31
Volume 27, Number 3, February 2015 The Health Lawyer
continued on page 32
Michael A. Dowell, Esq.
Carol D. Scott, Esq.
Hinshaw & Culbertson
Los Angeles, CA
FTCA Background
and History
The Federal Tort Claims Act
(“FTCA”), established in 1948, is the
legal mechanism for compensating
people who have suffered personal
injury due to the negligent or wrong-
ful action of employees of the U.S.
government.
1
The FTCA was passed
following a 1945 crash of a a military
plane into the Empire State Building.
Eight months after the crash, the U.S.
government offered money to families
of the victims.
2
Some accepted, but
others initiated a lawsuit that resulted
in legislation that established the
FTCA. The FTCA permits private
parties to sue the United States in
federal court for torts and negligence
committed by persons acting on
behalf of the United States, and pro-
vides compensation for personal
injury, including death, resulting from
the performance of medical, surgical,
dental or related functions that con-
stitute medical malpractice. Prior to
the passage of the FTCA, lawsuits by
private individuals and corporations
against the federal government and
federal employees were barred by sov-
ereign immunity.
3
Extension of FTCA
Coverage to Federal
Government Funded Entities
The FTCA originally only cov-
ered the federal government, federal
government agencies, and federal gov-
ernment employees. In 1988 and again
in 1990, Congress extended the FTCA
to negligent acts of tribal contractors
carrying out contracts, grants, or coop-
erative agreements pursuant to Public
Law 93–638, the Indian Self-Deter-
mination and Education Assistance
Act (“ISDEAA”).
4
In general, the
ISDEAA protects the following indi-
viduals/entities from personal liability
under the FTCA when they are acting
within their scope of official duty:
federal employees, tribal employees,
Public Health Service officers, and
certain contractors, including Indian
Health Centers.
In 1992, Federal Tort Claims Act
coverage was extended to eligible
Bureau of Primary Health Care
(“BPHC”) grantees funded through
Section 330 of the Public Health
Service Act, passed as the Federally
Supported Health Centers Assistance
Act (“FSHCAA”) of 1992 (Public Law
102-501) through an amendment to
Section 224 of the Public Health Ser-
vice Act.
5
The general purpose of the
FSHCAA was “to provide that doctors
or other health care providers at a fed-
erally funded migrant health center,
community health center, or health
center providing services to homeless
individuals or public housing residents
(collectively referred to as “Health
Centers”), would be deemed to be
employees of the Public Health Service
for civil liability purposes, and thus
would be covered by the FTCA.”
6
Health Centers are community-
based and patient-directed organizations
that serve medically underserved com-
munities and vulnerable populations
with limited access to healthcare,
including low income populations, the
uninsured, those with limited English
proficiency, migrant and seasonal farm
workers, individuals and families experi-
encing homelessness, and those living in
public housing.
7
Health Centers have
been providing these comprehensive,
culturally competent, quality primary
healthcare services for more than 45
years. Currently, 1,200 Health Centers
deliver care through over 9,000 service
delivery sites across the United States.
8
Health Centers were initially
staffed by physicians who worked for
the National Health Service Corps
(“NHSC”); however, budget cuts and
policy changes in the NHSC forced
Health Centers to hire former NHSC
physicians as their own employees and
purchase professional malpractice
insurance coverage. Then, during the
medical malpractice insurance crisis
that occurred from 1985 through 1995,
9
the cost of such insurance increased
drastically. In addition, as set forth in
the legislative history, Congress wanted
to “eliminate the need for these Health
Centers to purchase medical malprac-
tice insurance, the costs of which [had]
been found to far exceed the amount of
claims paid by the Health Centers, and
thus free up more resources to provide
additional health care services.”
10
Con-
gress further sought to “strengthen
the responsibility of grantees to check
staff credentials, by conditional grants
to applicants on their certification
that they have reviewed and veri-
fied the professional credentials,
references, claims history, fitness, pro-
fessional review organization findings,
and license status of their physicians
and other licensed health care
practitioners.”
11
The FHSCAA originally was a
three year demonstration project to see
if the coverage would lower a Health
Center’s medical malpractice costs and
thus leave more money for providing
services. Subsequent reviews of the
costs savings concluded that the
Health Centers benefited from the
protections offered by the FTCA,
12
and Congress eventually approved a
permanent extension of the coverage
with the FSHCAA of 1995, which
clarified the 1992 Act and confirmed
that the FTCA covers any officer,
governing board (“Board”) member,
or employee of a Health Center, as
well as certain independent contrac-
tors, for actions within the scope of
FEDERALLY QUALIFIED HEALTH CENTER FEDERAL
TORT CLAIMS ACT INSURANCE COVERAGE
32
The Health Lawyer Volume 27, Number 3, February 2015
Federally Qualified Health Center Federal Tort Claims Act Insurance Coverage
continued from page 31
their employment or contract.
13
The
FSHCAA also extended FTCA cov-
erage to Veterans Administration
Medical Centers and outpatient clin-
ics, Military Hospitals, Indian Health
Centers, the NHSC, the Public
Health Service, and Free Clinics.
How FTCA Coverage for
Health Centers Differs
from FTCA Coverage
for Government Agencies
FTCA Coverage for Health Cen-
ters is different from that provided
directly to government agencies, and
from insurance coverage provided by
commercial medical malpractice
insurers. Health Centers must meet
very specific requirements in order to
be covered by the FTCA, and many
common activities engaged in by
Health Centers and which might be
covered by private malpractice insur-
ance are not covered by the FTCA.
Health Centers must meet rigid deem-
ing requirements. Health Centers must
operate within the parameters of the
FTCA program rules to ensure that
the Health Center does not jeopardize
its FTCA coverage and to ensure that
it does not exceed the limitations on
the scope of coverage for certain staff
members or services provided to cer-
tain patients.
The FTCA provides occurrence-
based coverage for professional
malpractice to a Health Center that
is “deemed” eligible by the Health
Resources and Services Administra-
tion (“HRSA”) of the Department of
Health and Human Services (“HHS”),
but only for claims arising from acts or
omissions by the Health Center, its
qualified individual providers and/or
other eligible individuals (i.e., Board
members, officers, employees and cer-
tain individual contractors or the
Health Center) that (1) occur on or
after the effective date that HRSA
determined the Health Center met
the requirements for FTCA coverage;
(2) are within that Health Center’s
approved scope of project and occur
during the provision of services to
Health Center patients (or non-patients
in certain limited situations);
14
and (3)
are within the requirements of the job
description, contract for services, Health
Center scope of employment, or duties
as an officer or director of the Health
Center.
15
After a claim is filed against a
Health Center, the Health Center must
take deliberate steps to access coverage
under the FTCA. Failure to perform
the required steps may put the Health
Center’s FTCA coverage at risk.
Benefits of FTCA Coverage
Free Medical Malpractice
Insurance Coverage
FTCA coverage provides signifi-
cant benefits, including a reduction or
elimination of professional liability
insurance costs and unlimited cover-
age. There is no cost to participating
Health Centers or their providers, and
there is no personal liability for cov-
ered individuals. In addition, Health
Centers are not limited to the tradi-
tional coverage limits of one million
dollars per incident and three million
dollars in the aggregate. Covered enti-
ties are not liable for any settlements
or judgments that are made, as the fed-
eral government assumes responsibility
for related costs. The Health Center
and its officers, directors, employees
and certain contractors covered by the
FTCA are considered to be federal
employees for the purpose of malprac-
tice coverage under the FTCA, but are
not considered federal employees for
any other reason. Currently 956
Health Centers are deemed eligible by
HRSA for FTCA medical malpractice
coverage.
16
Reduced Liability Risks
FTCA rules make it harder for a
plaintiff to recover damages, thereby
discouraging litigation. For example,
there is a federal two year statute of
limitations from the time a plaintiff
discovered or should have discovered
the injury (no competency or minor
age tolling of statute of limitations),
and the preliminary administrative
review process serves as another stat-
ute of limitations if a lawsuit is not
filed within six months after the
claim was denied or failed to settle. In
addition, there is no common law dis-
covery rule, no jury and no punitive
damages.
