve. Replace valve.

4. No pilot flame and control

continues to spark.

a. Air in the pilot supply line. Purge the line or start ignition several times.

b. Thermocouple circuit wired

incorrectly.

Check polarity of the thermocouple wires.

c. No spark at pilot burner Check spark gap, check wiring connection. Check for spark

in location along cable.

d. Valve. Replace valve. Do not over tighten.

e. Over tightened

thermocouple interrupter.

Replace valve and thermocouple interrupter.

f. Receiver. Replace receiver and reprogram code.

5. Pilot is lit and control

continues to spark. Valve shuts

off after 10 to30 seconds.

Valve operates manually.

a. Receiver. Replace receiver and reprogram code.

6. Pilot is lit, sparking stops if

a flame is present. Valve shuts

off after 10 to 60 seconds.

Valve does not work manually.

a. Thermocouple. Replace thermocouple.

b. Low inlet pressure to valve. Confirm sufficient inlet pressure to the valve. Adjust or

replace inlet regulator if necessary.

c. Valve. Replace valve and the thermocouple interrupter.

7. 3 short beeps while the

motor turns.

a. Batteries are low. Replace batteries - quality alkaline recommended.

WARNING: Creating an electrical short between the

batteries/battery box and metal parts of the appliance may

render the receiver inoperable.

8. Pilot flame lights but there is

no main gas flow.

a. Manual override know (if

equipped) is in MAN

position.

Turn Manual override know to ON position.

b. Valve turned don to pilot

flow.

Turn flame to high fire by pressing up button on remote

handset.

c. Low inlet pressure to valve. Confirm sufficient inlet pressure to the valve.

9. Pilot sparks, but pilot will not

light.

a. Correct gas supply. Verify that incoming gas line ball valve is “open”. Verify that

inlet pressure reading is within acceptable limits, inlet

pressure must not exceed 50 mbar.

b. Ignitor gap is too large. Verify that spark gap from ignitor to pilot hood is .43 cm.

c. Module is not grounded. Verify module is securely grounded to metal chassis of

fireplace.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Electronic Ignition System - (continued)

Symptom Possible Causes Corrective Actions

10. Glass soots. a. Flame impingement on

logs.

Adjust the log set so that the flame does not impinge on it.

b. Improper venturi setting. Adjust the air shutter at the base of the burner.

c. Debris around venturi. Inspect the opening at the base of the burner. It is imperative that NO

material be placed in this opening.

11. Flame burns blue

and lifts off burner.

a. Insufficient oxygen

being supplied.

1. Check to make sure flue cap is installed properly and free of debris.

Make sure that flue system points are tight and have no leaks.

2. Check to make sure that no material has been placed in the opening at

the burner base or in the area of the air holes in the center of the base

pan beneath the burne.

3. Be sure glass is tighened properly on unit, particularly on top corners.

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

(NG, LP) Exploded Parts Diagram

ST-HVBI-AU

Beginning Manufacturing Date: 4/06

Ending Manufacturing Date: ______

20 Log set

4.0 REPLACEMENT PARTS

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

Service Parts List

ST-HVBI-AU

IMPORTANT: When ordering, supply serial and model numbers to ensure correct service parts.

