files up from DoD SAFE using the Claim ID, Recipient Code and Claim Passcode which are
contained in that same email.
Managing Packages
Authenticated users can resend or delete existing packages.
Can I send FOUO (For Official Use Only), PII, PHI files?
Yes.
Is SAFE accredited?
Yes. SAFE has an ATO.
Is there a limit on how frequently files may be exchanged?
No. SAFE has no limit for how frequently files may be exchanged.
Can I download my files multiple times?
Yes. Packages are not locked after the first successful download.
How are my files secured?
In transit, your files are secured with TLS. At rest, your files can be secured with AES encryption
if you select the corresponding encryption check box. DoD SAFE users are responsible for
ensuring they encrypt FOUO, PII, and PHI data.
What file formats may be transferred through SAFE?
No restrictions.
What is the maximum file size of a package?
8 (eight) GB maximum. This may be increased in the future.
What if my files exceed the maximum size?
Compressed file-types (zip, 7z, tar.gz, etc.) can be used to reduce the size of a file.
Alternatively, large files can also be separated into multiple 8 GB or less segments that can be
sent in several individual package transfers. You can contact the DISA Global Service Desk and
discuss your use case.
How many files can I upload at one time?
Up to 25 files per package.
How long will I have access to my files?
Seven (7) days.