Claims, Scrutiny Expected
to Increase
One of the central funding initia-
tives in the Patient Protection and
Affordable Care Act is the expansion
of Health Centers as a means of
improving access to primary health-
care, and the number of Health
Centers is increasing rapidly. Health
Centers are likely to play a central
role in the country’s health system
over the coming years, as Health
Centers currently provide care to
more than 22 million people, and an
increasingly number of consumers
will be obtaining healthcare services
from Health Centers in the future.
17
As more Health Centers are estab-
lished, the number of medical
malpractice claims involving Health
Centers will also likely increase.
Plaintiffs’ attorneys, their clients, and
Health Center attorneys and compli-
ance officers must be aware of FTCA
requirements.
In addition, the 2015 Work Plan of
HHS’ Office of Inspector General
(“OIG”) indicates that the OIG will be
auditing Health Center compliance,
18
and HRSA has recently begun to
conduct random FTCA coverage com-
pliance site visits of both Health Center
initial applicants and deemed grantees
to determine compliance with FTCA
program requirements.
19
33
Volume 27, Number 3, February 2015 The Health Lawyer
continued on page 34
The purpose of this article is to
provide guidance to plaintiffs’ coun-
sel, Health Center legal counsel, and
Health Center compliance officers on
how to comply with the applicable
FTCA requirements.
The Federal Tort Claims
Act Health Center Policy
Manual
The Federal Tort Claims Act
Health Center Policy Manual (the
“FTCA Manual”) is the primary
source for information on the FTCA
program for Health Centers and
related stakeholders.
20
HRSA recently
issued an updated FTCA Manual
which modifies and supersedes the
prior manual (Policy Information
Notice (“PIN”) 2011-01), and reflects
amendments to the FTCA Health
Center regulations.
21
HRSA also
issued a Program Assistance Letter
(“PAL”) that highlights the updates
and modifications (“PAL 2014-09”).
22
The revised FTCA Manual is
intended to be the principal Health
Center Program resource on FTCA
matters; however if there are any con-
flicts between the Manual and the
FTCA and regulations as interpreted
by the courts, the FTCA, implement-
ing regulations, and case law prevail.
23
New changes reflected in the
FTCA Manual include the following:
Individual Emergencies
The updated FTCA Manual
includes an expansion of FTCA cover-
age for services rendered to non-Health
Center patients in certain individual
emergencies. To be covered by the
FTCA when temporarily treating or
assisting in treating a non-Health
Center patient, the treatment must
take place in or near the Health Cen-
ter provider’s location, the provider
must be furnishing (or about to fur-
nish) FTCA covered services within
the Health Center’s scope of project
and must be asked, called upon or
undertake to treat or assist in treating
the non-Health Center patient. In
addition to documentation of the
original services, the Health Center
must have documentation (such as an
employee manual, provider contract or
Health Center bylaws) that provides
that a practitioner is required as a
condition of employment to provide
individual emergency treatment when
the practitioner is already providing or
undertaking to provide covered services.
Participation in Health Fairs
The updated FTCA Manual clar-
ifies that Health Center staff that
conduct or participate in health fairs
are covered by the FTCA.
Immunization Campaigns
The updated FTCA Manual clar-
ifies that Health Center staff that
conduct or participate in an event to
immunize individuals against infectious
illnesses are covered by the FTCA.
Covered immunization campaigns
now include those provided to adults,
in addition to those provided to chil-
dren and adolescents.
24
The FTCA Manual is generally
updated infrequently and limited to
significant updates, as minor changes
are usually communicated in PINs or
PALs.
The FTCA Coverage
Application and Coverage
Renewal Process
Each Health Center seeking FTCA
coverage (including both Health Center
grantees and sub-recipients) must sub-
mit an application in the form and
manner prescribed by HRSA. All appli-
cations, whether initial or renewal
applications, must be submitted
through the FTCA deeming module
within the HRSA Electronic Hand-
book (“EHB”). The application must
document that the Health Center has
successfully implemented all program
requirements set forth in the FTCA
and regulations and further described
in HRSA guidance entitled “Calen-
dar Year 2015 Requirements for
Federal Tort Claims Act (FTCA)
Medical Malpractice Coverage for
Health Centers.”
25
Program require-
ments include not only the submission
of written documentation of appro-
priate policies, procedures, and
practices, but also evidence of their
implementation.
26
In view of the importance of the
application process, it is essential that
all applicants for coverage or annual
renewal:
Submit FTCA application materi-
als in a timely manner (including
responding within specified time
frames to all clarification and addi-
tional information requests from
HRSA);
Demonstrate implementation of
the required policies, procedures,
and requirements, as further out-
lined in PAL 2014-03; and
Present and verify all material facts
during the application process
(including providing information
during FTCA site visits).
27
The FTCA Coverage
Application
The FTCA coverage application
must be complete and accurate and
must demonstrate that the Health
Center:
Has implemented appropriate poli-
cies and procedures to reduce the
risk of malpractice and the risk of
lawsuits arising out of any health or
health related functions performed
by the covered entity;
Has implemented a system whereby
professional credentials, references,
claims history, fitness, professional
review organization findings, and
licensure status of its physicians
and other licensed or certified
healthcare providers are reviewed
and verified and, where necessary,
has obtained the permission from
these individuals to gain access to
this information;
Has no history of claims having
been filed against the United States
34
The Health Lawyer Volume 27, Number 3, February 2015
Federally Qualified Health Center Federal Tort Claims Act Insurance Coverage
continued from page 33
as a result of the application of the
FSHCAA to the entity or its cov-
ered individuals, or, if such a history
exists, has fully cooperated with the
Department of Justice in defending
any such claims and either has
taken, or will take, any necessary
corrective steps to assure against
such claims in the future; and
Will fully cooperate with the
Attorney General and the federal
government in providing the nec-
essary information related to the
claim.
28
Documents to be
Submitted with the
Application
Health Centers must submit the
following documents with the FTCA
coverage application:
A Quality Improvement/Quality
Assurance (“QI/QA”) Plan, signed,
dated, and approved by the Health
Center’s Board within past three
years (on or after April 5, 2011);
Board-approved Credentialing and
Privileging policies (signed and
dated);
Minutes from six QI/QA commit-
tee meetings. All minutes must be
from meetings that took place
between April 5, 2013 and the sub-
mission date of the application;
Minutes from six Board meetings
that reflect Board approval of QI/
QA activities. All minutes must be
dated between April 5, 2013 and
the submission date of the
application;
Clinical policies and procedures for
referral tracking, hospitalization
tracking, and diagnostic tracking;
A statement verifying whether or not
there were any medical malpractice
claims or allegations presented during
the past five years, that any such claims
or allegations were internally analyzed,
and that appropriate actions were
implemented as needed in response
to such claims or allegations; and
A credentialing list (in an excel
spreadsheet) of all licensed and/
or certified healthcare personnel
employed and/or contracted by the
Health Center, with information
specified in PAL 2014-03.
29
The HRSA FTCA
Coverage Eligibility
Deeming Process
Health Center FTCA coverage is
contingent on approval of an annual
deeming application by HRSA.
Health Centers must demonstrate
compliance with all applicable FTCA
program requirements. The Health
Center must demonstrate that it has
implemented “appropriate policies
and procedures to reduce the risk of
malpractice and the risk of lawsuits
arising out of any health or health-
related functions performed by the
entity.”
30
It is not sufficient to develop
policies and procedures; there must be
evidence that such policies and pro-
cedures are implemented and in use.
Similarly, the Health Center must
show that it has reviewed and verified
the professional credentials, references,
claims history, fitness, professional
review organization findings, and
license status of its physicians and
other licensed or certified healthcare
practitioners and, where necessary,
has obtained the permission from
these individuals to gain access to this
information.
31
In addition, the applica-
ble statute mandates that any entity
that has a history of any FTCA claims
must demonstrate that it has “either
has taken, or will take, any necessary
corrective steps to assure against such
claims in the future.”
