Page 6 – State Health Official
Operation of the Data Exchange
For the citizenship verification inquiry, States will submit an SVES request that contains a
special indicator of “Medicaid/CHIP” in the input field. This request will provide the States with
SSA’s standard response as well as a specific response with respect to whether SSA can confirm
the individual’s attestation of U.S. citizenship or nationality. SSA will match each individual’s
information provided by the State with SSA’s records. SSA will provide a response to every
query submitted by the State. Responses will indicate a confirmation of the data submitted by
the State is consistent with SSA records, a response that indicates an inconsistency with SSA
records, or a response that indicates that there is no match with SSA records. The State will
receive a reply for each record that SSA is unable to process due to missing or invalid data.
A response from SSA that confirms that the data submitted by the State is consistent with SSA
data, including citizenship or nationality, meets the citizenship verification requirements. No
further action is required for the State or individual and no additional documentation of either
citizenship or identity is required.
Resolution of Data Inconsistencies and Continued Enrollment
An inconsistency between the data submitted by the States and SSA’s data means that the State’s
submitted information (individual’s name, SSN, DOB, or citizenship declaration) is not a match
with the information in SSA’s Numident files. In these instances, SSA does not provide the
State a confirmation that citizenship is substantiated. The State must correct its information and
resubmit the request in order to obtain citizenship substantiation for the individual.
If the State receives notice from SSA that the individual’s name, SSN, DOB, or declaration of
citizenship or nationality is inconsistent with information in SSA’s records, or if no match is
found by SSA, the State must first make a reasonable effort to identify and resolve the cause of
this result (e.g., a typographical or other clerical error) that may have originated with the State
and can be resolved by research of the State’s records. If an error is identified, the State must
correct its information and resubmit the request in order to confirm the citizenship verification
for the individual. If the inconsistency is not resolved by such efforts, the State shall notify the
individual and provide the individual with 90 days from the date that the notice is received either
to provide satisfactory documentation of citizenship or nationality to the State as described at 42
CFR 435.406 and 435.407, or to resolve the inconsistency with SSA’s information if the issue
causing the discrepancy is related to the SSN, name, or date of birth. The individual remains
enrolled in Medicaid or CHIP during this effort.
After 90 days, if the inconsistency has not been resolved or documentary evidence of citizenship
or nationality has not been provided, the State must disenroll the individual with timely and
adequate notice within 30 days. The individual may appeal the disenrollment and request a fair
hearing in accordance with standard notice and fair hearing procedures.