ITE M PARTS PART NUMBER

Valve NG 2098-136

Valve LP 2098-137

Temperature Sensor 046-530

3 Flexible Gas Connector 530-302A

Burner Assembly NG 2082-011

Burner Assembly LP /BU 2082-013

5 Pilot Bracket 2082-118

6 Control Module 2098-142

7 Glass Door Assembly GLA-6TRXI

8Dress Guard 2068-040

9 6 Volt Transformer 2098-144

10 Lower Door 2082-041

11 Grate 2068-020

12 Side Refractory SRV2005-730

13 Male/Female Wire Harness (20 in). 107-558A

14 Valve Bracket 2082-103

15 Block Control Wire 2098-148

16 P ilot A ssem bly NG 2098-050

16 P ilot A ssem bly LP 2098-051

17 Switch Wire Assembly 2098-145

18 Flex Ball Valve 2078-022

19 Rheostat 491-510A

20 Log Set Assembly (Sold only as a Set) LOGS-ST-CE

24 Log #1 SRV2068-700

22 Log #2 SRV2068-701

23 Log #3 SRV2068-702

24 Log #4 SRV2068-703

25 Log #5 SRV2068-703

26 Log #6 SRV582-705

27 Insulation Board 2005-172

28 Wire Assembly 2098-143

29 Thermocouple Block 2098-146

Rheostat Knob 100-512

Orifice NG 582-830

Orifice LP 582-849

Orifice BU 582-851

Heat Shield, Control Module 2078-121

Fiberglass Rope 060-455

Blower Motor 100-505A

Lava Rock 2005-790

Mineral Wool 050-721

Junction Box 2078-025

Glass Latch Assembly 386-122A

Power C ord 546-251A

Accesssories

Multi Function Remote C ontrol-B attery RE M -D LX -C E

Conversion Kit NG P2N-STHVBI-AU

Conversion Kit LP N2P-STHVBI-AU

Heat & Glo • ST-HVBI-AU • 2082-900 Rev. C • 8/06

In order to presumptively establish the dates to which your HEAT & GLO Limited Warranty runs, you must mail the

completed warranty card to HEAT & GLO, a brand of Hearth & Home Technologies Inc., 20802 Kensington Blvd.,

Lakeville, MN 55044, USA, within 60 days of the date of the heater installation. If you fail to do so, you may be required

to prove the date of installation before warranty work can be performed.

The warranty exclusions and limitations of liability are effective upon installation of the heater.

Subject to the conditions set forth herein, HEAT & GLO, a brand of Hearth & Home Technologies Inc. (“HEAT & GLO”)

extends the following warranty with respect to HEAT & GLO.

If HEAT & GLO is reasonably satisfied that any part or portion of the heater covered by this Limited Warranty is defective

in material or workmanship under normal use and service as described in the Operating Instructions, HEAT & GLO will

take the following actions:

1. If the defect is reported during the first year from the date of installation (stainless steel burners and fiber logs are

covered for 3 years), HEAT & GLO will replace or repair the defective components at its sole expense. The decision

whether to replace a component shall be made at HEAT & GLO’s sole discretion. This Limited Warranty does not

cover components broken during shipping, misuse or careless handling. HEAT & GLO shall be not responsible for

any indirect, incidental, or consequential damages or for any costs other than those incurred by HEAT & GLO to

repair or replace the defective component. If components (including venting) other than factory approved components

are used, all warranty and liability on the heater is voided. Defects reported after the first year will not be covered

by warranty unless they fall within the purview of paragraph 2 or 3 below.

2. If the following defects are reported during the second year after the date of installation, HEAT & GLO will supply

replacement parts at the current wholesale price: defective electrical or manual components, optional components

or accessories, and glass panels (not including glass panels broken during misuse or careless handling). HEAT &

GLO shall not be responsible for any labor, transportation or other costs. Furthermore, it shall not be liable for any

indirect, incidental or consequential damages.

3. HEAT & GLO will replace or repair a defective firebox or heat exchanger, at any time during the 10 years from the

date of installation. The decision whether to replace the defective component shall be made at HEAT & GLO’s sole

discretion. HEAT & GLO shall not be responsible for any indirect, incidental or consequential damages or for any

costs other than those incurred by HEAT & GLO to repair or replace the defective component.

This Limited Warranty is the exclusive remedy available to you. If HEAT & GLO cannot effectively resolve a warranty

problem in an expedient and cost-effective manner, it can discharge its entire warranty liability by refunding the price

of the product to you.

Products made by other manufacturers, whether sold with the heater or added thereafter, are NOT covered by this

Limited Warranty. The use of other unauthorized components will make this warranty null and void. This Limited

Warranty will also be void if the appliance is not installed by a qualified installer in accordance with the Installation

Instructions. Furthermore, the Limited Warranty will be void if the heater is not operated, at all times, according to the

Operating Instructions furnished with the heater. Any service work must be performed by authorized service

representatives.

EXCEPT TO THE EXTENT PROVIDED BY LAW, NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING

WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THE

HEATER PRODUCT. In States that do not allow limitations on how long an implied warranty lasts, or do not allow

exclusion of indirect damages, those limitations or exclusions may not apply to you. You may also have additional

rights not covered in this Limited Warranty.

HEAT & GLO reserves the right to make changes at any time, without notice, in design, material, specifications and

prices. It also reserves the right to discontinue styles and products.

LIMITED 10 YEAR WARRANTY

HEAT & GLO PRODUCTS