32
The FTCA Deeming Application
Once a complete initial FTCA
application is submitted, HRSA will
complete its review within 30 days.
33
Grantees that do not submit complete
applications in a timely manner may not
receive deemed status (i.e. FTCA cover-
age) on the date desired. If additional
information or clarification is needed,
HRSA will notify the grantee, and the
grantee will be given 10 business days
from the date of the notification to
provide the requested information to
complete its application. Should
requested information not be submitted
within 10 business days of notification,
the FTCA application may be deter-
mined to be incomplete and voided.
HRSA FTCA Deeming
Application Review Process
As part of the approval process,
HRSA will review and verify all profes-
sional credentials, references, claims
history, fitness, professional review orga-
nization findings, and license status of
the Health Center’s physicians and
other licensed or certified healthcare
practitioners.
34
HRSA may conduct a
site visit at any point during the appli-
cation review process and/or as part of
its oversight responsibilities relative to
the FTCA program to ensure that risk
management, QI/QA policies and pro-
cedures, and credentialing have been
appropriately implemented. HRSA may
also conduct a random site visit to any
initial applicant or deemed grantee to
ensure implementation under 42 U.S.C.
Section 233(h). If a site visit results in a
finding that the Health Center has not
met the FTCA program requirements,
this finding may be grounds for a nega-
tive deeming determination.
35
Negative
deeming determinations are common;
however, most applicants are able to
successfully address the deficiencies
during the appeals process. Notwith-
standing the above, nearly 100 Health
Centers are rejected for deeming status
on an annual basis.
HRSA Notification of a
Deficient FTCA Deeming
Applications
During the review process, if
HRSA determines that the applicant
35
Volume 27, Number 3, February 2015 The Health Lawyer
has not successfully demonstrated
compliance with the FTCA deeming
requirements and is in danger of being
disapproved for FTCA initial or
renewal coverage, HRSA will notify
the Health Center of such non-compli-
ance and provide the Health Center
with a final opportunity to demonstrate
compliance. The notice will outline:
(1) the areas of non-compliance; (2)
additional documentation that must be
submitted to demonstrate evidence of
compliance; (3) the time frame within
which the documentation must be
submitted; and the form and manner in
which the submissions must be pre-
sented.
36
Once the additional information
is submitted, HRSA will review the
documentation and make a final determi-
nation within 30 days. After a final
determination is made on the application,
HRSA will notify the Health Center’s
contact person(s) identified in the applica-
tion of whether or not the Health Center
is deemed eligible for FTCA coverage.
The FTCA Deeming
Coverage Letter
Each deemed Health Center will
receive a general letter from HRSA
explaining that it is covered by the
FTCA and outlining the FTCA cover-
age (the “Deeming Letter”). The
Deeming Letter serves as verification of
coverage and must be renewed on an
annual basis.
37
It is essential that that the
Health Center keep annual Deeming
Letters on file, since the Health Center
will need to send the letters to HHS
in the event that the Health Center
is the subject of an FTCA lawsuit.
The FTCA Claims and
Lawsuits Process
Exhaustion of Administrative
Remedies
FTCA actions proceed in two
steps. First, the claimant should con-
tact the Health Center and subject
healthcare providers and inquire if
the Health Center and staff have
been deemed Public Health Service
employees. If a timely response is not
received, the claimant may contact
the BPHC to obtain a report on the
Health Center’s status as covered by
the FTCA. If so, the claimant files an
administrative complaint with the
relevant federal agency or agencies.
38
For example, in order to file a mal-
practice claim against a Health Center
under the FTCA, the plaintiff must
present his or her claim to the HHS
Office of the General Counsel
(“OGC”), General Law Division
(“GLD”), Claims and Employment
Branch (“CELB”) (“OGC/GLD/
CELB”). A claim shall be deemed to
have been presented when a federal
agency (HHS) receives from a claim-
ant, his duly authorized agent, or legal
representative an executed Standard
Form (“SF”)-95 or other written notifi-
cation of an incident, accompanied by
a claim for money. The claim must be
filed in writing with the appropriate
federal agency, using Form SF-95 or a
letter.
39
The form or letter must provide
written notification of the incident and
the specific amount of monetary dam-
ages claimed.
40
Practitioners should
carefully consider the damages demand,
because the agency’s liability generally
cannot exceed the amount stated in the
administrative complaint.
41
If an attor-
ney prepares the claim, it must be
presented in the claimant’s name, be
signed by the attorney, and show evi-
dence of the attorney’s authority to bring
the claim on the claimant’s behalf.
42
Statute of Limitations
As noted above, an administrative
claim must be presented in writing to
the appropriate federal agency within
two years after the claim accrues.
43
State law tolling rules such as those for
infancy
44
or incompetency
45
do not
apply to FTCA statutes of limita-
tions.
46
A second FTCA statute of
limitations requires that the lawsuit be
filed within six months of the denial of
the administrative claim.
47
Federal Agency Review of
the Administrative Claim
Upon receipt of a claim against a
Health Center by the OGC, the
Health Center is provided a litigation
hold letter by the OGC and requested
to provide the following information
as soon as possible:
1. Three copies of the summons and
complaint.
2. Three copies of the covered entity’s
initial deeming letter and all subse-
quent redeeming documentation
including Notices of Grant Award
(“NGAs”) containing re-deeming
language or re-deeming letters, as
appropriate.
3. Three copies of the covered entity’s
Federal Section 330 grant applica-
tion and Forms 5-A, 5-B and 5-C
setting forth the approved scope of
project, including delivery sites and
services, for the period of time cov-
ered by the claim.
4. Three copies of a statement, on
covered entity letterhead, identify-
ing which providers are involved or
named in the claim and their dates
of employment at the covered
entity (if not already provided for a
premature lawsuit relating to the
same incident).
5. Evidence that the named providers
were licensed physicians or licensed
or certified healthcare providers at
the time of the incident, including
documentation of the specialty of
all named providers.
6. In the event the alleged incident
arises from acts or omissions that
occurred outside of the covered
entity’s approved service sites, the
name and address of the outside
facility and information as to the
nature of the affiliation among the
outside facility, Health Center and
its personnel.
7. Three copies of the Wage and Tax
statements (W-2) for each individual
involved in the alleged incident for the
period of time covered by the claim.
8. If the provider whose care is at issue
was a licensed or certified healthcare
provider contractor at the time of the
alleged incident, three copies of the
1099 form; an employment contract
covering the period of the alleged
continued on page 36
36
The Health Lawyer Volume 27, Number 3, February 2015
incident; and evidence that the
healthcare provider contractor was
working full time, an average of 32.5
hours per week, or if employed part
time, that the healthcare provider
contractor was providing services only
in the fields of family practice, obstet-
rics and gynecology, general internal
medicine or general pediatrics.
9. Three copies of a declaration verifying
the employment of each individual
involved in the alleged incident on
the Health Center’s letterhead, signed
by each provider whose care is at
issue. The declaration should state
that to the best of his/her knowledge,
the named provider was not billing
privately, or, if the named provider
was billing privately, he/she com-
plied with the alternate billing
arrangement requirements.
10. Three copies of any professional lia-
bility or gap insurance policy that
provides coverage to the Health
Center and the named provider. The
policies must cover the dates of the
alleged incident. If neither the cov-
ered entity nor the named provider
involved in the alleged incident has
medical malpractice coverage other
than that provided under the FTCA,
the covered entity should submit a
statement on Health Center letter-
head addressing that fact. However, if
the named provider has purchased
his/her own individual professional
liability medical malpractice insur-
ance coverage, which was in effect
during the allegation time period,
the covered entity must provide
evidence of this coverage.
11. All correspondence received from
the claimant pertaining to the claim.
12. The name and telephone number
of a contact at the Health Center
familiar with the certification
information requested above.
13. Three copies of all of the plain-
tiffs medical records including
x-rays, laboratory reports, and
other results and treatments from
the covered entity and any private
facility that might be involved.
