RWRG0031 - Splitter, Cylinder, Dry / Oil Ingestion on 13

Pre-Authorized Warranty Repair Guideline RWRG0031

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RWRG0031 - Splitter, Cylinder, Dry / Oil Ingestion on 13 - 18 Speeds

Symptom(s)

• Slow or no splitter shifts

• Oil coming from breather on splitter cover

Cause

Complaints of slow splitter shifts can be caused by excessive

oil in the splitter cylinder or a dry cylinder.

The machine finish on the splitter bar may not allow the o-ring

to properly seal on the splitter bar. Ingested oil in the splitter

air system may cause slow splitter shift complaints, as the oil

is not able to exhaust quickly through the orifice.

Note: A dry splitter cylinder that was never properly lubricated

with silicone during assembly may also produce a slow split

complaint. In that case the cylinder should be rebuilt with new

o-rings and properly lubricated.

Repair Guideline

Oil in the cylinder:

Rebuild the splitter cylinder with new o-rings. Blow the oil out

of the splitter cover and air lines. The splitter cylinder cover

should be reused and only replaced if it's slow reacting after

the repair.

Dry cylinder:

The cylinder should be rebuilt with new o-rings and properly

lubricated.

Specific 13/18-speed model repair guideline:

The splitter cylinder is accessible without auxiliary removal

and should be rebuilt with new o-rings when oil ingestion is

encountered. Splitter cover should be blown out and reused.

Splitter and mating gear clutch wear, whether due to the con-

tinued operation or related to driver technique and is not cov-

ered under warranty.

Note: When repairing a unit for oil in the splitter and there has

been a verified splitter jump out or slip out complaint (trans be-

comes disengaged while operating in drive, coast or partial

throttle operation) the auxiliary should be removed to replace

the failed splitter clutch and mating gear(s). The transmissions

inability to stay in gear is a clear indication of badly damaged

clutching teeth that must be replaced.

Warranty Parts

• O-ring kit

For part numbers refer to the Eaton InfoRanger site,

www.inforanger.roadranger.com, or a current IPL.

Warranty Labor

• Splitter cylinder overhaul per OEM SRT

Warranty Coding

Oil in Cylinder:

Part: 21208

Complaint: Slow splits

Failure: Leaks

Dry Cylinder:

Part: 21209

Complaint: Slow Splitter Shifts

Failure: Lubricant Low

Warranty Claim Filing

Reference warranty coverage. File pre-authorized warranty

claim through appropriate OEM or through Direct Pay. Refer-

ence guideline number RWRG0031 in warranty claim text.

Note: Repairs that exceed parts and labor parameters cannot

be pre-authorized.

Filing through Direct Pay

Click here for Direct Pay submission guidelines and claim

forms:

Parts Disposition

Parts can be scrapped.

Warranty Disclaimer

Submission Guidelines

and Claim Forms

Pre-Authorized Warranty Repair Guideline RWRG0031

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If the failure is not the result of an accident, damage, negli-

gence, abuse or misuse, improper installation or maintenance

or any other conditions described in the Limits and Exclusions

section of Warranty Manual TCWY0600, available on Road-

ranger.com, then Roadranger will treat the condition as cov-

ered under its warranty. However, this conclusion does not

necessarily mean that a defect in fact exists. In all cases, Road-

ranger shall make the final determination and interpretation as

to the warrantability of the Product.