User Guide 80
Scenario Result
You start a query and close the browser. The query is canceled.
You start a query and an system admin resets the IIS on the server. The query is not canceled.
You start a query and leave your browser idle for longer than the ses-
sion timeout specified in Relativity web.config, regardless of whether
you clicked OKor Cancel on the message from the webpage pop-
up.
The query is not canceled.
You start a query and click Cancel on the message from the
webpage pop-up within the session timeout specified in Relativity
web.config.
The query is canceled.
You start a query and click OK on the message from webpage pop-
up within the session timeout specified in Relativity web.config.
The query continues to run. Relativ-
ity returns you back to the waiting
screen (see the first row of this
table).
You start a query and paste a different URLinto your browser, or you
refresh the page.
The query is canceled.
5.8.3 Frequently asked searching questions
This section includes frequently asked questions from Relativity users.
5.8.3.1 Multiple terms in dtSearch queries
Why would I receive an error message saying my query is too complex?
Relativity can't return precise results when a query includes search conditions that are too complex due to
the use of multiple search terms. To avoid this error message, simplify your search criteria. For example,
search for 10 instead of 50 terms in your query. You can save and tag your search results from each simpler
query. With this approach you can search on the required terms, while providing better results.
5.8.3.2 Proximity searches in dtSearch queries
Why are terms in my proximity search highlighted even when they don't match my defined W/N criteria?
Relativity highlights terms that meet the requirements of your proximity search as well as the individual
search terms. This behavior doesn't affect the results of your proximity search, which returns the
appropriate documents. For example, the results of a proximity search for instances of law within three
words of order (that is "law W/3 order") includes highlighted terms of "law" and "order" when they aren't
within three words of each other. To accommodate this behavior, focus only on the results that match the
proximity search criteria, and disregard the other highlighted terms.
5.8.3.3 Using reserved characters in dtSearch queries
Can Iuse a reserved character such as ampersand (&) in my dtSearch queries?
The following characters have special meaning in dtSearch, and must be treated with care when they
appear in your queries: ?, *, %, ~, #, =, :, &, (). Use the dictionary to explore syntax options if necessary.
If you want to make any of these characters searchable, you must add them to the alphabet file and, in some
cases, use Regular Expressions in your search. For more information, see the Searching Guide.
5.8.3.4 Multiple conditions
Why do my searches run slowly when I use multiple conditions?