48
The Administrative Agency
Determination
The OGC will review the
information received and make a rec-
ommendation with regard to coverage
by the FTCA and defense of settle-
ment of the claim. The agency has six
months to assess the merits of the
administrative tort claim, during which
time no suit may be instituted.
49
If the
agency does not elect to pay or settle
the claim, and, instead, makes a “final
denial” of the claim (i.e., denies the
claim or fails to act on it within six
months), the claimant then may file a
complaint in federal district court.
50
In the alternative, the claimant may
request an administrative reconsidera-
tion within six months of the denial.
Once an administrative claim has been
denied, the claimant must file suit
within six months or request reconsid-
eration. If neither is done, the action
will be time barred.
Venue
Only federal district courts have
subject matter jurisdiction over FTCA
cases.
51
Venue is proper only in the
federal district where the “plaintiff
resides or wherein the act or omission
complained of occurred.”
52
However,
the FTCA venue provision can be
waived.
53
When a lawsuit is filed, the
case is transferred to the Department of
Justice (“DOJ”). The DOJ may attempt
to settle the lawsuit; otherwise it goes
into litigation. Cases are heard with-
out a jury and are defended by the
DOJ with help from the requisite fed-
eral agency (here, OGC).
Attorney’s Fees
There is no provision in the
FTCA for a separate award of attor-
ney’s fees. The FTCA specifically
authorizes attorneys’ fees and collec-
tion of contingent fee payments. If
the claim is resolved administratively,
recovery may not exceed 20 percent
of the settlement. If the claim is set-
tled after district court litigation is
initiated, the attorney may recover up
to 25 percent of the settlement or
judgment.
54
What the FTCA Covers
Scope of Project Limitation
FTCA coverage is limited to the
performance of medical, surgical, den-
tal, or related functions within the
scope of the approved grant project,
which includes sites, services, and
other activities or locations, as listed
in the grant application and any sub-
sequent approved changes in scope
requests.
Scope of Employment Limitation
FTCA coverage is further limited
to those acts or omissions of a Health
Center that are within the scope of
employment of a covered individual
(including acts of a qualified contrac-
tor that fall within an applicable
contract) that cause personal injury,
death or loss of property. The term
“scope of employment” covers perfor-
mance under an applicable individual
contract. It is essential that all cov-
ered individuals including employees,
contractors, officers and directors
have: (1) current written job/position
descriptions that delineate the duties
they perform on behalf of the Health
Center; (2) that these descriptions
comply with the scope of employment,
licensure and certification requirements
and any contract or employment
agreement; and (3) specify the type of
services to be provided and the location
where such services will be provided.
These descriptions will be essential in
determining if the person was acting
within the scope of employment and
is covered by the FTCA. For actions
to be within the scope of employ-
ment, they must:
Be within the approved scope of
the project, including sites, services
Federally Qualified Health Center Federal Tort Claims Act Insurance Coverage
continued from page 35
37
Volume 27, Number 3, February 2015 The Health Lawyer
and other activities and locations
as defined in PIN 2008-01;
55
Be within the requirements of the
job description, contract for ser-
vices, and/or duties required by the
Health Center;
Occur during the provision of ser-
vices to the Health Center’s patients
and in certain circumstances to
non-Health Center patients.
Recordkeeping and
Documentation
The Health Center is responsi-
ble for keeping records for covered
individuals and any sites and sched-
ules that may be relevant to FTCA
coverage. In the event of a claim,
HHS will verify that the individual
was employed by or under contract
with the Health Center at the time of
the incident, that all statutory and
program requirements have been met
and that the Health Center and the
covered individual complied with all
FTCA requirements, such as providing
healthcare services with the approved
scope of project and within the scope
of deemed employment.
FTCA Coverage
Compliance Requirements
The QI/QA
In order to comply with FTCA
coverage requirements, Health Centers
must maintain a QI/QA program
which has been approved by the
Health Center Board and provides an
organizational structure that supports
the provision of high-quality patient
care.
56
A QI/QA committee should
oversee the QI/QA plan and hold
monthly QI/QA committee meetings.
The QI/QA committee should be a
multidisciplinary team including
administration, providers, and profes-
sional staff. The QI/QA program
should describe the structure and pur-
pose of the QI/QA committee;
clinical, financial, or administrative
areas addressed in quality improvement
activities (e.g., continuity of care,
disease management, credentialing,
patient education, patient satisfaction);
the process for implementing policies
and procedures; how often the Board
receives reports from the QI/QA com-
mittee on the QI plan and progress; and
how recommendations from the QI/
QA committee are presented to and
approved by the Board.
QI/QA programs must provide
for periodic assessments of utilization
and quality of health services. These
assessments must: (1) be conducted
by physicians or other licensed profes-
sionals under the supervision of
physicians; (2) be based on the sys-
tematic collection and evaluation of
patient records;
57
and (3) identify and
document needed changes and the
results of such changes.
58
In addition,
Health Centers must have a process
for compiling information and report-
ing information to HRSA on costs,
service utilization, and the availabil-
ity, accessibility, and acceptability of
the Health Center’s services.
59
Health Centers should compare
data to benchmarks to determine what
QA/QI areas need improvement and
develop strategies or initiatives to
address such areas. Thus, the QI/QA
program should describe the process for
assessing and identifying clinical quality
and risk issues on a continuous basis,
and include a list of tools used to sys-
temically collect and analyze data. The
QI/QA program should describe how
the Health Center identifies potential
problems, prevents adverse occur-
rences, and discusses how strategies for
improvement are implemented, contin-
ually monitored, and measured.
Credentialing and Privileging
Health Centers must have a pro-
cess for credentialing and privileging all
licensed or certified healthcare practi-
tioners, as reflected in a Health Center
credentialing and privileging policy
(with Board approval/signature/date on
the document or Board minutes that
show approval). HRSA provides the
following general guidance:
“All Health Centers shall assess the
credentials of each licensed or cer-
tified health care practitioner.”
“A Health Center must verify that
its licensed or certified health care
practitioners possess the requisite
skills and expertise to manage and
treat patients and to perform the
medical procedures that are required
to provide the authorized services.”
60
Staff to be credentialed include
staff who are licensed, registered, or
certified by the state in which the
Health Center is located to provide
care and services without direction or
supervision (Licensed Independent
Practitioners (“LIPs”), such as physi-
cians, dentists, physician assistants,
nurse practitioners and nurse mid-
wives); and staff who are licensed or
certified to provide care and services,
but must have direction or supervision
(Other Licensed or Certified Prac-
titioners (“OLCPs”), such as nurses,
laboratory technicians, social workers,
medical assistants, and dental hygien-
ists). Health Center medical staff
should not provide healthcare services
prior to completion of the credential-
ing and privileging process.
Health Centers’ policies and pro-
cedures should clarify required
credentials for each position, which
may include: current state license,
certification, or registration; relevant
education, training, or experience;
current competence; health fitness,
including immunization and PPD
tuberculosis skin test status; govern-
ment-issued picture identification; Drug
Enforcement Administration (“DEA”)
registration (as applicable); hospital
admitting privileges (as applicable); life
support training (as applicable); and a
query of the National Practitioner
Data Bank.
As Health Centers are required
to maintain complete and organized
documentation of credentialing and
privileging records, Health Center
policies should describe a format for
organizing credentialing information
and assuring appropriate confidential-
ity and security. Health Centers are
permitted to use a Credentials Veri-
fication Organization (“CVO”) to
continued on page 38
38
The Health Lawyer Volume 27, Number 3, February 2015
Federally Qualified Health Center Federal Tort Claims Act Insurance Coverage
continued from page 37
perform credentialing, however, if they
do so, it is important for the Health
Center to make sure that the docu-
ments maintained by the CVO are
completed and organized and that the
Health Center can access physical files
or electronic databases in advance of
a HRSA site visit.
The Credentialing Process
Credentialing is the process of
assessing and confirming the qualifi-
cations of a licensed or certified
healthcare practitioner to render spe-
cific healthcare service(s) based on a
review of the practitioner’s experience,
credentials and other qualifications.
Health Centers must develop and
implement a consistent and systematic
approach to assessing the credentials,
training, competency, and practice his-
tory of each healthcare practitioner
and the practitioner’s ability to per-
form within her or her scope of
practice. All Health Centers must
assess the credentials of each licensed
or certified healthcare practitioner,
including employed, contracted, vol-
unteers, and locum tenens (temporary)
practitioners, at all Health Centers
sites, and must review credentials on
an ongoing basis with recredentialing
at least every two years.
61
Credentialing verification proce-
dures should include primary and
secondary source verification.
62
Health
Center policies should define whether
a credential must be verified using pri-
mary source verification or if secondary
source verification is acceptable.
63
Cre-
dentialing of OLCPs requires primary
source verification of license only. The
credentialing process for LIPs is rigor-
ous and includes two steps: (1) primary
source verification of current license,
relevant education, training and expe-
rience, current competence, health
fitness or ability to perform the requested
privileges; and (2) secondary source LIP
verification, which requires proof of a
government issued picture I.D., DEA
registration (as applicable), hospital
admitting privileges (as applicable),
immunization and PPD tuberculosis
skin test status, life support training (as
applicable), and National Practitioner
Data Bank queries every two years.
The Privileging Process
Each Health Center provider
should be “privileged” specific to the
services being provided at each of
the Health Center’s delivery settings.
Privileging is the process whereby the
Health Center determines the specific
scope and type of patient care services
that a healthcare practitioner may
perform, based on an evaluation of
the individual’s credentials and per-
formance. Health Center privileging
and re-privileging policies should
document: services for which privi-
leges are granted; skills and expertise
measures that must be achieved in
order to demonstrate competency for
each service to be granted privilege;
standardized procedures to monitor
proficiency of practice; periodicity of
the review of privileges; and methods
for disciplining a practitioner to assure
compliance with credentialing and privi-
leging policies. They should also describe
a practitioner’s rights to appeal if a deci-
sion is made to discontinue or deny
privileges, and define the Health Cen-
ter’s approved appeal process, including
information needed, format, and time
limits for requesting the appeal.
64
Health Center privileging verifi-
cation should include primary source
verification of a course of study from a
recognized and certifying educational
institution; direct, first hand one-on-
one documentation by a supervising
clinician who possesses the privilege
of the particular procedure or manage-
ment protocol; and direct proctoring by
a qualified clinician possessing a degree
of expertise in the particular procedure
or protocol beyond the level of exper-
tise of most primary care providers.
Whatever verification procedures are
used should be appropriate to the spe-
cialty of each practitioner, the breadth
of clinical services offered by the
Health Center, and the particular cir-
cumstances of the Health Center’s
accessibility to ancillary and tertiary
medical practitioners.
65
Governing Board Requirements
Health Center policies should
define the role and responsibilities of
the Board, including that the ulti-
mate authority for credentialing and
privileging of providers is vested in
the Board,
66
which generally makes
such determinations after reviewing
recommendations from either the
Clinical Director or a joint recom-
mendation of the medical staff
(including the Clinical Director) and
the Chief Executive Officer. The cre-
dentialing and privileging policies
and procedures must be reviewed and
approved, signed, and dated by the
Health Center Board of Directors.
Risk Management
Health Centers are required to
use a portion of their savings to pro-
vide risk management services that
identify, manage, control, and moni-
tor all risks to the Health Center.
Broadly defined, risk management
includes any activity, process, or pol-
icy to reduce liability exposure, and
includes processes for monitoring,
anticipating, determining, minimizing
and preventing accidental loss in a
business. This review involves all
aspects of a Health Center’s infrastruc-
ture and services, including employee
and staff training, financial matters,
facility maintenance, fire safety, com-
pliance with applicable laws and
regulations, and clinical care. Com-
plete risk management includes taking
appropriate safety measures, having
policies and procedures to anticipate
risk and to address risks once a risk
occurs, acting in a professional man-
ner, and having appropriate insurance
coverage.
After identifying risks, Health
Centers must implement controls and
39
Volume 27, Number 3, February 2015 The Health Lawyer
other techniques to manage the risks.
The following risk management prac-
tices are recommended by HRSA:
Periodic Assessments of Malpractice Risk:
Safety culture surveys, event report
reviews, claims reviews, root cause
analysis, and patient complaints;
Supervision and Training of Staff on Risk
Management:
Staff should receive
supervision oversight and either onsite
or offsite annual training on topics
related to risk management;
Comprehensive patient medical records:
These records document the care pro-
vided to the patients at the Health
Center. Health Centers should peri-
odically review medical records for
completeness, quality and legibility;
Appropriate use of clinical protocols:
Establishing guidelines for providing
clinical care that healthcare practi-
tioners use. Health Centers should
develop and implement policies and
procedures to minimize the risks
associated with the provision of
healthcare services, including but
not limited to clinical protocols that
define appropriate treatment and
diagnostic procedures for selected
medical conditions;
Diagnostic Tracking:
Health Centers
should have policies and procedures
and tracking systems for diagnostic
tracking, and designate a staff member
responsible for monitoring tracking
logs and following up on compli-
ance issues;
Hospitalization Tracking:
Health Centers
should have policies and procedures
and tracking systems for hospitalization
tracking, and designate a staff member
responsible for monitoring tracking
logs and following up on compliance
issues. Health Centers should educate
patients to notify the Health Cen-
ter of emergency room and hospital
visits, and keep a log of patient
hospital/emergency room visits;
Referral Tracking:
Health Centers
should have policies and procedures
and tracking systems for referrals, and
designate a staff member responsible
for monitoring tracking logs and fol-
lowing up on compliance issues.
Health Centers should document all
patient referrals, communicate to
patients the importance of keeping
referral appointments, ask specialists
to contact the Health Center if a
patient misses a referral appointment,
and follow up with patients who miss
appointments;
Patient Accessibility:
Health Centers
should have policies and proce-
dures that address triage, walk-in
patients, telephone triage, and no-
show appointments;
Formal grievance mechanism:
Health
Centers should have a system to
collect, analyze, and address com-
plaints received from patients and/
or staff;
Regular patient satisfaction surveys:
A
survey to assess patient satisfaction
with the level of service and clini-
cal care that patients received
should be done on a regular basis;
Up-to-date policies and procedures on
risk management:
Health Centers
should have written documents that
are current and up-to-date and
explicitly describe a Health Center’s
operations and processes related to
risk management.
67
A Health Center that fails to
meet the risk management (or the
QA/QI, credentialing, and privileg-
ing) compliance requirements may
lose its existing FTCA coverage.
FTCA Compliance
Oversight and Audits
HRSA has recently begun con-
ducting random FTCA coverage
compliance site visits of both initial
applicants and deemed grantees to
determine compliance with FTCA pro-
gram requirements.
68
Factors that may
prompt a site visit include, but are not
limited to, the submission of an initial
deeming application; submission of
documentation which indicates non-
compliance; follow-up on prior site visit
findings/issues; history of repeated
conditions on the Health Center’s
grant; and/or a history of medical
malpractice claims.
69
Non-compliance
with FTCA program requirements
is grounds for a negative deeming
determination.
FTCA Coverage Compliance
Risks
Health Centers should keep
abreast of HRSA enforcement trends
and key compliance risks. Recent
FTCA compliance audits have focused
on the adequacy of clinical policies
and procedures for referral tracking,
hospitalization tracking, x-ray track-
ing, lab result tracking, triage, walk-in
patients, telephone triage, no-show
appointments, HIPAA privacy and
security, medical record reviews, risk
management education and training,
clinical protocols, credentialing, peer
review, and QA/QI.
70
HRSA FTCA Site Visits/Audits
Health Centers are usually given
several weeks’ notice before the compli-
ance audit. The visits are conducted by
an FTCA staff member along with pri-
vate contractor(s). The site visits last
two to three days, during which time
the site visit team reviews risk manage-
ment, quality improvement, quality
assurance and credentialing policies
and procedures and supporting docu-
mentation. The site visit team also
meets with Health Center leadership
and the Board. The site visit team pro-
vides findings and recommendations
during an exit conference. If the site
visit team finds that the Health Center
has not met the FTCA program
requirements, HRSA may determine
that the Health Center should not be
covered by the FTCA and deny the
Center’s deeming application.
71
How To Prepare for an FTCA
Coverage Compliance Audit
In order to prepare for a site visit,
the Health Center should take the
following steps:
1. Review the Health Center provider
list to confirm that the Health
Center does not have any part-time
continued on page 40
40
The Health Lawyer Volume 27, Number 3, February 2015
contracted providers who are not
practicing in the fields of family
practice, general internal medicine,
general pediatrics, or obstetrics/
gynecology.
2. Confirm that Health Center services
are not provided to non-Health Cen-
ter patients unless such services fall
within an approved exception.
3. Ensure that the Health Center
has written documentation that
hospital call coverage or emer-
gency room coverage is required
for Health Center physicians to
maintain medical staff privileges, if
applicable.
4. Ensure that risk management/QA/QI
programs include audits of the creden-
tialing and privileging processes to
ensure that policies and procedures
are fully implemented and the Health
Center is compliant with FTCA and
Health Center requirements. Health
Centers must have documentation
and demonstrate oversight of employ-
ment agreements, cross-coverage
activities, activities related to
securing/maintaining hospital priv-
ileges, and independent contractor
arrangements.
FTCA Coverage Gaps
Health Centers engage in numer-
ous activities that are not covered by
the FTCA, and those activities may
present potential “gaps” in insurance
coverage, resulting in exposure to
unanticipated risk and liability for the
Health Center. In order to address
such potential gaps in coverage, the
Health Center should be familiar
with what the FTCA covers, identify
potential risks and gaps in coverage,
and purchase general liability, direc-
tors and officers liability, automobile
coverage, fire coverage, theft cover-
age, and such other coverage as
appropriate to cover gaps and poten-
tial risks. Obtaining comprehensive
FTCA wrap-around gap insurance
from a private insurer is an alterna-
tive solution. FTCA gap insurance is
a professional liability insurance
policy that covers activities not pro-
tected by the FTCA. Policies are
generally written to cover all activi-
ties and services provided by the
Health Center (e.g., cross coverage,
nursing home, and residency program
activities) that would not be pro-
tected by the FTCA. Under such a
policy, specific known gaps in FTCA
coverage are protected, and unex-
pected gaps in coverage are protected,
such as denial of FTCA coverage of
a service that was expected to be con-
sidered within the Health Center’s
scope of project. Common Health
Center activities that are not covered
by the FTCA include the following:
Acts Outside the FTCAs
Limited Scope of Coverage
FTCA coverage is restricted to
tort/medical malpractice acts or omis-
sions of a covered entity that are
within the scope of employment of a
covered individual. For actions to be
within the scope of employment, and
therefore to be covered activities,
they must: (i) be within the approved
scope of the project, including sites,
services, and other activities and
locations; (ii) be within the require-
ments of the job description, contract
for services, and/or duties required by
the covered entity; (ii) occur during
the provision of services to the cov-
ered entity’s patients and, in certain
circumstances, to non-Health Center
patients.
Health Center litigation defense
or damages not covered by the FTCA
include the following:
Automobile/Patient Transportation
Billing Errors and Omissions
Civil Rights Violations
Contract Indemnification
Criminal Acts
Data Security Cyber Liability
Defamation
Discrimination
Employment Practices
Fiduciary
Fraud
General Liability (slips and falls)
HIPAA Privacy or Security
Violations
Medical Waste
Property/Fire Damage
Sexual Harassment or Abuse
Theft
Workers Compensation
72
Health Care Providers Who
Are Not Employed By or Are
Not Under Contract With the
Health Center
The FTCA does not cover pro-
viders who are not employed by or
have not contracted directly with the
Health Center. For the FTCA to
cover an individual, there must be a
documented contractual relationship
between the Health Center and the
individual provider. If the agreement
is with the provider’s medical group
or professional medical corporation,
the provider will not be covered by
the FTCA. Compensation should be
paid by the covered entity directly to
the individual contract provider. In
addition, the following healthcare
providers and employees are not covered
by the FTCA: volunteers; part-time
contract dentists; part-time contract
behavioral health providers; part-time
contract specialists in most fields; Board
members/officers for anything other than
medical malpractice; medical residents
who are not employed by the Health
Center; medical students or other train-
ees; licensed or certified providers not
included in the Health Center scope of
service; and (with certain exceptions)
individuals providing services outside
the approved scope, services, and
locations of the Health Center.
73
Hospital-Related Activities
Inpatient hospital care to a covered
patient is considered part of the conti-
nuity of care of the patient and covered
Federally Qualified Health Center Federal Tort Claims Act Insurance Coverage
continued from page 39
41
Volume 27, Number 3, February 2015 The Health Lawyer
continued on page 42
by the FTCA if the hospital services are
within the Health Center’s scope of
project and the covered provider’s scope
of employment. However, hospital-
related activities such as periodic
hospital call or hospital emergency
department coverage are only covered
by the FTCA if required by the hospital
as a condition for obtaining hospital
admitting privileges. In order to be cov-
ered by the FTCA, the Health Center
will have to provide HHS with docu-
mentation that the hospital call
coverage and/or emergency department
coverage in question was a condition of
employment at the Health Center and
required by the hospital as a condition
of maintaining hospital privileges.
74
Hold Harmless and
Indemnification Clauses
Organizations that contract with
the Health Center may require that
hold harmless or indemnification
clauses be incorporated into their con-
tracts with the Health Center. As
noted above, FTCA coverage does not
include such indemnification cover-
age. To the extent that the Health
Center is responsible for any losses
incurred as a result of indemnification
clauses in any of its contracts, the
Health Center should obtain appro-
priate private insurance coverage for
such claims.
75
Coverage Determinations
If a Health Center is not sure
whether or not a particular activity is
covered by the FTCA, the Health
Center may submit a request for a
particularized determination of FTCA
coverage. The coverage determina-
tion request should include sufficient
detail for HRSA to determine: (1)
what services are being provided; (2)
who provides the services; (3) where
the services will be provided; (4) why
Health Center staff are needed to
provide such services; and (5) how
the services benefit Health Center
patients.
76
The request for particular-
ized determination must also provide
a narrative explanation, signed by the
Chief Executive Officer of the covered
entity, setting forth how the request
satisfies the criteria listed above. Job
descriptions/positions and other rele-
vant agreements or arrangements must
be attached to the request to show
how the covered entity will implement
the activity for which FTCA coverage
is sought. All particularized coverage
determination applications or ques-
tions should be submitted in writing to
The Impact of Mergers
and Acquisitions on FTCA
Deeming
When covered entities merge to
form a new corporate entity, the new
corporation must apply for FTCA cover-
age. No employee, contractor, or officer
of the new corporation will have FTCA
coverage until a deeming application
from the new corporation is approved by
HRSA/BPHC. If a covered entity is
absorbed by a non-deemed Health
Center, the staff from the deemed
corporation will no longer be covered
under FTCA. If a covered entity
absorbs a non-deemed Health Center,
the staff from the non-deemed Health
Center will be covered under FTCA if
they meet all deeming requirements.
77
Conclusion
Whether advising a claimant or
medical care provider in tort/medical
malpractice litigation, attorneys should
have a good understanding of the
FTCA. Health Centers that wish to
qualify for FTCA coverage should be
prepared for FTCA coverage compli-
ance audits and on an ongoing basis
should ensure that they meet the
FTCA program requirements. Health
Centers should adopt, implement,
review and update appropriate policies
and procedures related to risk manage-
ment, medical record documentation,
credentialing, quality improvement
and quality assurance. Health Centers
should also maintain documentation
of monitoring and audits of policies
and procedures, and should maintain
quality of care review committee min-
utes and reports to demonstrate that
the Health Center has reduced the
risk of medical malpractice and the
risk of lawsuits. If the Health Center
has had any lawsuits, it should docu-
ment how it has addressed the issues
raised in the lawsuit(s) and the sys-
temic changes it has made to reduce
the risk of re-occurrence.
The FTCA provides important
malpractice coverage for qualifying
Health Centers. The intent of the
FTCA Medical Malpractice Program
is to increase the availability of funds
to Health Centers to provide primary
healthcare services through savings of
approximately $209 million per year in
premiums.
78
By reducing or eliminat-
ing the Health Center’s malpractice
insurance premiums, Health Centers
have more money to increase the
number of patients served, increase the
scope of services such as health educa-
tion and case management, reduce
barriers to care and implement expanded
programs for quality assurance and risk
management that benefits patients and
the community. It is in the best inter-
est of each Health Center to ensure
that its program complies with the
FTCA so that it can be eligible for
FTCA coverage.
As of March 2009, the most
recent data available specific to Health
Centers, a total of 2,594 administra-
tive claims and 800 federal lawsuits
had been filed against Health Centers
with FTCA coverage. Of those filed
claims and lawsuits, HHS settled 185
claims during the administrative pro-
cess, and the DOJ settled or tried 454
lawsuits in federal court, for a total of
approximately $298 million paid to
resolve the settlements and lawsuits.
Of the remaining 1,955 claims, 646
were disallowed during the administra-
tive review process, and 1,309 claims/
lawsuits were outstanding as of March
2009.
79
Having FTCA coverage can
indeed be very helpful.
42
The Health Lawyer Volume 27, Number 3, February 2015
Michael A. Dowell is
a healthcare law part-
ner with the law firm
of Hinshaw &
Culbertson in Los
Angeles, CA. His
practice focuses on
advising federally qualified health centers/
look-alikes, community health centers,
community clinics, nonprofit hospitals
and health systems, and outpatient
services providers on nonprofit formation
and organizational matters, licensure and
federal qualification, nonprofit gover-
nance, federal grants and procurement
law, Section 330 Public Health Service
Act compliance, the Section 340B
pharmacy discount program, mergers,
acquisitions, joint ventures, affiliations,
tax-exempt bond financing, tax-exempt
organization regulation and policy, politi-
cal activity and federal election campaign
law, business transactions, general
contracts and agreements, healthcare
regulatory, fraud and abuse, data privacy
and cyber security, reimbursement and
professional practice issues, including
compliance with the Stark physician
self-referral law, federal and state anti-
kickback laws, and corporate practice and
fee-splitting restrictions. Mr. Dowell
assists healthcare providers and businesses
in developing and implementing proac-
tive approaches to identify and address
existing and potential compliance chal-
lenges. He may be reached at 310-909-8000
or mdowell@hinshawlaw.com.
Carol D. Scott is a
healthcare law part-
ner with the law firm
of Hinshaw &
Culbertson in Los
Angeles, CA. She
represents clinics,
physicians, medical groups, as well as
psychiatric faciltities, pharmacies, resi-
dential care facilities and other types of
healthcare providers. She also represents
companies affiliated with the healthcare
industry. She advises clients in all phases
of operational, regulatory and compliance
issues, including licensure, certification
and accreditation, conversion and privati-
zation; Medi-Cal, Medicare and other
third party billing, coverage and reim-
bursement disputes; compliance with
state and federal anti-kickback and Stark
self-referral issues; corporate practice and
referral issues; bylaws review and revision;
credentialing; patient care issues; safe
medical device reporting; medical records;
voluntary disclosures; and antitrust issues.
She also represents clients in transac-
tional matters concerning purchase, sale,
merger and acquisition transactions, due
diligence and risk management; establish-
ing and unwinding joint ventures;
contract drafting and negotiation; the
Health Insuracne Portabiity and
Accountability Act (“HIPAA”); legal
audits; peer review, medical staff and
physician assistance issues. She may be
reached at 310-909-8000 or cscott@
hinshawlaw.com.
Endnotes
1
28 U.S.C. § 2671 et seq.
2
Commissioners of the State Ins. Fund v. United
States, 72 F. Supp. 549 (S.D.N.Y. 1947).
3
Id.
4
25 U.S.C. § 450f (d) and 25 U.S.C.
§ 458aaa–15.
5
FSCHAA extended FTCA protections under
28 U.S.C. § § 1346(b), 2401(b), and 2679-81
to eligible Health Centers funded under
Section 330 of the Public Health Service Act
so that Health Centers did not have to spend
grant dollars purchasing costly medical mal-
practice insurance. See Public Law 102-501
(1992) and Public Law 104-73 (1995).
6
H.R.Rep.No. 102-823(1), 102nd Cong., 2nd
Sess. (1992). Health Center Program grantees
are organizations that receive grants under the
Health Center Program as Authorized under
section 330 of the Public Health Center Act,
as amended. Grantees are sometimes referred
to as federally funded Health Centers.
7
Health Centers are regulated by the Bureau of
Primary Health Care (“BPHC”) under the
Health Resources and Services Administration
(“HRSA”) of the U.S. Department of Health
and Human Services (“HHS”). The term
“Health Centers” includes Health Centers sup-
ported by federal grants, Health Centers that
have been determined to meet the definition of
a Health Center but do not receive Section
330 funds under the Health Center program,
and outpatient health programs and facilities
operated by tribal organizations. However,
FTCA coverage is only available to Health
Centers funded under Section 330.
8
See America’s Health Centers, NAT’L ASS’N
OF COMMUNITY HEALTH CENTERS FACT
SHEET (National Association of Community
Health Centers, Bethesda, MD), March
2014 www.allhealth.org/briefingmaterials/
AMERICASHEALTHCENTERSMARCH
2014_4G.PDF.
9
John T. Hammerlund, “Community Health
Centers and Rising Malpractice Premiums:
An Overview of the Community Health
Center Program and Proposed Solutions to
the Malpractice Insurance Rate Crisis,” 1
Cornell Journal of Law and Public Policy 135-
174 (1992).
10
Id.
11
Id.
12
“Cost to the Government for Providing
Medical Malpractice Coverage to Community
and Migrant Health Centers,” Office of the
Inspector General, Department of Health and
Human Services, March 25, 1996, P. 3.
13
42. U.S.C. § 233.
14
HRSA has approved FTCA coverage for
Health Center treatment of non-patients in
the following situations: school based clinics,
health fairs, immunization campaigns, migrant
outreach, homeless outreach, hospital call and
emergency room coverage, after-hours cross
coverage, continuity of care, clinical research,
teaching activities, emergency events, and
activities under other grant funding.
15
42 C.F.R. § 6.6.
16
http://bphc.hrsa.gov/ftca/about/index.html.
17
Jacqueline C. Leifer, Molly S. Evans, Robert A.
Graham, and Emilie T. Pinkham, Federally-
Qualified Health Centers: From Safety Net
Provider to Cornerstone of Health Reform? J.
Health & Life Scr. L., Oct. 2014, American
Health Lawyers Association, www.healtlawyers.
org/JHLSL.
18
See, HHS OIG 2015 Work Plan, which can
be found at http://oig.hhs.gov/reports-and-
publications/archives/workplan/2015/FY15-
Work-Plan.pdf.
19
Martin J. Bree, “HRSA Initiates Random
FTCA Audits; Malpractice Coverage At
Stake,” Feldesman Tucker Health Care Blog,
September 18, 2014, www.feldesmantucker.
com/hrsa-initiates-random-ftca-audits-
malpractice-coverage-stake.
20
United States Department of Health and
Human Services Health Resources Services
Administration Federal Tort Claims Act
Health Center Policy Manual (Supersedes
PIN 2011-01), July 21, 2014, http://bphc.hrsa.
gov/policiesregulations/policies/ftcahcpolicy
manualpdf.pdf.
21
Title 42, part 6 (42 C.F.R. part 6).
22
HRSA policies are generally reflected in
Policy Information Notices and Program
Assistance Letters. Policy Information
Notices (“PINs”) define and clarify policies
and procedures that grantees funded under
Section 330 must follow. Program Assistance
Letters (“PALs”) summarize and explain items
of significance for health centers, including,
Federally Qualified Health Center Federal Tort Claims Act Insurance Coverage
continued from page 41
43
Volume 27, Number 3, February 2015 The Health Lawyer
for example, HRSA program implementation
activities, recently enacted laws, final regula-
tions, and/or new HHS initiatives.
23
United States Department of Health and
Human Services, Health Resources Services
Administration Program Assistance Letter
2014-09, Notice of Federal Tort Claims Act
(FTCA) Health Center Policy Manual Update,
page 1 (July 21, 2014). http://bphc.hrsa.gov/
policiesregulations/policies/pal201409pdf.pdf.
24
FTCA Manual Subsection I.C.4.
25
PAL 2014-03, “Calendar Year 2015
Requirements for Federal Tort Claims Act
(FTCA) Medical Malpractice Coverage for
Health Centers,” February 3, 2014 (PAL 2014-
03). PAL 2014-03 describes the process for
Health Center Program grantees to submit
FTCA deeming applications for CY 2015.
26
Id.
27
Id.
28
Federal Tort Claims Act Health Center Policy
Manual, Section I(A.2), July 21, 2014. See
also PAL 2014-9, which explains recent
amendments to the FTCA Health Center
regulations.
29
Note 5, supra.
30
Section 224(h)(1) of the Public Health Service
Act.
31
Section 224(h)(2) of the Public Health Service
Act.
32
Section 224(h)(3) of the Public Health Service
Act.
33
Please note that an FTCA deeming applica-
tion is not considered complete until all
required documentation has been completed
and submitted through the EHB, and if
required by HRSA, a site visit has been
completed.
34
42 U.S.C. § 233(h)(2); See also HRSA PINs
PIN 2001-16 and 2002-22.
35
Note 5, supra.
36
Id.
37
Id.
38
28 U.S.C. §§ 2672, 2675; 28 C.F.R.
§§ 14.2-14.4.
39
28 U.S.C. § 2401(b) and 2675(a); 28 C.F.R.
§ 14.2(a). Form SF-95 is available at: www.gsa.
gov/portal/forms/download/116418. See, e.g.
Hart v. Dep’t of Labor ex rel. United States 116
F.3d 1338 (10th Cir. 1997) (affirming dismissal
of plaintiffs claim because the completed
administrative claim was filed with the attor-
ney general rather than the Department of
Labor).
40
Id. See also Adams v. United States, 615 F.2d
284 (5th Cir. 1980) (finding presentation of
claim satisfied provided the agency has suffi-
cient notice of the incident to investigate and
the claim states a sum of certain damages).
41
28 U.S.C. § 2675(b). A Westlaw guide on using
jury verdicts to assess damages can be found at:
http://west.thomson.com/documentation/
westlaw/wlawdoc/wlres/verdqr06.pdf.
42
28 C.F.R. § 14.2(a).
43
28 U.S.C. § 2401(b).
44
McMillan v. United States, 46 F.3d 377, 381
(5
th
Cir. 1995) (“under the FTCA, the limi-
tations period is not tolled during the
minority of the putative plaintiff; rather his
parents’ knowledge of the injuries is imputed
to him”).
45
Chomis v. United States, 377 F.3d 607, 615
(6th Cir. 2004) (“courts have uniformly held
that mental incompetency, standing alone,
will not toll the running of the statute of limi-
tations under the FTCA”).
46
Gonzales v. United States, 284 F.3d 281 (2002)
– a Health Center case where a plaintiff filed
a suit within the Massachusetts three year
statute of limitations. The court held that the
claim is time barred, dismissing plaintiff argu-
ments re: discovery rule, equitable tolling and
fraudulent concealment.
47
28 U.S.C. § 2401(b). See, e.g., Willis v. United
States, 719 F.2d 608.
48
Note 7, supra at 21-22.
49
28 U.S.C. § 2675(a); See e.g., McNeil v.
United States, 508 U.S. 106, 113 (1993),
where a pro se plaintiff filed suit four months
before filing his administrative claim, the
Supreme Court unanimously held that “the
FTCA bars claimants from bringing suit until
they have exhausted their administrative
remedies.”
50
28 U.S.C. § 2675; 28 C.F.R § 14.9.
51
28 U.S.C. § 1346(b).
52
28 U.S.C. § 1402(b).
53
See Upchurch v. Piper Aircraft Corp., 736 P.2d
439, 440 (8
th
Cir. 1984) (holding United
States waived venue objection by not includ-
ing it in answer).
54
28 U.S.C. § 2678.
55
“Scope of project,” generally refers to activi-
ties for which the Health Center has been
approved by HRSA to engage in.
56
42 C.F.R. § 51c.303(c), 42 C.F.R. § 56.303(c),
and 42 U.S.C. § 254b(k)(3)C).
57
Pursuant to 42 U.S.C. § 254b(n), Health
Centers are required to establish and maintain
such records as the Secretary of HHS shall
require.
58
42 C.F.R. § 51c.303(c), 42 C.F.R. § 56.303(c),
and 42 U.S.C. § 254b(k)(3)C).
59
42 U.S.C. § 254b(k)(3)(I)(ii).
60
PIN 2001-16.
61
See PIN 2002-22.
62
Primary source verification is verification by
the original source of a specific credential to
determine the accuracy of a qualification
reported by a practitioner. Secondary source
verification is verification by sources other
than primary sources.
63
See PIN 2002-22 Table: Comparative
Summary of Requirements for Credentialing
and Privileging “Licensed or Certified Health
Care Practitioners.”
64
“Human Resources Insights: Tips for Health
Center Credentialing and Privileging,
National Association of Community Health
Centers, May 2013.
65
Id.
66
Alternatively, the Board may delegate this
responsibility (via resolution or bylaws) to an
appropriate individual or committee, to be
implemented based on policies and proce-
dures approved by the Board (including
methods to assess compliance with these poli-
cies and procedures).
67
Martin J. Bree, “Managing FTCA Risk, a Key
Component of an Enterprise Risk
Management Program,” Bi-State Primary
Care Association Meeting, May 14, 2013.
68
Martin J. Bree, “HRSA Initiates Random
FTCA Audits; Malpractice Coverage At
Stake,” Feldesman Tucker Health Care Blog,
September 18, 2014, www.feldesmantucker.
com/hrsa-initiates-random-ftca-audits-
malpractice-coverage-stake.
69
PAL 2014-03, February 3, 2014.
70
Stephen J. Frew, JD, “Avoiding the Traps that
Lead to Liability,” Johnson Insurance
Services, LLC, http://c.ymcdn.com/sites/www.
nvpca.org/resource/resmgr/Website_PDFs/04_
Frew_-_FQHC_Risk_9-8-14.pdf.
71
Note 5, supra.
72
National Association of Community Health
Center Analysis: Federal Tort Claims Act
Coverage: Reducing Exposure for Common
“Gap” Areas, September 2009.
73
Id. See 78 Fed. Reg. 58202, September 23,
2013. Examples of care to non-Health Center
patients that the Secretary has approved:
school based clinics, school-linked clinics,
health fairs, immunization campaigns,
migrant camp outreach, homeless outreach,
periodic hospital call or emergency room cov-
erage, and cross-coverage activities.
74
Id.
75
Id.
76
FTCA Manual, Section C.4.
77
Note 7 supra.
78
Only 190 claims were filed in 2011. Diagnosis
and treatment related incidents were the larg-
est amount of claims, closely followed by
obstetrics-related incidents. Christopher W.
Gibbs, JD, MPH, “FTCA Medical Malpractice
Basics and Program Updates”, Department of
Health and Human Services, Health Resources
and Services Administration, Bureau of
Primary Health Care, Office of Quality and
Data (2014).
79
Federal Tort Claims Act: Information Related to
Implications of Extending Coverage to Volunteers
at HRSA Funded Health Centers,” United
States Government Accountability Office
Report GAO-09-693R (June 24, 2009).